Activity
From 21/09/2023 to 20/10/2023
19/10/2023
- 06:16 PM Finance365 Production Ticket(ST) #10219 (Ticket Resolved): Invoice - printing with add-on logo
- user Confirmation
- 06:16 PM Finance365 Production Ticket(ST) #10219 (Pending Client Verification): Invoice - printing with add-on logo
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- 06:13 PM Finance365 Production Ticket(ST) #10219: Invoice - printing with add-on logo
- allgn call with user, check and advise user
- 06:12 PM Finance365 Production Ticket(ST) #10219 (Support In Progress): Invoice - printing with add-on logo
- check and understand the user issue.
- 06:11 PM Finance365 Production Ticket(ST) #10219 (Ticket Resolved): Invoice - printing with add-on logo
- Hi, this is Finance365 support?
We would like to check how can we add JomPay details into our invoice? Thank you
Hi...
18/10/2023
- 06:57 PM Express365 Production Ticket(ST) #10193 (Ticket Resolved): Request on Latest Price list by Susan
- user Confirmation
- 06:56 PM Express365 Production Ticket(ST) #10193: Request on Latest Price list by Susan
- pending verification
- 06:54 PM Express365 Production Ticket(ST) #10135 (Ticket Resolved): Metalpact Engineering Sdn Bhd - 6 months renewal
- 06:49 PM Express365 Production Ticket(ST) #10181 (Ticket Resolved): Whatapps escalation - double invoice issue
- user Confirmation
- 06:46 PM Express365 Production Ticket(ST) #10181 (Pending Client Verification): Whatapps escalation - double invoice issue
- pending verification
- 03:36 PM Express365 Production Ticket(ST) #10181: Whatapps escalation - double invoice issue
- ask user: May we understand this 2 invoices which one should be deleted in system?
- 06:48 PM Express365 Production Ticket(ST) #10208 (Ticket Resolved): Website experienced slow performance
- user Confirmation
- 06:45 PM Express365 Production Ticket(ST) #10208 (Pending Client Verification): Website experienced slow performance
- pending verification
- 04:03 PM Express365 Production Ticket(ST) #10208 (Escalated to Level 3): Website experienced slow performance
- Hi May you try again on this page? let us know if the issue still there.
- 03:32 PM Express365 Production Ticket(ST) #10208 (Pending Client Verification): Website experienced slow performance
- pending verification
- 03:25 PM Express365 Production Ticket(ST) #10208: Website experienced slow performance
- express365 have experienced slow performance on 320PM 2023/10/18
- 03:24 PM Express365 Production Ticket(ST) #10208 (Support In Progress): Website experienced slow performance
- check and understand the user issue.
- 03:23 PM Express365 Production Ticket(ST) #10208 (Ticket Resolved): Website experienced slow performance
- hello
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can search can save but cannot print - 06:47 PM Express365 Production Ticket(ST) #10207 (Ticket Resolved): Website experienced slow performance
- user Confirmation
- 06:43 PM Express365 Production Ticket(ST) #10207 (Pending Client Verification): Website experienced slow performance
- pending verification
- 04:06 PM Express365 Production Ticket(ST) #10207 (Escalated to Level 3): Website experienced slow performance
- 04:05 PM Express365 Production Ticket(ST) #10207: Website experienced slow performance
- Hi May you try again on this page? let us know if the issue still there.
- 03:39 PM Express365 Production Ticket(ST) #10207 (Pending Client Verification): Website experienced slow performance
- pending verification
- 03:21 PM Express365 Production Ticket(ST) #10207: Website experienced slow performance
- the Express365 experienced slow performance in 3PM 2023/10/18
- 03:19 PM Express365 Production Ticket(ST) #10207 (Support In Progress): Website experienced slow performance
- 03:19 PM Express365 Production Ticket(ST) #10207 (Ticket Resolved): Website experienced slow performance
- HI
We can login and it show loading
We try other website like Google no problem just express365
17/10/2023
- 05:58 PM Express365 Production Ticket(ST) #10176: issue on custom template
- item4: customize the product sub items.
