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Hours:
3471.88
Project
Date
User
Activity
Issue
Comment
Hours
Datanory Production
21/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10984
: YUENTUNG - Lots of customer become inactive. Please check
Customers inactive because those are not in sql accounting system.
2.00
Datanory Trial
21/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10870
: TSH - Hi @MCC Jann Yap, there was an issue regarding the missing data for invoice no.: INC06000335-240124 & INC06000336-240124 in Datanory.
TSH user using multiple devices.
2.00
Datanory Production
21/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #11005
: GoldCrest- can help us check where these 14/2/24 transaction go? for user TCW
Stimualtion
1.00
Datanory Production
20/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10898
: Goldcrest-Loading for a long time
Stimulation
2.00
Datanory Production
20/02/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10898
: Goldcrest-Loading for a long time
support
2.00
Datanory Production
20/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10992
: YUENTUNG - Was issue few invoice for customer and suddenly can’t search any product
They create new price code and setup for customer only, not for product as well. So, the price code for product not relate to the customer.
3.00
Express365
20/02/2024
Alfred Tan
Support
Production Ticket(ST) #10991
: Express365 - inquiry detail setup
check and escalate to Principal
1.00
Express365
20/02/2024
Alfred Tan
Support
Production Ticket(ST) #10990
: Express365 - inquiry SST in March
checking
0.50
Datanory Production
19/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10989
: Gold Crest- Geo Fencing Report got error
simulation
0.50
Datanory Production
19/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10970
: goldcrest- morning, can help adj the setting as yesterday this sales order we was blank when we print out
stimulation
1.00
Datanory Production
19/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10983
: GoldCrest-hi, user TCW unable upload data
Stimualtion
2.00
Datanory Trial
19/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10987
: NIBOU - last order product and show previous stock count are not showing out even the backend setting has turn on
Probably user not use the latest version of datanory mobile apps and not clear data as well.
1.00
Datanory Production
19/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10984
: YUENTUNG - Lots of customer become inactive. Please check
Customers inactive because those are not in sql accounting system.
1.00
Express365
19/02/2024
Alfred Tan
Support
Production Ticket(ST) #10980
: Express365 - SST inquiry
check with Kamal
0.20
Datanory Production
16/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10878
: Oromeo - Assistance Required: Data Update and Patching Requests
Client enquiry and clarification.
72.00
Datanory Production
16/02/2024
Rashdan Hussin
Support
Production Ticket(ST) #10979
: YUENTUNG - I search this customer code and no record
No branch relation between user and customer
1.00
Datanory Production
15/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10967
: DailyFresh- this 3 outlet we already transfer to JHB06, but why still appear in JHB04 plan call
Checked the setup route plan and crosschecked with rashdan
1.50
Datanory Production
15/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10965
: DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
already solved
1.00
Datanory Production
15/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10965
: DailyFresh - @~Jann Yap there's no customer details in the customer database... how come ya?
Already check in sql profiler and already run the query
1.00
Datanory - GOLDCREST
14/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10959
: Goldcrest- Hi, this 3 sales and collection didn't reflect to datanory and autocount
simulation
4.00
Express365
14/02/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10960
: Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
attending inquiry
0.50
Datanory - GOLDCREST
13/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10954
: Gold Crest- this customer we ady approved in datanory, but autocount still unable see the SO and collection
Stimualtion
0.10
Express365
08/02/2024
Alfred Tan
Support
Production Ticket(ST) #10947
: Express365 - Document not in coordinated
escalate
0.50
Express365
08/02/2024
Alfred Tan
Support
Production Ticket(ST) #10946
: Express365 - cannot change the N/A
check and understand the user issue.
1.00
Datanory Production
08/02/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #10934
: Gold Crest-hi jann, all the outlet latitude longitude my salesman set cant shown in report ;when we check back the customer details the location change back 0.0
simulation
0.30
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