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Activity

From 29/05/2024 to 27/06/2024

26/06/2024

10:39 AM 1.00 hour (Production Ticket(ST) #12100 (Ticket Resolved): Express365 - Enquiry EPOD system)
check and understand user enquiry Alfred Tan
10:28 AM 2.00 hours (Production Ticket(ST) #12099 (Ticket Resolved): Express365 - enquiry E-invoice)
check and understand user enquiry Alfred Tan

20/06/2024

03:19 PM 0.50 hour (Production Ticket(ST) #12057 (Ticket Resolved): Express365 - Enquiry Customer Account)
. Alfred Tan
03:00 PM 2.00 hours (Production Ticket(ST) #12056 (Ticket Resolved): Express365 - Enquiry how to change the price)
. Alfred Tan
02:54 PM 1.00 hour (Production Ticket(ST) #12055 (Ticket Resolved): Express365 - foreign currency report)
. Alfred Tan

13/06/2024

12:37 PM 1.00 hour (Production Ticket(ST) #12013 (Ticket Resolved): POS - enquiry the settings)
. Alfred Tan

12/06/2024

06:43 PM 1.00 hour (Production Ticket(ST) #12001 (Ticket Resolved): Express365 - Enquiry on E365 API)
. Alfred Tan
12:23 PM 1.00 hour (Production Ticket(ST) #12005 (Ticket Resolved): Express365 - Enquiry how to insert rows)
. Alfred Tan

11/06/2024

05:29 PM 1.50 hour (Production Ticket(ST) #11962 (Ticket Resolved): Express365 - Balance sheet 2023 report not tallly)
. Alfred Tan

07/06/2024

08:10 PM 1.00 hour (Production Ticket(ST) #11964 (Ticket Resolved): Morning Ming Chuan, can you check E365 Server could be down?)
simulate and rca Muhammed Assyafiq Bin Ahmad Kamal
08:10 PM 1.00 hour (Production Ticket(ST) #11965 (Ticket Resolved): Logo Checking)
guiding and study Muhammed Assyafiq Bin Ahmad Kamal
08:08 PM 0.50 hour (Production Ticket(ST) #11968 (Ticket Resolved): @Assyafiq need you or your team to help to remind / check with Express and Finance whether they already register for above?)
Inquiry and answering Muhammed Assyafiq Bin Ahmad Kamal
08:05 PM 4.00 hours (Production Ticket(ST) #11967 (Ticket Resolved): There is no way we can allow different account user to access the company, this violate our security. Our system only allow user from the same account to access multiple company under same account.)
discussion and action Muhammed Assyafiq Bin Ahmad Kamal
08:03 PM 1.00 hour (Production Ticket(ST) #11966 (Ticket Resolved): @MCC chongmingchuan please advise on 8% SST on march - FAQS blasting)
Study and blast Muhammed Assyafiq Bin Ahmad Kamal
06:49 PM 1.20 hour (Production Ticket(ST) #11960 (Ticket Resolved): Express365 - export all the transaction and master data)
. Alfred Tan
06:03 PM 0.50 hour (Production Ticket(ST) #11961 (Ticket Resolved): Express365 - SST report no recent invoice)
check and understand user enquiry Alfred Tan
03:37 PM 2.00 hours (Production Ticket(ST) #11959 (Ticket Resolved): Job Order - enquiry)
check and understand user enquiry Alfred Tan

04/06/2024

03:11 PM 1.00 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
check and escalate to Principal Alfred Tan
10:09 AM 0.50 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
check and understand user enquiry Alfred Tan

29/05/2024

07:39 PM 0.50 hour (Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS)
understand the enquiry Alfred Tan
09:50 AM 1.00 hour (Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return)
check and understand user enquiry Alfred Tan
 

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