Activity
From 20/12/2023 to 18/01/2024
15/01/2024
- 03:04 PM Express365 1.00 hour (Production Ticket(ST) #10760 (Ticket Resolved): Request create 2 new trial account)
- understnad user requirement and create the user acount
11/01/2024
- 06:28 PM Express365 1.00 hour (Production Ticket(ST) #10699 (Ticket Resolved): Change request on document)
- ..
- 12:00 PM Express365 0.50 hour (Production Ticket(ST) #10728 (Ticket Resolved): Customer Setup issue)
- assign the customer to this user as admin privileges.
- 11:59 AM Express365 1.00 hour (Production Ticket(ST) #10726 (Ticket Resolved): payment detail included SST)
- check and stimula user issue
10/01/2024
- 04:03 PM Express365 0.50 hour (Production Ticket(ST) #10727 (Ticket Resolved): Error in email Template)
- check the user does not have the access right to do edit
09/01/2024
- 10:46 AM Finance365 0.50 hour (Production Ticket(ST) #10710 (Ticket Resolved): How to Edit Payment Method)
- check and understand the user issue.
05/01/2024
- 02:50 PM Express365 1.00 hour (Production Ticket(ST) #10699 (Ticket Resolved): Change request on document)
- check and understand the user issue.
- 02:44 PM Express365 0.50 hour (Production Ticket(ST) #10698 (Ticket Resolved): account not exist in system)
- check and understand the user issue.
- 12:20 PM Express365 0.50 hour (Production Ticket(ST) #10695 (Ticket Resolved): User Inquiry)
- check and understand the user issue.
- 11:11 AM Express365 0.50 hour (Production Ticket(ST) #10694 (Ticket Resolved): Express365 - SST settings)
- .
02/01/2024
- 06:07 PM Express365 0.50 hour (Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice)
- generate the Proforma Invoice
- 12:31 PM Express365 0.50 hour (Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.)
- create an account
- 12:09 PM Express365 0.50 hour (Production Ticket(ST) #10515 (Ticket Resolved): Express365 pricing for 1 years - tradingshop.co@gmail.com)
- calculate price
- 12:05 PM Finance365 1.00 hour (Production Ticket(ST) #10091 (Ticket Resolved): Custom Report net sales not accurate)
- try calculated the value and escalate to Leong
- 12:04 PM Express365 0.60 hour (Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order)
- check the issue on web
- 10:50 AM Express365 0.20 hour (Production Ticket(ST) #10668 (Ticket Resolved): Download issue)
- revert to user
29/12/2023
- 04:51 PM Express365 0.20 hour (Production Ticket(ST) #10668 (Ticket Resolved): Download issue)
- testing on download with dummy account
- 10:30 AM Express365 0.30 hour (Production Ticket(ST) #10667 (Ticket Resolved): Sales Order duplicate issue)
- check and understand the user issue.
27/12/2023
- 02:22 PM Express365 0.15 hour (Production Ticket(ST) #10659 (Ticket Resolved): Edata - Request for Edata price list and standard price list)
- Provide support to gather price information
21/12/2023
- 03:57 PM Express365 0.20 hour (Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account)
- feedback to customer
20/12/2023
- 05:54 PM Express365 0.20 hour (Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account)
- Escalate to Principal - Leong
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