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Hours: 148.32

Date User Activity Issue Comment Hours
05/01/2024 Alfred Tan Support Production Ticket(ST) #10699: Change request on document check and understand the user issue. 1.00
05/01/2024 Alfred Tan Support Production Ticket(ST) #10698: account not exist in system check and understand the user issue. 0.50
05/01/2024 Alfred Tan Support Production Ticket(ST) #10695: User Inquiry check and understand the user issue. 0.50
05/01/2024 Alfred Tan Support Production Ticket(ST) #10694: Express365 - SST settings . 0.50
02/01/2024 Alfred Tan Support Production Ticket(ST) #10680: Request - Proforma Invoice generate the Proforma Invoice 0.50
02/01/2024 Alfred Tan Support Production Ticket(ST) #10675: E365 - Create an account. create an account 0.50
02/01/2024 Muhammed Assyafiq Bin Ahmad Kamal Support Production Ticket(ST) #10515: Express365 pricing for 1 years - tradingshop.co@gmail.com calculate price 0.50
02/01/2024 Alfred Tan Support Production Ticket(ST) #10150: Cannot open Delivery Order check the issue on web 0.60
02/01/2024 Alfred Tan Support Production Ticket(ST) #10668: Download issue revert to user 0.20
29/12/2023 Alfred Tan Support Production Ticket(ST) #10668: Download issue testing on download with dummy account 0.20
29/12/2023 Alfred Tan Support Production Ticket(ST) #10667: Sales Order duplicate issue check and understand the user issue. 0.30
27/12/2023 Muhammed Assyafiq Bin Ahmad Kamal Support Production Ticket(ST) #10659: Edata - Request for Edata price list and standard price list Provide support to gather price information 0.15
21/12/2023 Alfred Tan Support Production Ticket(ST) #10636: Request - Temporary active the account feedback to customer 0.20
20/12/2023 Alfred Tan Support Production Ticket(ST) #10636: Request - Temporary active the account Escalate to Principal - Leong 0.20
12/12/2023 Alfred Tan Support Production Ticket(ST) #10595: The Printing Margin call with customer and check the issue 1.00
08/12/2023 Alfred Tan Support Production Ticket(ST) #10582: Inquiry - split account in FAV365 check with principal 1.00
01/12/2023 Alfred Tan Support Production Ticket(ST) #10543: Remove and add in company request user to fill in the form after we send to Leong for add in the company 0.50
01/12/2023 Alfred Tan Support Production Ticket(ST) #10541: balance sheet does not show the product side by side. check and understand the user issue. 0.50
01/12/2023 Muhammed Assyafiq Bin Ahmad Kamal Support Production Ticket(ST) #10524: Weng Chun Construction Trading - Inquiry on payment terms Had a call and guide user via call on configuration payment terms. Case closed 0.50
01/12/2023 Muhammed Assyafiq Bin Ahmad Kamal Support Production Ticket(ST) #10538: Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon? Simulate and try to understand use issue 0.20
24/11/2023 Alfred Tan Support Production Ticket(ST) #10496: The total assets and total Liabilities & Equity not equal escalate time 1.50
24/11/2023 Alfred Tan Support Production Ticket(ST) #10496: The total assets and total Liabilities & Equity not equal check and confirm the balance sheet have issue 0.20
23/11/2023 Muhammed Assyafiq Bin Ahmad Kamal Support Production Ticket(ST) #10438: KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry call and follow up with user 0.25
22/11/2023 Alfred Tan Support Production Ticket(ST) #10483: Sales Invoice cannot do Transfer. Third parties check 0.50
22/11/2023 Alfred Tan Support Production Ticket(ST) #10483: Sales Invoice cannot do Transfer. try on user issue. 0.20
(151-175/229) Per page: 25, 50, 100

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