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From 07/08/2023 to 05/09/2023

05/09/2023

12:00 PM Production Ticket(ST) #9874 (Ticket Resolved): Request to give access to backup relevent data due to no longer using finance 365
Dear Chris,
We had a request from customer to open their access for the purposes of backup. Below is the informati...
Muhammed Assyafiq Bin Ahmad Kamal

04/09/2023

02:48 PM Production Ticket(ST) #9775 (Ticket Resolved): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal
02:45 PM Production Ticket(ST) #9874 (Escalated to 3rd Party): Request to give access to backup relevent data due to no longer using finance 365
Muhammed Assyafiq Bin Ahmad Kamal
02:31 PM Production Ticket(ST) #9874 (Ticket Resolved): Request to give access to backup relevent data due to no longer using finance 365
你好,我是从finance365 support得到这个电话号码的,我是之前有使用这个software 的客户,我想问下因为我的accountant 有需要backup sales invoice , 能不能通融开几天让做账的back... Muhammed Assyafiq Bin Ahmad Kamal

29/08/2023

03:33 PM Production Ticket(ST) #9827 (Ticket Resolved): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal

25/08/2023

09:33 AM Production Ticket(ST) #9827 (Escalated to 3rd Party): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
09:32 AM Production Ticket(ST) #9827 (Support In Progress): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal
09:31 AM Production Ticket(ST) #9827 (Ticket Resolved): ALL - Application are not accessible, Server Down
Muhammed Assyafiq Bin Ahmad Kamal

23/08/2023

10:06 AM Production Ticket(ST) #9775: Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Still no feedback from customer , follow up until 25th August 2023 Muhammed Assyafiq Bin Ahmad Kamal
08:39 AM Production Ticket(ST) #9807 (Ticket Resolved): Ask about sales invoice
Sales invoice go to different location in P&L Muhammad Arif

17/08/2023

12:29 PM Production Ticket(ST) #9623 (Ticket Resolved): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
Muhammed Assyafiq Bin Ahmad Kamal
12:29 PM Production Ticket(ST) #9619 (Ticket Resolved): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
Muhammed Assyafiq Bin Ahmad Kamal
11:10 AM Production Ticket(ST) #9775 (Pending Client Feedback): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Current Status : Pending customer to provide the signature.
[3:04 pm, 11/08/2023] +60 16-976 7356: Hello, any upda...
Muhammed Assyafiq Bin Ahmad Kamal
11:09 AM Production Ticket(ST) #9775 (Support In Progress): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal
09:15 AM Production Ticket(ST) #9775 (Ticket Resolved): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
Muhammed Assyafiq Bin Ahmad Kamal

11/08/2023

05:34 PM Production Ticket(ST) #9717 (Ticket Resolved): Sharon - Guiding for end to end configuration of new COA and tagging
Muhammed Assyafiq Bin Ahmad Kamal
05:33 PM Production Ticket(ST) #9717 (Support In Progress): Sharon - Guiding for end to end configuration of new COA and tagging
Muhammed Assyafiq Bin Ahmad Kamal
05:12 PM Production Ticket(ST) #9717 (Ticket Resolved): Sharon - Guiding for end to end configuration of new COA and tagging
Muhammed Assyafiq Bin Ahmad Kamal
05:33 PM Production Ticket(ST) #9718 (Ticket Resolved): Wilson - Inquiry on how to configure E signature in Finance 365
Muhammed Assyafiq Bin Ahmad Kamal
05:32 PM Production Ticket(ST) #9718 (Support In Progress): Wilson - Inquiry on how to configure E signature in Finance 365
Muhammed Assyafiq Bin Ahmad Kamal
05:12 PM Production Ticket(ST) #9718 (Ticket Resolved): Wilson - Inquiry on how to configure E signature in Finance 365
Muhammed Assyafiq Bin Ahmad Kamal

09/08/2023

04:26 PM Production Ticket(ST) #9703 (Ticket Resolved): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
Muhammed Assyafiq Bin Ahmad Kamal
04:09 PM Production Ticket(ST) #9703 (Support In Progress): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
Muhammed Assyafiq Bin Ahmad Kamal
02:59 PM Production Ticket(ST) #9703 (Ticket Resolved): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
Muhammed Assyafiq Bin Ahmad Kamal
 

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