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Hours:
3471.88
Project
Date
User
Activity
Issue
Comment
Hours
Express365
19/01/2024
Alfred Tan
Support
Production Ticket(ST) #10794
: Inquiry on broacher for Express 365
Escalate to sales team - Kamal
0.20
Finance365
19/01/2024
Alfred Tan
Support
Production Ticket(ST) #10793
: F365 - cannot full download customer ledger
call with customer and check the issue
0.50
Datanory Production
19/01/2024
Rashdan Hussin
Support
Production Ticket(ST) #10790
: Turn Off Stock Bal and UOM qty
Understand user request
0.50
Datanory Production
19/01/2024
Rashdan Hussin
Support
Production Ticket(ST) #10789
: Testing Ticket
.
0.10
Datanory Production
19/01/2024
Rashdan Hussin
Support
Production Ticket(ST) #10789
: Testing Ticket
test
1.00
Datanory Production
16/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10767
: GOLDCREST - Cant upload database
support
0.25
Express365
15/01/2024
Alfred Tan
Support
Production Ticket(ST) #10760
: Request create 2 new trial account
understnad user requirement and create the user acount
1.00
Express365
11/01/2024
Alfred Tan
Support
Production Ticket(ST) #10699
: Change request on document
..
1.00
Datanory Production
11/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10718
: Snekku - Historical invoice or any historical data intermittently missing
support
0.50
Express365
11/01/2024
Alfred Tan
Support
Production Ticket(ST) #10728
: Customer Setup issue
assign the customer to this user as admin privileges.
0.50
Express365
11/01/2024
Alfred Tan
Support
Production Ticket(ST) #10726
: payment detail included SST
check and stimula user issue
1.00
Express365
10/01/2024
Alfred Tan
Support
Production Ticket(ST) #10727
: Error in email Template
check the user does not have the access right to do edit
0.50
Finance365
09/01/2024
Alfred Tan
Support
Production Ticket(ST) #10710
: How to Edit Payment Method
check and understand the user issue.
0.50
Express365
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10699
: Change request on document
check and understand the user issue.
1.00
Express365
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10698
: account not exist in system
check and understand the user issue.
0.50
Express365
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10695
: User Inquiry
check and understand the user issue.
0.50
Express365
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10694
: Express365 - SST settings
.
0.50
Express365
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10680
: Request - Proforma Invoice
generate the Proforma Invoice
0.50
Express365
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10675
: E365 - Create an account.
create an account
0.50
Express365
02/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10515
: Express365 pricing for 1 years - tradingshop.co@gmail.com
calculate price
0.50
Finance365
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10091
: Custom Report net sales not accurate
try calculated the value and escalate to Leong
1.00
Express365
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10150
: Cannot open Delivery Order
check the issue on web
0.60
Express365
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10668
: Download issue
revert to user
0.20
Express365
29/12/2023
Alfred Tan
Support
Production Ticket(ST) #10668
: Download issue
testing on download with dummy account
0.20
Express365
29/12/2023
Alfred Tan
Support
Production Ticket(ST) #10667
: Sales Order duplicate issue
check and understand the user issue.
0.30
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