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Hours:
3471.88
Project
Date
User
Activity
Issue
Comment
Hours
Express365
16/11/2023
Alfred Tan
Support
Production Ticket(ST) #10443
: Enquiry on E-invoicing
advise by Afiq
0.10
Express365
16/11/2023
Alfred Tan
Support
Production Ticket(ST) #10443
: Enquiry on E-invoicing
check and understand the user issue.
0.20
Express365
15/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10438
: KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
support
0.09
Datanory Production
14/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10417
: Goldcrest - import route plan in production environment
massage and import
1.00
Finance365
14/11/2023
Alfred Tan
Support
Production Ticket(ST) #10253
: Inquiry on CR in Finance365
email to user and passed the message user.
2.00
Express365
09/11/2023
Alfred Tan
Support
Production Ticket(ST) #10387
: inquiry about express365 settings
check and understand the user issue.
0.10
Express365
08/11/2023
Alfred Tan
Support
Production Ticket(ST) #10381
: Renewal Account
check and understand the user issue.
0.50
Datanory Trial
08/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10376
: TSH - Setup new organisation in Datanory Trial for TSH
Setup new org in trial
2.00
Datanory Trial
07/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10364
: Nibou - Unable to delete customer to user relation
RP - 186 - Nibou Escalation - Unable to delete salesman in charge of the outlet
1.00
Finance365
03/11/2023
Alfred Tan
Support
Production Ticket(ST) #10347
: Set the SST rates
check and understand the user issue.
0.10
Datanory Trial
03/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10344
: Nibou - Import new customer master and patch customer multiple relation
data massage and import with troubleshooting
2.00
Datanory Trial
02/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10339
: Gradino - Find out that all reports not able to function normally. Total of 16 reports
Query and modification
1.00
Datanory Trial
02/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10339
: Gradino - Find out that all reports not able to function normally. Total of 16 reports
Call and testing
1.00
Datanory Trial
02/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10339
: Gradino - Find out that all reports not able to function normally. Total of 16 reports
testing and review script
1.00
Datanory Production
02/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10298
: SFA Merchandising Implementation for Cocoaland Industry Sdn Bhd (Gradino Marketing Sdn Bhd)
creation and configurations
3.00
Datanory Production
02/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10321
: MCC - Unable to create new organization
Query and patching
1.00
Datanory Trial
02/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10325
: Nibou - scan the barcode but the mobile shows no product found
testing
0.50
Express365
02/11/2023
Alfred Tan
Support
Production Ticket(ST) #10296
: Enquiry on POS version
let user know we can do the training session for user after they do the subscruption
0.10
Express365
02/11/2023
Alfred Tan
Support
Production Ticket(ST) #10296
: Enquiry on POS version
understand POS and create a demo account for user to try,
0.20
MCC Website
01/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10297
: https://www.crenergy.com.my/ - Not accessible
check all point of DNS route and liaise with vendor
2.00
Express365
01/11/2023
Alfred Tan
Support
Production Ticket(ST) #10326
: Inquiry on transfer Sales Invoice to bad debt
Escalate to Principal - Leong
0.10
Express365
01/11/2023
Alfred Tan
Support
Production Ticket(ST) #10326
: Inquiry on transfer Sales Invoice to bad debt
check and understand the user issue.
0.10
Express365
31/10/2023
Alfred Tan
Support
Production Ticket(ST) #10296
: Enquiry on POS version
further study the POS
0.20
MCC Website
30/10/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10297
: https://www.crenergy.com.my/ - Not accessible
check DNS setting
1.00
Express365
30/10/2023
Alfred Tan
Support
Production Ticket(ST) #10296
: Enquiry on POS version
call with user to understand the requirement
0.20
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