Currently, cannot work for this customization in express365. - 05:57 PM Express365 Production Ticket(ST) #10176 (Escalated to 3rd Party): issue on custom template
- Changes required to make:
Delivery order : to have billing address + delivery address
Sales invoices : to have s... - 02:18 PM Express365 Production Ticket(ST) #10193 (Escalated to 3rd Party): Request on Latest Price list by Susan
- 02:16 PM Express365 Production Ticket(ST) #10193 (Ticket Resolved): Request on Latest Price list by Susan
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Pls open up price level n uploade stock image for my demo set. Need to ... - 11:38 AM Express365 Production Ticket(ST) #10066 (Ticket Resolved): Perusahan Azan Sdn Bhd - Account re-activation request
- 11:37 AM Express365 Production Ticket(ST) #10044 (Ticket Resolved): TOPWAY COOLING - Wrong calculation in supplier statement
- 11:30 AM Express365 Production Ticket(ST) #10162 (Ticket Resolved): Enquiry from Company - Entregreen
- 11:30 AM Express365 Production Ticket(ST) #10162: Enquiry from Company - Entregreen
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- 11:00 AM Express365 Production Ticket(ST) #10180 (Ticket Resolved): Whatapps escalation - Unable to track customer history price
- 10:59 AM Express365 Production Ticket(ST) #10180 (Pending Client Verification): Whatapps escalation - Unable to track customer history price
16/10/2023
- 11:36 AM Express365 Production Ticket(ST) #10181 (Escalated to 3rd Party): Whatapps escalation - double invoice issue
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- 11:29 AM Express365 Production Ticket(ST) #10181 (Support In Progress): Whatapps escalation - double invoice issue
- 10:55 AM Express365 Production Ticket(ST) #10181 (Ticket Resolved): Whatapps escalation - double invoice issue
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hi. able to solve this double invoice issue? we've been facing this iss... - 11:35 AM Express365 Production Ticket(ST) #10180 (Escalated to 3rd Party): Whatapps escalation - Unable to track customer history price
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- 11:33 AM Express365 Production Ticket(ST) #10180 (Support In Progress): Whatapps escalation - Unable to track customer history price
- 10:52 AM Express365 Production Ticket(ST) #10180 (Ticket Resolved): Whatapps escalation - Unable to track customer history price
- Good morning
We are facing some problem again
Unable to track customer history price. - 10:41 AM Express365 Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order
13/10/2023
- 06:06 PM Express365 Production Ticket(ST) #10176 (Support In Progress): issue on custom template
- 03:28 PM Express365 Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template
- would like to know the function for custom template for sales invoices/ delivery order/ purchase order is it require ...
11/10/2023
- 05:31 PM Express365 Production Ticket(ST) #10162 (Escalated to 3rd Party): Enquiry from Company - Entregreen
- 05:27 PM Express365 Production Ticket(ST) #10162 (Support In Progress): Enquiry from Company - Entregreen
- 05:26 PM Express365 Production Ticket(ST) #10162 (Ticket Resolved): Enquiry from Company - Entregreen
- 1.check expired date for VEGAN LIFE TRADING PLT
expired yesterday 10/10/2023
2.
Can u send us ur company details... - 10:13 AM Express365 Production Ticket(ST) #10150 (Pending Client Verification): Cannot open Delivery Order
- 10:10 AM Express365 Production Ticket(ST) #10150 (Support In Progress): Cannot open Delivery Order
- 09:26 AM Express365 Production Ticket(ST) #10150: Cannot open Delivery Order
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Unable to transfer from sales Oder to do
Do unable to transfer to invo... - 09:22 AM Express365 Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order
- Click the Ok in DO with without next signal and no function after click the button. Hence the Delivery Order is empty...
