Activity
From 14/06/2023 to 13/07/2023
13/07/2023
- 03:33 PM Express365 Production Ticket(ST) #9562 (Ticket Resolved): Whatsapp Escalation - Check all company under infinitus and export out for stella
- 03:32 PM Express365 Production Ticket(ST) #9562 (Support In Progress): Whatsapp Escalation - Check all company under infinitus and export out for stella
- 03:31 PM Express365 Production Ticket(ST) #9562 (Ticket Resolved): Whatsapp Escalation - Check all company under infinitus and export out for stella
- [1:38 pm, 13/07/2023] +60 17-361 8826: hi E365 support.
[1:38 pm, 13/07/2023] +60 17-361 8826: can u help me to find... - 03:30 PM Production Ticket(ST) #9553 (Ticket Resolved): Whatsapp Escalation - Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
- 03:29 PM Production Ticket(ST) #9553 (Support In Progress): Whatsapp Escalation - Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
- 03:27 PM Finance365 Production Ticket(ST) #9534 (Ticket Resolved): GOLDEN WAY VACATION - enquiry on FINANCIAL 365 : Issue with general ledger for refund
- 03:26 PM Express365 Production Ticket(ST) #9535 (Ticket Resolved): ERA ADIKKU SDN BHD - Renewal checking and request
- 03:21 PM Express365 Production Ticket(ST) #9536 (Ticket Resolved): Stella Co - Customer invoice listing not able to print out excel
- 03:09 PM Express365 Production Ticket(ST) #9474 (Ticket Resolved): EData - Budget module inquiry
- 03:09 PM Finance365 Production Ticket(ST) #9480 (Ticket Resolved): EData - Inquiry on how to use system
- 03:07 PM Production Ticket(ST) #9482 (Ticket Resolved): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
12/07/2023
- 09:47 AM Production Ticket(ST) #9553 (Ticket Resolved): Whatsapp Escalation - Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
- Sale Report by Item < Hi we have problem generating this. It runs n come out blank. What should we do
11/07/2023
- 12:29 PM Express365 Production Ticket(ST) #9535 (Support In Progress): ERA ADIKKU SDN BHD - Renewal checking and request
- 12:28 PM Express365 Production Ticket(ST) #9536 (Support In Progress): Stella Co - Customer invoice listing not able to print out excel
- 12:27 PM Finance365 Production Ticket(ST) #9534 (Support In Progress): GOLDEN WAY VACATION - enquiry on FINANCIAL 365 : Issue with general ledger for refund
10/07/2023
- 05:25 PM Express365 Production Ticket(ST) #9536 (Ticket Resolved): Stella Co - Customer invoice listing not able to print out excel
- 05:24 PM Express365 Production Ticket(ST) #9535 (Ticket Resolved): ERA ADIKKU SDN BHD - Renewal checking and request
- 05:21 PM Finance365 Production Ticket(ST) #9534 (Ticket Resolved): GOLDEN WAY VACATION - enquiry on FINANCIAL 365 : Issue with general ledger for refund
- !WhatsApp%20Image%202023-07-10%20at%2017.19.07.jpg!
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- 04:54 PM Express365 Production Ticket(ST) #9479 (Pending Client Verification): Instalment Payment Customisation
05/07/2023
- 09:43 AM Express365 Production Ticket(ST) #9425 (Ticket Resolved): year end closing express365
04/07/2023
- 05:48 PM Express365 Production Ticket(ST) #9479 (Support In Progress): Instalment Payment Customisation
- 04:51 PM Express365 Production Ticket(ST) #9479: Instalment Payment Customisation
- 9. Customer request a summary to print out of all the debtors outstanding as at end of the month date.
03/07/2023
- 03:31 PM Finance365 Production Ticket(ST) #9480: EData - Inquiry on how to use system
- Hi @SST2u Official (teo) , we have a few inquiry from our customer. Can you help us by reading below and advise ?
... - 03:30 PM Finance365 Production Ticket(ST) #9480 (Support In Progress): EData - Inquiry on how to use system
- 12:20 PM Finance365 Production Ticket(ST) #9480 (Ticket Resolved): EData - Inquiry on how to use system
- 1. How to separate account for F&B and Bowling (sales & expenses)
2. How to manage chart of account (Dashboard)
3. ... - 03:03 PM Express365 Production Ticket(ST) #9474 (Support In Progress): EData - Budget module inquiry
- 10:53 AM Express365 Production Ticket(ST) #9474 (Ticket Resolved): EData - Budget module inquiry
- 03:02 PM Express365 Production Ticket(ST) #9473 (Pending Client Verification): Elektrik Shing Hing Sdn Bhd - Expiry Inquiry and invoice request
- 03:02 PM Express365 Production Ticket(ST) #9473 (Support In Progress): Elektrik Shing Hing Sdn Bhd - Expiry Inquiry and invoice request
- 10:53 AM Express365 Production Ticket(ST) #9473 (Ticket Resolved): Elektrik Shing Hing Sdn Bhd - Expiry Inquiry and invoice request
- 02:58 PM Production Ticket(ST) #9482 (Pending Client Feedback): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
- [2:52 pm, 03/07/2023] mccsupport: Hi Amanda, regarding your inquiry on the latest package. Here is the price for 1 ye...
