Activity
From 18/02/2024 to 18/03/2024
18/03/2024
- 06:16 PM Express365 0.10 hour (Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete)
- .
- 06:12 PM Express365 0.50 hour (Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete)
- check and escalate to Principal
- 05:57 PM Express365 0.60 hour (Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email)
- check with principal
- 05:54 PM Express365 1.00 hour (Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice)
- check and understand the logic
- 05:48 PM Express365 0.50 hour (Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice)
- check and escalate to Principal
15/03/2024
- 12:55 PM Express365 1.00 hour (Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code)
- check and understand the user issue.
- 11:58 AM Express365 0.50 hour (Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile)
- check and understand the user issue.
14/03/2024
- 03:48 PM Express365 0.50 hour (Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice)
- check and understand the user issue.
- 11:04 AM Express365 1.00 hour (Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice)
- check and understand the user issue.
- 11:32 AM Express365 0.20 hour (Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup)
- check and understand the user concern.
- 11:02 AM Express365 0.50 hour (Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice)
- call with user and check
- 10:36 AM Express365 0.50 hour (Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry)
- clarify with user
- 10:30 AM Express365 0.50 hour (Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice)
- Escalate to Principal - Leong
12/03/2024
- 11:28 AM Express365 1.00 hour (Production Ticket(ST) #11195 (Ticket Resolved): Express365 - the web sercurity certificate is expired.)
- renew the certificate
11/03/2024
- 12:10 PM Express365 0.30 hour (Production Ticket(ST) #11174 (Ticket Resolved): Express365 - Tax cannot do edit)
- check and understand the user issue.
08/03/2024
- 11:28 AM Express365 0.10 hour (Production Ticket(ST) #11159 (Ticket Resolved): Express365 - E-invoice enquiry)
- Escalate to Principal - Leong
- 11:03 AM Express365 1.20 hour (Production Ticket(ST) #11156 (Ticket Resolved): Express365 - delete the void invoice)
- check and understand the user issue.
03/03/2024
- 07:02 PM Express365 0.20 hour (Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail)
- add in the customer details
01/03/2024
- 12:16 PM Express365 0.50 hour (Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small)
- check and understand the user issue.
- 12:05 PM Express365 1.00 hour (Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small)
- check and understand the user issue.
- 12:01 PM Express365 0.50 hour (Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry)
- check and understand the user issue.
27/02/2024
- 05:55 PM Express365 0.20 hour (Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry)
- check and revert to user
- 05:47 PM Express365 0.20 hour (Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry)
- check and revert to user
- 12:42 PM Express365 0.20 hour (Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.)
- revert and explain to user
- 12:29 PM Express365 1.00 hour (Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title)
- check and understand the user issue.
- 12:02 PM Express365 0.50 hour (Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%)
- internal alignment
26/02/2024
- 06:59 PM Express365 0.50 hour (Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry)
- check and follow up leong
- 06:55 PM Express365 0.50 hour (Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.)
- check and understand the user issue.
23/02/2024
- 02:23 PM Express365 0.50 hour (Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function)
- check and understand the user issue.
- 02:18 PM Express365 0.50 hour (Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document)
- check and understand the user issue.
20/02/2024
- 12:51 PM Express365 1.00 hour (Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup)
- check and escalate to Principal
- 09:32 AM Express365 0.50 hour (Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March)
- checking
19/02/2024
- 10:54 AM Express365 0.20 hour (Production Ticket(ST) #10980 (Ticket Resolved): Express365 - SST inquiry)
- check with Kamal
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