Activity - FAV_365 - Redmine

Activity

From 31/12/2023 to 29/01/2024

29/01/2024

11:40 AM Express365 0.50 hour (Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation): patch the ungroup product Alfred Tan
10:34 AM Express365 1.00 hour (Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation): check and understand the user issue. Alfred Tan

26/01/2024

04:12 PM Express365 0.10 hour (Production Ticket(ST) #10854 (Ticket Resolved): Express365 - Receipt document address overlay the text): .. Alfred Tan
11:40 AM Express365 0.40 hour (Production Ticket(ST) #10854 (Ticket Resolved): Express365 - Receipt document address overlay the text): check and escalate to Principal Alfred Tan
04:02 PM Express365 0.20 hour (Production Ticket(ST) #10852 (Ticket Resolved): Express365 - Inquiry transfer to Contact customer): revert to user Alfred Tan
11:49 AM Express365 0.20 hour (Production Ticket(ST) #10852 (Ticket Resolved): Express365 - Inquiry transfer to Contact customer): communicate with customer Alfred Tan
11:31 AM Express365 0.50 hour (Production Ticket(ST) #10852 (Ticket Resolved): Express365 - Inquiry transfer to Contact customer): check and understand the user issue. Alfred Tan
11:38 AM Express365 0.50 hour (Production Ticket(ST) #10853 (Ticket Resolved): Express365 - Extend and bigger the Delivery Order document): check and escalate to Principal Alfred Tan

24/01/2024

02:13 PM Express365 0.60 hour (Production Ticket(ST) #10839 (Ticket Resolved): Express365 - Customer statement 's missing table): check and escalate to Principal Alfred Tan
12:47 PM Express365 0.50 hour (Production Ticket(ST) #10838 (Ticket Resolved): Express365 - Error message Maximum User): check and escalate to Principal Alfred Tan
12:07 PM Express365 0.20 hour (Production Ticket(ST) #10827 (Ticket Resolved): Express365 - adjust the address): feedback to customer Alfred Tan
10:13 AM Express365 0.50 hour (Production Ticket(ST) #10827 (Ticket Resolved): Express365 - adjust the address): check and understand the user issue. Alfred Tan
11:19 AM Express365 1.00 hour (Production Ticket(ST) #10832 (Ticket Resolved): Express365 - Amount is empty.): check and stimulate user issue Alfred Tan
10:32 AM Express365 0.50 hour (Production Ticket(ST) #10830 (Ticket Resolved): Express365 - adjust the invoice center): check and understand the user issue. Alfred Tan

23/01/2024

02:16 PM Express365 1.00 hour (Production Ticket(ST) #10822 (Ticket Resolved): Request update the detail): . Alfred Tan
02:12 PM Express365 1.00 hour (Production Ticket(ST) #10822 (Ticket Resolved): Request update the detail): check and understand the user issue. Alfred Tan
01:57 PM Express365 0.20 hour (Production Ticket(ST) #10821 (Ticket Resolved): Express365 - Sales Return cannot print): check and understand the user issue. Alfred Tan
12:27 PM Express365 0.50 hour (Production Ticket(ST) #10820 (Ticket Resolved): Express365 - Document not in coordinated): check and escalate to Principal Alfred Tan
12:18 PM Express365 1.00 hour (Production Ticket(ST) #10819 (Ticket Resolved): Express365 - Document not in coordinated): check and escalate to Principal Alfred Tan
12:09 PM Express365 0.50 hour (Production Ticket(ST) #10813 (Ticket Resolved): The delivery order format not alignment): check and escalate to Principal Alfred Tan

