Activity
From 23/07/2023 to 21/08/2023
21/08/2023
- 11:20 AM Express365 Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- Hi Leong,
Thank you and customer verified that non-signature print out are printing fine now. But for one with sig... - 11:06 AM Express365 Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- 11:02 AM Express365 Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
- 10:04 AM Express365 Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
17/08/2023
- 12:29 PM Finance365 Production Ticket(ST) #9623 (Ticket Resolved): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
- 12:29 PM Finance365 Production Ticket(ST) #9619 (Ticket Resolved): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
- 12:29 PM Express365 Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
- 12:21 PM Express365 Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- 12:20 PM Express365 Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- 11:14 AM Express365 Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- user ID : gtcchong@yahoo.com
Password : Password01
1. Note sometime missing in invoice print
!51b7ba39-7472-42... - 11:52 AM Express365 Production Ticket(ST) #9782 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- 11:51 AM Express365 Production Ticket(ST) #9782 (Support In Progress): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- 11:16 AM Express365 Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- this invoice got 1 credit note and 1 sales return
!0501743d-b60f-434c-a111-4a61b66a6816.jpg!
!e9b0840d-291c-403c-... - 11:10 AM Finance365 Production Ticket(ST) #9775 (Pending Client Feedback): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
- Current Status : Pending customer to provide the signature.
[3:04 pm, 11/08/2023] +60 16-976 7356: Hello, any upda... - 11:09 AM Finance365 Production Ticket(ST) #9775 (Support In Progress): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
- 09:15 AM Finance365 Production Ticket(ST) #9775 (Ticket Resolved): Polytef Sdn Bhd - Whatsapp Escalation - E signature and company bank details on printing
14/08/2023
- 03:19 PM Express365 Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
- 02:31 PM Express365 Production Ticket(ST) #9737 (Pending Client Verification): on my express 365 - i dont hav acess on this - u can help me to grant access?
- 02:30 PM Express365 Production Ticket(ST) #9737 (Support In Progress): on my express 365 - i dont hav acess on this - u can help me to grant access?
- 02:29 PM Express365 Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
- !jerry%20login.jpeg!
[1:58 pm, 14/08/2023] Stella Ho: on my express 365 - i dont hav acess on this - u can help me t... - 12:26 PM Express365 Production Ticket(ST) #9736 (Escalated to 3rd Party): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
- 12:25 PM Express365 Production Ticket(ST) #9736 (Support In Progress): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
- 12:06 PM Express365 Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
- [11:59 am, 14/08/2023] +60 17-361 8826: Hi Crenergy.
How do u prefer if we can name d package we hav so easier to ...
11/08/2023
- 05:34 PM Finance365 Production Ticket(ST) #9717 (Ticket Resolved): Sharon - Guiding for end to end configuration of new COA and tagging
- 05:33 PM Finance365 Production Ticket(ST) #9717 (Support In Progress): Sharon - Guiding for end to end configuration of new COA and tagging
- 05:12 PM Finance365 Production Ticket(ST) #9717 (Ticket Resolved): Sharon - Guiding for end to end configuration of new COA and tagging
- 05:33 PM Finance365 Production Ticket(ST) #9718 (Ticket Resolved): Wilson - Inquiry on how to configure E signature in Finance 365
- 05:32 PM Finance365 Production Ticket(ST) #9718 (Support In Progress): Wilson - Inquiry on how to configure E signature in Finance 365
- 05:12 PM Finance365 Production Ticket(ST) #9718 (Ticket Resolved): Wilson - Inquiry on how to configure E signature in Finance 365
09/08/2023
- 04:26 PM Finance365 Production Ticket(ST) #9703 (Ticket Resolved): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
- 04:09 PM Finance365 Production Ticket(ST) #9703 (Support In Progress): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
- 02:59 PM Finance365 Production Ticket(ST) #9703 (Ticket Resolved): Nozoly Food Sdn Bhd - Pending Sales Order for Delivery Checking Inquiry
02/08/2023
- 03:42 PM Express365 Production Ticket(ST) #9479 (Ticket Resolved): Instalment Payment Customisation
- 03:40 PM Express365 Production Ticket(ST) #9624 (Ticket Resolved): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
28/07/2023
- 04:21 PM Finance365 Production Ticket(ST) #9623 (Escalated to 3rd Party): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
- 04:20 PM Finance365 Production Ticket(ST) #9623 (Support In Progress): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
- 12:17 PM Finance365 Production Ticket(ST) #9623 (Ticket Resolved): Nozoly Food Sdn Bhd - Sales Report By Customer & Item Grand Total Show Wrong Amount
- Dear Chris,
We received another escalation from Nozoly Food Sdn Bhd regarding Sales Report by Customer/Item vs Sal... - 04:19 PM Express365 Production Ticket(ST) #9624 (Pending Client Verification): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- 04:19 PM Express365 Production Ticket(ST) #9624 (Support In Progress): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- 12:23 PM Express365 Production Ticket(ST) #9624: Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- [0:21 pm, 28/07/2023] +60 11-2113 7808:
adilah
0328599372
[0:22 pm, 28/07/2023] mccsupport: Thanks
[0:22 pm, 28... - 12:22 PM Express365 Production Ticket(ST) #9624 (Ticket Resolved): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
- !c0137da2-72d3-455b-a7df-bf16816eeea6.jpg!
!7fdeb431-d3ca-4051-ac81-5a34c61851a4.jpg!
[0:15 pm, 28/07/2023] +60 1...
27/07/2023
- 04:15 PM Express365 Production Ticket(ST) #9577 (Ticket Resolved): Inquiry 2023-07 (RGS) | Sales Invoice Account Setting
- 03:52 PM Finance365 Production Ticket(ST) #9619 (Escalated to 3rd Party): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
- 03:51 PM Finance365 Production Ticket(ST) #9619 (Ticket Resolved): Nozoly Food Sdn Bhd - SO0042 not appear in DO0124 sales order list for transfer
- Hi Cris,
As above, customer reported that they created a DO0124 and select transfer from SO0042. After save and re...
24/07/2023
- 02:32 PM Finance365 Production Ticket(ST) #9601 (Ticket Resolved): 019-732 4368 Izhar Nozoly Food - Sales Report By Customer not tally with Invoice Listing Report
- 02:31 PM Finance365 Production Ticket(ST) #9601 (Support In Progress): 019-732 4368 Izhar Nozoly Food - Sales Report By Customer not tally with Invoice Listing Report
- 02:31 PM Finance365 Production Ticket(ST) #9601 (Ticket Resolved): 019-732 4368 Izhar Nozoly Food - Sales Report By Customer not tally with Invoice Listing Report
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