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Hours: 155.92

Date User Activity Issue Comment Hours
24/11/2023 Alfred Tan Support Production Ticket(ST) #10496: The total assets and total Liabilities & Equity not equal escalate time 1.50
24/11/2023 Alfred Tan Support Production Ticket(ST) #10496: The total assets and total Liabilities & Equity not equal check and confirm the balance sheet have issue 0.20
23/11/2023 Muhammed Assyafiq Bin Ahmad Kamal Support Production Ticket(ST) #10438: KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry call and follow up with user 0.25
22/11/2023 Alfred Tan Support Production Ticket(ST) #10483: Sales Invoice cannot do Transfer. Third parties check 0.50
22/11/2023 Alfred Tan Support Production Ticket(ST) #10483: Sales Invoice cannot do Transfer. try on user issue. 0.20
22/11/2023 Alfred Tan Support Production Ticket(ST) #10474: Unable to transfer sales order to DO try on user issue. 0.50
22/11/2023 Alfred Tan Support Production Ticket(ST) #10472: update company details check and understand the user issue. 0.50
20/11/2023 Muhammad Arif Support Production Ticket(ST) #10459: contact missing when DO and invoice printed call with customer and remote user's laptop 0.50
20/11/2023 Alfred Tan Support Production Ticket(ST) #10460: Enquiry on new payment detail request finance department to send the new proforma invoice with correct bank account 0.10
20/11/2023 Alfred Tan Support Production Ticket(ST) #10460: Enquiry on new payment detail call with customer to understand the requirement 0.20
20/11/2023 Muhammad Arif Support Production Ticket(ST) #10459: contact missing when DO and invoice printed chat with user to collect data and understand the issue 0.08
16/11/2023 Alfred Tan Support Production Ticket(ST) #10443: Enquiry on E-invoicing user Confirmation 0.20
16/11/2023 Alfred Tan Support Production Ticket(ST) #10443: Enquiry on E-invoicing advise by Afiq 0.10
16/11/2023 Alfred Tan Support Production Ticket(ST) #10443: Enquiry on E-invoicing check and understand the user issue. 0.20
15/11/2023 Muhammed Assyafiq Bin Ahmad Kamal Support Production Ticket(ST) #10438: KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry support 0.09
14/11/2023 Alfred Tan Support Production Ticket(ST) #10253: Inquiry on CR in Finance365 email to user and passed the message user. 2.00
09/11/2023 Alfred Tan Support Production Ticket(ST) #10387: inquiry about express365 settings check and understand the user issue. 0.10
08/11/2023 Alfred Tan Support Production Ticket(ST) #10381: Renewal Account check and understand the user issue. 0.50
03/11/2023 Alfred Tan Support Production Ticket(ST) #10347: Set the SST rates check and understand the user issue. 0.10
02/11/2023 Alfred Tan Support Production Ticket(ST) #10296: Enquiry on POS version let user know we can do the training session for user after they do the subscruption 0.10
02/11/2023 Alfred Tan Support Production Ticket(ST) #10296: Enquiry on POS version understand POS and create a demo account for user to try, 0.20
01/11/2023 Alfred Tan Support Production Ticket(ST) #10326: Inquiry on transfer Sales Invoice to bad debt Escalate to Principal - Leong 0.10
01/11/2023 Alfred Tan Support Production Ticket(ST) #10326: Inquiry on transfer Sales Invoice to bad debt check and understand the user issue. 0.10
31/10/2023 Alfred Tan Support Production Ticket(ST) #10296: Enquiry on POS version further study the POS 0.20
30/10/2023 Alfred Tan Support Production Ticket(ST) #10296: Enquiry on POS version call with user to understand the requirement 0.20
(176-200/247) Per page: 25, 50, 100

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