22/01/2024

03:40 PM Express365 0.20 hour (Production Ticket(ST) #10806 (Ticket Resolved): DO format is difference): check again after leong fixed Alfred Tan
02:24 PM Express365 0.50 hour (Production Ticket(ST) #10806 (Ticket Resolved): DO format is difference): check and understand the user issue. Alfred Tan
02:58 PM Express365 0.20 hour (Production Ticket(ST) #10805 (Ticket Resolved): Document printing issue): check and verified Alfred Tan
02:19 PM Express365 1.00 hour (Production Ticket(ST) #10805 (Ticket Resolved): Document printing issue): check and understand the user issue. Alfred Tan
02:10 PM Express365 0.50 hour (Production Ticket(ST) #10804 (Ticket Resolved): E365 - Server down after maintenence): explain to user Alfred Tan
09:24 AM Express365 0.20 hour (Production Ticket(ST) #10795 (Ticket Resolved): E365 - Server down after maintenence): suggest user to use another link Alfred Tan

19/01/2024

05:26 PM Express365 0.30 hour (Production Ticket(ST) #10794 (Ticket Resolved): Inquiry on broacher for Express 365): . Alfred Tan
05:03 PM Express365 0.20 hour (Production Ticket(ST) #10794 (Ticket Resolved): Inquiry on broacher for Express 365): Escalate to sales team - Kamal Alfred Tan
03:19 PM Finance365 0.50 hour (Production Ticket(ST) #10793 (Ticket Resolved): F365 - cannot full download customer ledger): call with customer and check the issue Alfred Tan

15/01/2024

03:04 PM Express365 1.00 hour (Production Ticket(ST) #10760 (Ticket Resolved): Request create 2 new trial account): understnad user requirement and create the user acount Alfred Tan

11/01/2024

06:28 PM Express365 1.00 hour (Production Ticket(ST) #10699 (Ticket Resolved): Change request on document): .. Alfred Tan
12:00 PM Express365 0.50 hour (Production Ticket(ST) #10728 (Ticket Resolved): Customer Setup issue): assign the customer to this user as admin privileges. Alfred Tan
11:59 AM Express365 1.00 hour (Production Ticket(ST) #10726 (Ticket Resolved): payment detail included SST): check and stimula user issue Alfred Tan

10/01/2024

04:03 PM Express365 0.50 hour (Production Ticket(ST) #10727 (Ticket Resolved): Error in email Template): check the user does not have the access right to do edit Alfred Tan

09/01/2024

10:46 AM Finance365 0.50 hour (Production Ticket(ST) #10710 (Ticket Resolved): How to Edit Payment Method): check and understand the user issue. Alfred Tan

05/01/2024

02:50 PM Express365 1.00 hour (Production Ticket(ST) #10699 (Ticket Resolved): Change request on document): check and understand the user issue. Alfred Tan
02:44 PM Express365 0.50 hour (Production Ticket(ST) #10698 (Ticket Resolved): account not exist in system): check and understand the user issue. Alfred Tan
12:20 PM Express365 0.50 hour (Production Ticket(ST) #10695 (Ticket Resolved): User Inquiry): check and understand the user issue. Alfred Tan
11:11 AM Express365 0.50 hour (Production Ticket(ST) #10694 (Ticket Resolved): Express365 - SST settings): . Alfred Tan

02/01/2024

06:07 PM Express365 0.50 hour (Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice): generate the Proforma Invoice Alfred Tan
12:31 PM Express365 0.50 hour (Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.): create an account Alfred Tan
12:09 PM Express365 0.50 hour (Production Ticket(ST) #10515 (Ticket Resolved): Express365 pricing for 1 years - tradingshop.co@gmail.com): calculate price Muhammed Assyafiq Bin Ahmad Kamal
12:05 PM Finance365 1.00 hour (Production Ticket(ST) #10091 (Ticket Resolved): Custom Report net sales not accurate): try calculated the value and escalate to Leong Alfred Tan
12:04 PM Express365 0.60 hour (Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order): check the issue on web Alfred Tan
10:50 AM Express365 0.20 hour (Production Ticket(ST) #10668 (Ticket Resolved): Download issue): revert to user Alfred Tan

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