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From 25/09/2023 to 24/10/2023

24/10/2023

03:46 PM Production Ticket(ST) #10253 (Escalated to 3rd Party): Inquiry on CR in Finance365
Hi Ms Cheang,
I have talked the Finance365 developer, the software finance365 have stop do changes request. We are ...
Alfred Tan
03:45 PM Production Ticket(ST) #10253 (Support In Progress): Inquiry on CR in Finance365
call again with user to further discuss about the Express365 pricing Alfred Tan
03:37 PM Production Ticket(ST) #10253 (Pending Client Verification): Inquiry on CR in Finance365
pending verification Alfred Tan
03:31 PM Production Ticket(ST) #10253: Inquiry on CR in Finance365
get advise from Afiq Alfred Tan
03:31 PM Production Ticket(ST) #10253 (Support In Progress): Inquiry on CR in Finance365
phone calling to understand user issue Alfred Tan
03:30 PM Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365
**attachment in below**
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Alfred Tan

19/10/2023

06:16 PM Production Ticket(ST) #10219 (Ticket Resolved): Invoice - printing with add-on logo
user Confirmation Alfred Tan
06:16 PM Production Ticket(ST) #10219 (Pending Client Verification): Invoice - printing with add-on logo
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!433e9202-ae6b-483b-a72c-8466c9c6509d.jpg!
Alfred Tan
06:13 PM Production Ticket(ST) #10219: Invoice - printing with add-on logo
allgn call with user, check and advise user Alfred Tan
06:12 PM Production Ticket(ST) #10219 (Support In Progress): Invoice - printing with add-on logo
check and understand the user issue. Alfred Tan
06:11 PM Production Ticket(ST) #10219 (Ticket Resolved): Invoice - printing with add-on logo
Hi, this is Finance365 support?
We would like to check how can we add JomPay details into our invoice? Thank you
Hi...
Alfred Tan

05/10/2023

12:16 PM Production Ticket(ST) #10091 (Ticket Resolved): Custom Report net sales not accurate
Alfred Tan
12:14 PM Production Ticket(ST) #10091 (Pending Client Verification): Custom Report net sales not accurate
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Alfred Tan

04/10/2023

03:29 PM Production Ticket(ST) #10091 (Escalated to 3rd Party): Custom Report net sales not accurate
Alfred Tan
03:29 PM Production Ticket(ST) #10091 (Ticket Resolved): Custom Report net sales not accurate
We received an escalation from Pro Office Solutions Bhd, regarding their Report accuracy have problem by using the ‘L... Alfred Tan
 

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