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From 16/10/2023 to 14/11/2023

14/11/2023

09:33 AM Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365
Alfred Tan
09:32 AM Production Ticket(ST) #10253 (Pending Client Verification): Inquiry on CR in Finance365
Alfred Tan
09:32 AM Production Ticket(ST) #10253: Inquiry on CR in Finance365
Update by Leong and Chris,
all the enquiry from user needed to do change request have rejected and Chris allowed use...
Alfred Tan

03/11/2023

04:36 PM Production Ticket(ST) #10347 (Ticket Resolved): Set the SST rates
Alfred Tan
03:37 PM Production Ticket(ST) #10347 (Pending Client Verification): Set the SST rates
can we add 1 new tax 8% instead of replace the earlier 6%?
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Alfred Tan
03:37 PM Production Ticket(ST) #10347 (Support In Progress): Set the SST rates
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Alfred Tan
03:34 PM Production Ticket(ST) #10347 (Ticket Resolved): Set the SST rates
Hi how we set the sst rate from 6 to 8? Alfred Tan

30/10/2023

11:33 AM Production Ticket(ST) #10253: Inquiry on CR in Finance365
Dear Leong,
May we have any update on these customizations?
Alfred Tan
11:32 AM Production Ticket(ST) #10253: Inquiry on CR in Finance365
Dear Leong,

I hope this message finds you well. I am writing to request a customization on behalf of one of our v...
Alfred Tan

24/10/2023

03:46 PM Production Ticket(ST) #10253 (Escalated to 3rd Party): Inquiry on CR in Finance365
Hi Ms Cheang,
I have talked the Finance365 developer, the software finance365 have stop do changes request. We are ...
Alfred Tan
03:45 PM Production Ticket(ST) #10253 (Support In Progress): Inquiry on CR in Finance365
call again with user to further discuss about the Express365 pricing Alfred Tan
03:37 PM Production Ticket(ST) #10253 (Pending Client Verification): Inquiry on CR in Finance365
pending verification Alfred Tan
03:31 PM Production Ticket(ST) #10253: Inquiry on CR in Finance365
get advise from Afiq Alfred Tan
03:31 PM Production Ticket(ST) #10253 (Support In Progress): Inquiry on CR in Finance365
phone calling to understand user issue Alfred Tan
03:30 PM Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365
**attachment in below**
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Alfred Tan

19/10/2023

06:16 PM Production Ticket(ST) #10219 (Ticket Resolved): Invoice - printing with add-on logo
user Confirmation Alfred Tan
06:16 PM Production Ticket(ST) #10219 (Pending Client Verification): Invoice - printing with add-on logo
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!433e9202-ae6b-483b-a72c-8466c9c6509d.jpg!
Alfred Tan
06:13 PM Production Ticket(ST) #10219: Invoice - printing with add-on logo
allgn call with user, check and advise user Alfred Tan
06:12 PM Production Ticket(ST) #10219 (Support In Progress): Invoice - printing with add-on logo
check and understand the user issue. Alfred Tan
06:11 PM Production Ticket(ST) #10219 (Ticket Resolved): Invoice - printing with add-on logo
Hi, this is Finance365 support?
We would like to check how can we add JomPay details into our invoice? Thank you
Hi...
Alfred Tan
 

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