Activity
From 22/09/2023 to 21/10/2023
19/10/2023
- 09:49 AM Production Ticket(ST) #10200 (Ticket Resolved): FSMS: 2452902 SS RX total mtd visitations and daily visitations issue
- CTC reply:
Hi @'Hang, Johnson',
As spoken, kindly check and revert to us tomorrow.
Regards,
Ravintiaran
MY S... - 09:48 AM Production Ticket(ST) #10200 (Pending Client Verification): FSMS: 2452902 SS RX total mtd visitations and daily visitations issue
18/10/2023
- 03:51 PM Production Ticket(ST) #10200 (Support In Progress): FSMS: 2452902 SS RX total mtd visitations and daily visitations issue
- 09:37 AM Production Ticket(ST) #10200 (Ticket Resolved): FSMS: 2452902 SS RX total mtd visitations and daily visitations issue
- Dear Crenergy Team,
Subject : FSMS: 2452902 SS RX total mtd visitations and daily visitations iss...
17/10/2023
- 12:28 PM Production Ticket(ST) #10042 (Ticket Resolved): FSMS: 2441748 JTIHQ RX: Anonymous Name
- CTC reply:
Hi @'Ang, Chee Wan',
Kindly check and advise.
Regards,
Ravintiaran
MY Service Desk
CTC re... - 12:26 PM Production Ticket(ST) #10049 (Ticket Resolved): FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOVED
- user reply:
Hi CTC,
Ticket is good to close, many thanks.
Melvin Ong
CTC reply:
Dear @Ong, Melvin,
No...
06/10/2023
- 02:14 PM Production Ticket(ST) #9740 (Ticket Resolved): INC4696948 Commented: RGRP-msfsax01-360-retail-eye-prd Slowness
- 02:12 PM Production Ticket(ST) #10042 (Pending Client Verification): FSMS: 2441748 JTIHQ RX: Anonymous Name
- 02:11 PM Production Ticket(ST) #10042 (Support In Progress): FSMS: 2441748 JTIHQ RX: Anonymous Name
- 02:11 PM Production Ticket(ST) #10049 (Pending Client Verification): FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOVED
27/09/2023
- 06:47 PM Production Ticket(ST) #10049 (Support In Progress): FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOVED
- HI CTC,
As discussed with @'Ong, Melvin' there is misunderstanding from the report wording,
what user mean is the t... - 06:42 PM Production Ticket(ST) #10049 (Pending Client Verification): FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOVED
- 06:40 PM Production Ticket(ST) #10049 (Support In Progress): FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOVED
- 06:39 PM Production Ticket(ST) #10049 (Ticket Resolved): FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOVED
- Dear Crenergy Team,
Subject : FSMS: 2442264 CSS DAILY DUPLICATION REMOVAL FUNCTION HAS BEEN REMOV...
26/09/2023
- 05:18 PM Production Ticket(ST) #10039 (Ticket Resolved): FSMS: 2441573 SPGS RX:Outlet call day missing
- CTC reply:
Hi @'Ang, Chee Wan',
Kindly check and revert to us.
Regards,
Ravintiaran
Chee Wan reply:
... - 05:15 PM Production Ticket(ST) #10039 (Pending Client Verification): FSMS: 2441573 SPGS RX:Outlet call day missing
- 05:14 PM Production Ticket(ST) #10039 (Support In Progress): FSMS: 2441573 SPGS RX:Outlet call day missing
- 05:01 PM Production Ticket(ST) #10039 (Ticket Resolved): FSMS: 2441573 SPGS RX:Outlet call day missing
- Dear Crenergy Team,
Subject : FSMS: 2441573 SPGS RX:Outlet call day missing
Analyst ... - 05:05 PM Production Ticket(ST) #10042 (Ticket Resolved): FSMS: 2441748 JTIHQ RX: Anonymous Name
- Dear Crenergy Team,
Subject : FSMS: 2441748 JTIHQ RX: Anonymous Name
Analyst : R...
25/09/2023
- 12:16 PM Production Ticket(ST) #10003 (Ticket Resolved): FSMS: 02437877 JTIHQ Retail Xcellence Dashboard Filter
- user reply:
Hi CTC,
The issue has been resolved, you may proceed to close the INC.
CTC reply:
Dear @Ang, Ch...
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