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Hours:
148.32
Date
User
Activity
Issue
Comment
Hours
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10699
: Change request on document
check and understand the user issue.
1.00
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10698
: account not exist in system
check and understand the user issue.
0.50
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10695
: User Inquiry
check and understand the user issue.
0.50
05/01/2024
Alfred Tan
Support
Production Ticket(ST) #10694
: Express365 - SST settings
.
0.50
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10680
: Request - Proforma Invoice
generate the Proforma Invoice
0.50
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10675
: E365 - Create an account.
create an account
0.50
02/01/2024
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10515
: Express365 pricing for 1 years - tradingshop.co@gmail.com
calculate price
0.50
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10150
: Cannot open Delivery Order
check the issue on web
0.60
02/01/2024
Alfred Tan
Support
Production Ticket(ST) #10668
: Download issue
revert to user
0.20
29/12/2023
Alfred Tan
Support
Production Ticket(ST) #10668
: Download issue
testing on download with dummy account
0.20
29/12/2023
Alfred Tan
Support
Production Ticket(ST) #10667
: Sales Order duplicate issue
check and understand the user issue.
0.30
27/12/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10659
: Edata - Request for Edata price list and standard price list
Provide support to gather price information
0.15
21/12/2023
Alfred Tan
Support
Production Ticket(ST) #10636
: Request - Temporary active the account
feedback to customer
0.20
20/12/2023
Alfred Tan
Support
Production Ticket(ST) #10636
: Request - Temporary active the account
Escalate to Principal - Leong
0.20
12/12/2023
Alfred Tan
Support
Production Ticket(ST) #10595
: The Printing Margin
call with customer and check the issue
1.00
08/12/2023
Alfred Tan
Support
Production Ticket(ST) #10582
: Inquiry - split account in FAV365
check with principal
1.00
01/12/2023
Alfred Tan
Support
Production Ticket(ST) #10543
: Remove and add in company
request user to fill in the form after we send to Leong for add in the company
0.50
01/12/2023
Alfred Tan
Support
Production Ticket(ST) #10541
: balance sheet does not show the product side by side.
check and understand the user issue.
0.50
01/12/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10524
: Weng Chun Construction Trading - Inquiry on payment terms
Had a call and guide user via call on configuration payment terms. Case closed
0.50
01/12/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10538
: Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
Simulate and try to understand use issue
0.20
24/11/2023
Alfred Tan
Support
Production Ticket(ST) #10496
: The total assets and total Liabilities & Equity not equal
escalate time
1.50
24/11/2023
Alfred Tan
Support
Production Ticket(ST) #10496
: The total assets and total Liabilities & Equity not equal
check and confirm the balance sheet have issue
0.20
23/11/2023
Muhammed Assyafiq Bin Ahmad Kamal
Support
Production Ticket(ST) #10438
: KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
call and follow up with user
0.25
22/11/2023
Alfred Tan
Support
Production Ticket(ST) #10483
: Sales Invoice cannot do Transfer.
Third parties check
0.50
22/11/2023
Alfred Tan
Support
Production Ticket(ST) #10483
: Sales Invoice cannot do Transfer.
try on user issue.
0.20
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