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Hours:
3471.88
Project
Date
User
Activity
Issue
Comment
Hours
Finance365
30/10/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
request user on feedback
0.10
Finance365
30/10/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
waiting Leong feedback on customization and pricing
0.50
Express365
30/10/2023
Alfred Tan
Support
Production Ticket(ST) #10176
: issue on custom template
waiting user to feedback on price needed to proceed or not
0.50
Finance365
24/10/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
Escalate to sales team - Kamal
0.10
Finance365
24/10/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
call again with user
0.10
Finance365
24/10/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
pending verification
0.10
Finance365
24/10/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
get advise from Afiq
0.10
Finance365
24/10/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
phone calling to understand user issue
0.50
Express365
23/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10176
: issue on custom template
re-align with kamal
0.50
Express365
23/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10054
: Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
all support
2.00
Express365
23/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10053
: Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
Call with susan
2.00
Express365
23/10/2023
Muhammad Arif
Support
Production Ticket(ST) #10243
: unable to print
simulation, escalation and verification
0.35
Datanory Trial
23/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10223
: Nibou - Request for setup new trial Organization for Nibou
massage data, setup, ,troubleshooting and testing
8.00
Express365
23/10/2023
Muhammad Arif
Support
Production Ticket(ST) #10242
: Issue and customization
simulation and verification
0.10
Express365
23/10/2023
Muhammad Arif
Support
Production Ticket(ST) #10242
: Issue and customization
simulation with user (call) and escalation to principle
0.20
Express365
23/10/2023
Muhammad Arif
Support
Production Ticket(ST) #10242
: Issue and customization
preparing document
0.50
Express365
23/10/2023
Muhammad Arif
Support
Production Ticket(ST) #10242
: Issue and customization
call with Ms Susan
0.75
Datanory Trial
20/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10223
: Nibou - Request for setup new trial Organization for Nibou
setup master data
3.00
Datanory Trial
20/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10223
: Nibou - Request for setup new trial Organization for Nibou
documentation
1.00
Datanory Trial
20/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10223
: Nibou - Request for setup new trial Organization for Nibou
Call with susan
0.70
Finance365
19/10/2023
Alfred Tan
Support
Production Ticket(ST) #10219
: Invoice - printing with add-on logo
user Confirmation
0.10
Finance365
19/10/2023
Alfred Tan
Support
Production Ticket(ST) #10219
: Invoice - printing with add-on logo
pending verification
0.20
Finance365
19/10/2023
Alfred Tan
Support
Production Ticket(ST) #10219
: Invoice - printing with add-on logo
allgn call with user, check and advise user
0.20
Finance365
19/10/2023
Alfred Tan
Support
Production Ticket(ST) #10219
: Invoice - printing with add-on logo
check and understand the user issue.
0.20
Express365
18/10/2023
Alfred Tan
Support
Production Ticket(ST) #10193
: Request on Latest Price list by Susan
user Confirmation
0.10
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