Activity
From 28/08/2023 to 26/09/2023
26/09/2023
- 06:07 PM Express365 Production Ticket(ST) #10029 (Pending Client Verification): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 06:06 PM Express365 Production Ticket(ST) #10029 (Support In Progress): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 10:24 AM Express365 Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 11:20 AM Express365 Production Ticket(ST) #10006 (Support In Progress): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
- 11:04 AM Express365 Production Ticket(ST) #10030 (Pending Client Verification): IDM NEXUS SDN BHD - Unable to modifie
- [10:37 am, 26/09/2023] +60 11-2113 7808: Hai I need a help
[10:37 am, 26/09/2023] +60 11-2113 7808: I want to edit m... - 10:49 AM Express365 Production Ticket(ST) #10030 (Support In Progress): IDM NEXUS SDN BHD - Unable to modifie
- 10:47 AM Express365 Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
21/09/2023
- 11:28 AM Express365 Production Ticket(ST) #10006 (Ticket Resolved): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
18/09/2023
- 10:11 AM Express365 Production Ticket(ST) #9950 (Ticket Resolved): AZZ SIRNA TRADING - Train new accountant to use E365
- 10:10 AM Express365 Production Ticket(ST) #9953 (Ticket Resolved): Surie Ainie - Payslip
12/09/2023
- 04:31 PM Express365 Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
- Hi Leong,
As simulation with customer, we noticed the system is require to key in tax code and batch code while cr... - 04:26 PM Express365 Production Ticket(ST) #9953 (Pending Client Verification): Surie Ainie - Payslip
- 04:26 PM Express365 Production Ticket(ST) #9953 (Support In Progress): Surie Ainie - Payslip
- 04:25 PM Express365 Production Ticket(ST) #9953 (Ticket Resolved): Surie Ainie - Payslip
Hai,
may i know this system have a payslip?
Sent from my iPhone
- 03:47 PM Express365 Production Ticket(ST) #9950 (Pending Client Verification): AZZ SIRNA TRADING - Train new accountant to use E365
- 03:46 PM Express365 Production Ticket(ST) #9950 (Support In Progress): AZZ SIRNA TRADING - Train new accountant to use E365
- 03:45 PM Express365 Production Ticket(ST) #9950 (Ticket Resolved): AZZ SIRNA TRADING - Train new accountant to use E365
- [3:29 pm, 12/09/2023] En Amir Indera Niaga: Hi sir, tqvm for replied my email
[3:32 pm, 12/09/2023] En Amir Indera N... - 11:51 AM Express365 Production Ticket(ST) #9876 (Ticket Resolved): return did not show amount
08/09/2023
- 12:23 PM Express365 Production Ticket(ST) #9865 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- 12:22 PM Express365 Production Ticket(ST) #9867 (Ticket Resolved): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- 12:18 PM Express365 Production Ticket(ST) #9878 (Ticket Resolved): Template issue
- 12:14 PM Express365 Production Ticket(ST) #9908 (Ticket Resolved): AN WHOLESALE - create new login
- 12:12 PM Express365 Production Ticket(ST) #9910 (Ticket Resolved): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- 12:12 PM Express365 Production Ticket(ST) #9909 (Ticket Resolved): Hawwa Premium Wholesale - Create new login
- 12:08 PM Express365 Production Ticket(ST) #9912 (Ticket Resolved): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
- Hi MCC,
Installment feature has been activated for Huang Furniture.
Regards,
Leong
- 08:51 AM Finance365 Production Ticket(ST) #9807 (Ticket Resolved): Ask about sales invoice
- closed due to no feedback from customer
- 08:50 AM Finance365 Production Ticket(ST) #9807 (Support In Progress): Ask about sales invoice
- 08:50 AM Express365 Production Ticket(ST) #9911 (Ticket Resolved): Data Print Center & all other companies - Unable to create sales invoice due to amount error
07/09/2023
- 06:19 PM Express365 Production Ticket(ST) #9912 (Escalated to 3rd Party): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
- Hi Leong,
Customer has review overall and advice that we can proceed to deploy the changes to Huang Furniture.
... - 06:12 PM Express365 Production Ticket(ST) #9912 (Ticket Resolved): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
- 06:18 PM Express365 Production Ticket(ST) #9911 (Pending Client Verification): Data Print Center & all other companies - Unable to create sales invoice due to amount error
- Issue escalated to Principle and they have fix accordingly.
- 06:18 PM Express365 Production Ticket(ST) #9911 (Support In Progress): Data Print Center & all other companies - Unable to create sales invoice due to amount error
- 06:11 PM Express365 Production Ticket(ST) #9911 (Ticket Resolved): Data Print Center & all other companies - Unable to create sales invoice due to amount error
- 06:17 PM Express365 Production Ticket(ST) #9910 (Pending Client Verification): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- Issue escalated to Principle and they have fix accordingly.