10/10/2023
- 02:31 PM Express365 Production Ticket(ST) #10135 (Escalated to 3rd Party): Metalpact Engineering Sdn Bhd - 6 months renewal
- 02:30 PM Express365 Production Ticket(ST) #10135 (Support In Progress): Metalpact Engineering Sdn Bhd - 6 months renewal
- 02:30 PM Express365 Production Ticket(ST) #10135 (Ticket Resolved): Metalpact Engineering Sdn Bhd - 6 months renewal
06/10/2023
- 11:22 AM Express365 Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
05/10/2023
- 04:04 PM Express365 Production Ticket(ST) #10105 (Escalated to 3rd Party): General Ledger Summary - cannot print the excel
- 03:59 PM Express365 Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
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Hi Support, is something wrong with your server?
still loading till no... - 12:16 PM Finance365 Production Ticket(ST) #10091 (Ticket Resolved): Custom Report net sales not accurate
- 12:14 PM Finance365 Production Ticket(ST) #10091 (Pending Client Verification): Custom Report net sales not accurate
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04/10/2023
- 03:29 PM Finance365 Production Ticket(ST) #10091 (Escalated to 3rd Party): Custom Report net sales not accurate
- 03:29 PM Finance365 Production Ticket(ST) #10091 (Ticket Resolved): Custom Report net sales not accurate
- We received an escalation from Pro Office Solutions Bhd, regarding their Report accuracy have problem by using the ‘L...
02/10/2023
- 05:56 PM Express365 Production Ticket(ST) #10066 (Escalated to 3rd Party): Perusahan Azan Sdn Bhd - Account re-activation request
- 05:55 PM Express365 Production Ticket(ST) #10066 (Support In Progress): Perusahan Azan Sdn Bhd - Account re-activation request
- 05:54 PM Express365 Production Ticket(ST) #10066 (Ticket Resolved): Perusahan Azan Sdn Bhd - Account re-activation request
29/09/2023
- 03:57 PM Express365 Production Ticket(ST) #10054 (Escalated to 3rd Party): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
- 03:56 PM Express365 Production Ticket(ST) #10054 (Support In Progress): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
- 02:42 PM Express365 Production Ticket(ST) #10054 (Ticket Resolved): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
- [1:19 pm, 29/09/2023] Fav365 Susan Kok☺Edata Systems: Kindly open the stock batch in my demo set to do demo for custo...
- 03:56 PM Express365 Production Ticket(ST) #10053 (Escalated to 3rd Party): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
- 03:50 PM Express365 Production Ticket(ST) #10053 (Support In Progress): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
- 02:36 PM Express365 Production Ticket(ST) #10053 (Ticket Resolved): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
27/09/2023
- 03:30 PM Express365 Production Ticket(ST) #10044 (Pending Client Verification): TOPWAY COOLING - Wrong calculation in supplier statement
- Dear Leong,
We received an escalation from TOPWAY Cooling, regarding their account register report is showing wron... - 12:20 PM Express365 Production Ticket(ST) #10044 (Escalated to 3rd Party): TOPWAY COOLING - Wrong calculation in supplier statement
- 11:49 AM Express365 Production Ticket(ST) #10044 (Support In Progress): TOPWAY COOLING - Wrong calculation in supplier statement
- 11:37 AM Express365 Production Ticket(ST) #10044 (Ticket Resolved): TOPWAY COOLING - Wrong calculation in supplier statement
- topwaycooling@gmail.com
Password01 - 10:45 AM Express365 Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 10:44 AM Express365 Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
- 10:31 AM Express365 Production Ticket(ST) #10006 (Ticket Resolved): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
26/09/2023
- 06:07 PM Express365 Production Ticket(ST) #10029 (Pending Client Verification): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 06:06 PM Express365 Production Ticket(ST) #10029 (Support In Progress): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 10:24 AM Express365 Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 11:20 AM Express365 Production Ticket(ST) #10006 (Support In Progress): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
- 11:04 AM Express365 Production Ticket(ST) #10030 (Pending Client Verification): IDM NEXUS SDN BHD - Unable to modifie
- [10:37 am, 26/09/2023] +60 11-2113 7808: Hai I need a help
[10:37 am, 26/09/2023] +60 11-2113 7808: I want to edit m... - 10:49 AM Express365 Production Ticket(ST) #10030 (Support In Progress): IDM NEXUS SDN BHD - Unable to modifie
- 10:47 AM Express365 Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
21/09/2023
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