Activity

From 21/10/2023 to 19/11/2023

09:33 AM Express365 0.10 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version): let user know we can do the training session for user after they do the subscruption Alfred Tan
09:32 AM Express365 0.20 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version): understand POS and create a demo account for user to try, Alfred Tan

11:34 AM Express365 0.10 hour (Production Ticket(ST) #10326 (Ticket Resolved): Inquiry on transfer Sales Invoice to bad debt): Escalate to Principal - Leong Alfred Tan
11:17 AM Express365 0.10 hour (Production Ticket(ST) #10326 (Ticket Resolved): Inquiry on transfer Sales Invoice to bad debt): check and understand the user issue. Alfred Tan

12:42 PM Express365 0.20 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version): further study the POS Alfred Tan

11:58 AM Express365 0.20 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version): call with user to understand the requirement Alfred Tan
11:33 AM Finance365 0.10 hour (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365): request user on feedback Alfred Tan
11:32 AM Finance365 0.50 hour (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365): waiting Leong feedback on customization and pricing Alfred Tan
11:31 AM Express365 0.50 hour (Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template): waiting user to feedback on price needed to proceed or not Alfred Tan

03:46 PM Finance365 0.10 hour (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365): Escalate to sales team - Kamal Alfred Tan
03:45 PM Finance365 0.10 hour (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365): call again with user Alfred Tan
03:37 PM Finance365 0.10 hour (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365): pending verification Alfred Tan
03:31 PM Finance365 0.10 hour (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365): get advise from Afiq Alfred Tan
03:31 PM Finance365 0.50 hour (Production Ticket(ST) #10253 (Ticket Resolved): Inquiry on CR in Finance365): phone calling to understand user issue Alfred Tan

02:57 PM Express365 0.50 hour (Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template): re-align with kamal Muhammed Assyafiq Bin Ahmad Kamal
02:55 PM Express365 2.00 hours (Production Ticket(ST) #10054 (Ticket Resolved): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.): all support Muhammed Assyafiq Bin Ahmad Kamal
02:54 PM Express365 2.00 hours (Production Ticket(ST) #10053 (Ticket Resolved): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123): Call with susan Muhammed Assyafiq Bin Ahmad Kamal
11:26 AM Express365 0.35 hour (Production Ticket(ST) #10243 (Ticket Resolved): unable to print): simulation, escalation and verification Muhammad Arif
11:21 AM Express365 0.10 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization): simulation and verification Muhammad Arif
11:21 AM Express365 0.20 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization): simulation with user (call) and escalation to principle Muhammad Arif
11:19 AM Express365 0.50 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization): preparing document Muhammad Arif
11:17 AM Express365 0.75 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization): call with Ms Susan Muhammad Arif

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