- 06:16 PM Express365 Production Ticket(ST) #9910 (Support In Progress): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- 06:10 PM Express365 Production Ticket(ST) #9910 (Ticket Resolved): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- 06:16 PM Express365 Production Ticket(ST) #9909 (Pending Client Verification): Hawwa Premium Wholesale - Create new login
- 06:16 PM Express365 Production Ticket(ST) #9909 (Support In Progress): Hawwa Premium Wholesale - Create new login
- 06:07 PM Express365 Production Ticket(ST) #9909 (Ticket Resolved): Hawwa Premium Wholesale - Create new login
- Hawwa Premium Wholesale
1. hawwapremiumwholesale@gmail.com
pwd : Password01
2. hpw.acct@gmail.com
pwd : Pass... - 06:15 PM Express365 Production Ticket(ST) #9908 (Pending Client Verification): AN WHOLESALE - create new login
- 06:14 PM Express365 Production Ticket(ST) #9908 (Support In Progress): AN WHOLESALE - create new login
- 06:06 PM Express365 Production Ticket(ST) #9908 (Ticket Resolved): AN WHOLESALE - create new login
- can u help to add the second email as one of the user?
AN Wholesale
1. dzarapetshop@gmail.com (can login alread... - 06:09 PM Express365 Production Ticket(ST) #9876 (Pending Client Verification): return did not show amount
- Hi Leong,
As above, we received an escalation from user for sales return amount nor showing upon creation. You may...
06/09/2023
- 04:24 PM Express365 Production Ticket(ST) #9878 (Pending Client Verification): Template issue
- [3:34 pm, 06/09/2023] mccsupport: Hi Sir, we have cross check your custom template
[3:34 pm, 06/09/2023] mccsupport:... - 04:23 PM Express365 Production Ticket(ST) #9878 (Support In Progress): Template issue
- 03:14 PM Express365 Production Ticket(ST) #9876 (Escalated to 3rd Party): return did not show amount
- Hi Leong,
As above, we received an escalation from user for sales return amount nor showing upon creation. You may... - 03:14 PM Express365 Production Ticket(ST) #9876 (Support In Progress): return did not show amount
05/09/2023
- 02:49 PM Express365 Production Ticket(ST) #9794 (Pending Client Feedback): Instalment Payment Customisation - Full Testing and Walkthrough
- [2:48 pm, 05/09/2023] mccsupport: Hi Susan, our developer has feedback that they already made the changes on the paym...
- 02:45 PM Express365 Production Ticket(ST) #9865 (Pending Client Verification): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- Hi Leong,
Customer feedback there is still and issue with wrong calculation below. It seems like the receive payme... - 12:00 PM Finance365 Production Ticket(ST) #9874 (Ticket Resolved): Request to give access to backup relevent data due to no longer using finance 365
- Dear Chris,
We had a request from customer to open their access for the purposes of backup. Below is the informati...
04/09/2023
- 07:36 PM Express365 Production Ticket(ST) #9878 (Ticket Resolved): Template issue
- !template_salah.jpeg!
We like to add 2 years warranty and maybank account info under note area
invoice and cash s... - 07:33 PM Express365 Production Ticket(ST) #9876 (Ticket Resolved): return did not show amount
- hi. user mentioned return amount not appear
83cash@gmail.com
Chong8066
!83cash.jpeg!
- 02:49 PM Express365 Production Ticket(ST) #9794 (Escalated to 3rd Party): Instalment Payment Customisation - Full Testing and Walkthrough
- 1. Create Payment Terms
2. Create Sales Invoices
- after adjust the payment amount , the rest of the amount are... - 02:32 PM Express365 Production Ticket(ST) #9794: Instalment Payment Customisation - Full Testing and Walkthrough
- Extensions of dateline due to few changes required by customer.
- 02:48 PM Finance365 Production Ticket(ST) #9775 (Ticket Resolved): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
- 02:47 PM Express365 Production Ticket(ST) #9865 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- 09:46 AM Express365 Production Ticket(ST) #9865 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- 02:46 PM Express365 Production Ticket(ST) #9867 (Pending Client Verification): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- 02:42 PM Express365 Production Ticket(ST) #9867 (Support In Progress): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- 10:19 AM Express365 Production Ticket(ST) #9867 (Ticket Resolved): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- !67f4280a-abbf-428a-a0dd-b72169a265e4.jpg!
[9:52 am, 04/09/2023] mccsupport: Hi Ain, we have go through your opening... - 02:45 PM Finance365 Production Ticket(ST) #9874 (Escalated to 3rd Party): Request to give access to backup relevent data due to no longer using finance 365
- 02:31 PM Finance365 Production Ticket(ST) #9874 (Ticket Resolved): Request to give access to backup relevent data due to no longer using finance 365
- 你好,我是从finance365 support得到这个电话号码的,我是之前有使用这个software 的客户,我想问下因为我的accountant 有需要backup sales invoice , 能不能通融开几天让做账的back...
- 02:41 PM Express365 Production Ticket(ST) #9866 (Ticket Resolved): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
- 02:41 PM Express365 Production Ticket(ST) #9866 (Support In Progress): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
- 10:15 AM Express365 Production Ticket(ST) #9866 (Ticket Resolved): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
30/08/2023
- 09:43 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
29/08/2023
- 03:34 PM Express365 Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- 03:33 PM Finance365 Production Ticket(ST) #9827 (Ticket Resolved): ALL - Application are not accessible, Server Down
- 03:32 PM Express365 Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
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