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Hours:
148.32
Date
User
Activity
Issue
Comment
Hours
07/06/2024
Alfred Tan
Support
Production Ticket(ST) #11960
: Express365 - export all the transaction and master data
.
1.20
07/06/2024
Alfred Tan
Support
Production Ticket(ST) #11961
: Express365 - SST report no recent invoice
check and understand user enquiry
0.50
07/06/2024
Alfred Tan
Support
Production Ticket(ST) #11959
: Job Order - enquiry
check and understand user enquiry
2.00
04/06/2024
Alfred Tan
Support
Production Ticket(ST) #11913
: Express365 - Payment received cannot tick invoice
check and escalate to Principal
1.00
04/06/2024
Alfred Tan
Support
Production Ticket(ST) #11913
: Express365 - Payment received cannot tick invoice
check and understand user enquiry
0.50
29/05/2024
Alfred Tan
Support
Production Ticket(ST) #11873
: POS - enquiry the POS
understand the enquiry
0.50
29/05/2024
Alfred Tan
Support
Production Ticket(ST) #11867
: Express365 - Enquiry the SST-return
check and understand user enquiry
1.00
28/05/2024
Alfred Tan
Support
Production Ticket(ST) #11816
: Express365 - cannot delete the receive payment
check and understand user enquiry
0.50
28/05/2024
Alfred Tan
Support
Production Ticket(ST) #11816
: Express365 - cannot delete the receive payment
check and understand user enquiry
0.50
27/05/2024
Alfred Tan
Support
Production Ticket(ST) #11836
: Express365 - adjust the SSM number
.
1.00
24/05/2024
Alfred Tan
Support
Production Ticket(ST) #11713
: Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
call with user to understand the requirement
3.00
24/05/2024
Alfred Tan
Support
Production Ticket(ST) #11805
: Express365 - enquiry account status
check and understand user enquiry
2.00
24/05/2024
Alfred Tan
Support
Production Ticket(ST) #11803
: Express365 - SST report does not capture the 8 %
check with user and principal
4.00
24/05/2024
Alfred Tan
Support
Production Ticket(ST) #11802
: POS - Discount function disable
fix the configuration
3.00
24/05/2024
Alfred Tan
Support
Production Ticket(ST) #11800
: POS - enquiry the chart of account
check and understand user enquiry
0.50
24/05/2024
Alfred Tan
Support
Production Ticket(ST) #11799
: POS - enquiry the payment types
check and understand user enquiry
0.50
23/05/2024
Alfred Tan
Support
Production Ticket(ST) #11795
: Express365 - new product missing in stock received
check and understand user enquiry
2.00
23/05/2024
Alfred Tan
Support
Production Ticket(ST) #11794
: Express365 - Payment received cannot tick invoice
check and escalate to Principal
2.00
20/05/2024
Alfred Tan
Support
Production Ticket(ST) #11749
: Finance365 - udpate the company detail
check and understand user enquiry
1.00
17/05/2024
Alfred Tan
Support
Production Ticket(ST) #11735
: Express365 - request Chart of Account template
.
0.10
09/05/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #11668
: Express- 365- Hi, may I know how to active price level features ya ?
support
3.00
09/05/2024
Muhammed Azhar Mohamed Maideen
Support
Production Ticket(ST) #11635
: Express 365- kindly check at ur side... is their FAV 365 still active in using?
support
1.00
04/05/2024
Alfred Tan
Support
Production Ticket(ST) #11625
: Express365 - name of PDF filename
check and understand user enquiry
1.00
04/05/2024
Alfred Tan
Support
Production Ticket(ST) #11624
: Express365 - open new customer
check and understand user enquiry
1.00
04/05/2024
Alfred Tan
Support
Production Ticket(ST) #11594
: Express365 - adjust the invoice
fix issue
0.50
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