- 02:58 PM Production Ticket(ST) #9482 (Support In Progress): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
- 12:54 PM Production Ticket(ST) #9482 (Ticket Resolved): Alarm Zone & Automation Sdn Bhd - Inquiry on latest E365 packages and invoice request
- Hi, I am Amanda, my Company is ALARM ZONE AND AUTOMATION SDN BHD, we are using E365-E5 accounting system, is time to ...
- 02:57 PM Express365 Production Ticket(ST) #9477 (Ticket Resolved): Rehab Mobility Equipment Sdn Bhd - Invoice request & Inquiry
- 02:56 PM Express365 Production Ticket(ST) #9477 (Support In Progress): Rehab Mobility Equipment Sdn Bhd - Invoice request & Inquiry
- 12:12 PM Express365 Production Ticket(ST) #9477 (Ticket Resolved): Rehab Mobility Equipment Sdn Bhd - Invoice request & Inquiry
- 1. Request to send an invoice
2. Request to check actual expiry
3. Urgent renewal - 02:54 PM Production Ticket(ST) #9427 (Ticket Resolved): Whatsapp Escalation - Can you email us the invoice for the of July 2023?
- 12:18 PM Express365 Production Ticket(ST) #9479 (Ticket Resolved): Instalment Payment Customisation
- Dear Susan,
Thank you for your email below.
We have reviewed the quotation and the sample screen, please find o...
22/06/2023
- 02:25 PM Express365 Production Ticket(ST) #9425 (Pending Client Verification): year end closing express365
- 02:24 PM Express365 Production Ticket(ST) #9425 (Support In Progress): year end closing express365
- 11:36 AM Express365 Production Ticket(ST) #9425 (Ticket Resolved): year end closing express365
- hi may we know how to do year end closing in Fav365 (express365)
- 02:12 PM Production Ticket(ST) #9427 (Support In Progress): Whatsapp Escalation - Can you email us the invoice for the of July 2023?
- 02:04 PM Production Ticket(ST) #9427 (Ticket Resolved): Whatsapp Escalation - Can you email us the invoice for the of July 2023?
- [1:22 pm, 22/06/2023] +60 12-795 4567: Hi
[1:23 pm, 22/06/2023] +60 12-795 4567: We are from Bricomp Jaya Marble & G...
20/06/2023
- 09:38 AM Express365 Production Ticket(ST) #9400 (Ticket Resolved): Whatsapp Escalation : the print excel function under received payment tab is not functioning well.
- 09:37 AM Express365 Production Ticket(ST) #9400 (Support In Progress): Whatsapp Escalation : the print excel function under received payment tab is not functioning well.
- 09:37 AM Express365 Production Ticket(ST) #9400 (Ticket Resolved): Whatsapp Escalation : the print excel function under received payment tab is not functioning well.
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[4:43 pm, 19/06/2023] Edata System: hi did here is FAV365 support ?
[4:4... - 09:34 AM Express365 Production Ticket(ST) #9388 (Ticket Resolved): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
19/06/2023
- 09:26 AM Finance365 Production Ticket(ST) #9363 (Ticket Resolved): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
- 09:26 AM Express365 Production Ticket(ST) #9388 (Escalated to 3rd Party): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
- Dear @365 Principal Leong ,
Please help to open RESTORAN AR ROBAH account for 3 days from Today 19th June until We... - 09:24 AM Express365 Production Ticket(ST) #9388 (Support In Progress): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
- 09:11 AM Express365 Production Ticket(ST) #9388 (Ticket Resolved): Whatsapp Escalation - I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open back for me?
- [8:37 pm, 16/06/2023] MCC chongmingchuan: I just want to amend RESTORAN AR ROBAH YEAR 2022 figure, can help to open b...
- 09:24 AM Express365 Production Ticket(ST) #9381 (Ticket Resolved): Whatsapp Escalation - Ai from IDM : Debit note for cancellation which already recon but still appear at Express 365 dashboard
- 09:22 AM Express365 Production Ticket(ST) #9381 (Support In Progress): Whatsapp Escalation - Ai from IDM : Debit note for cancellation which already recon but still appear at Express 365 dashboard
16/06/2023
- 12:51 PM Express365 Production Ticket(ST) #9381 (Ticket Resolved): Whatsapp Escalation - Ai from IDM : Debit note for cancellation which already recon but still appear at Express 365 dashboard
- [11:49 am, 16/06/2023] +60 11-2113 7808: Hai I from Idm
[11:51 am, 16/06/2023] +60 11-2113 7808: I want to get advis...
14/06/2023
- 03:41 PM Finance365 Production Ticket(ST) #9363 (Pending Client Verification): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
- 03:40 PM Finance365 Production Ticket(ST) #9363 (Support In Progress): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
- 03:09 PM Finance365 Production Ticket(ST) #9363 (Ticket Resolved): Whatsapp Escalation - hi, i am Eunice from Visions Think Solutions Sdn Bhd, would like to seek support for the finance365
- [2:58 pm, 14/06/2023] Eunice Low: I would like to extract the gross profit for specific product
[2:58 pm, 14/06/2023...
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