Activity
From 18/05/2024 to 16/06/2024
14/06/2024
- 12:18 PM Production Ticket(ST) #12013 (Ticket Resolved): POS - enquiry the settings
- 12:16 PM Production Ticket(ST) #12005 (Ticket Resolved): Express365 - Enquiry how to insert rows
- 12:16 PM Production Ticket(ST) #11962 (Ticket Resolved): Express365 - Balance sheet 2023 report not tallly
- 12:16 PM Production Ticket(ST) #11960 (Ticket Resolved): Express365 - export all the transaction and master data
- 12:16 PM Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS
- 12:10 PM Production Ticket(ST) #11959 (Ticket Resolved): Job Order - enquiry
- 12:07 PM Production Ticket(ST) #11959 (Pending Client Verification): Job Order - enquiry
- !66ba05c2-350a-4515-8c11-4373741d3f44.jpg!
1. we checked, If started using Job Order, then it can't be changed.
... - 12:09 PM Production Ticket(ST) #12001 (Escalated to 3rd Party): Express365 - Enquiry on E365 API
13/06/2024
- 12:37 PM Production Ticket(ST) #12013 (Pending Client Verification): POS - enquiry the settings
- 12:32 PM Production Ticket(ST) #12013 (Support In Progress): POS - enquiry the settings
- 12:32 PM Production Ticket(ST) #12013 (Ticket Resolved): POS - enquiry the settings
- !602d6a45-9439-4366-83ab-313e2000f39a.jpg!
i receive this error
how to sync data
cannot assign terminal
can you... - 11:32 AM Production Ticket(ST) #11959: Job Order - enquiry
- !c10c8b5c-a462-42dd-b4cf-4f0ac0156ac7.jpg!
@365 Principal Leong could the initial check box do the customization?
...
12/06/2024
- 06:43 PM Production Ticket(ST) #12001 (Support In Progress): Express365 - Enquiry on E365 API
- 12:28 PM Production Ticket(ST) #12005 (Pending Client Verification): Express365 - Enquiry how to insert rows
- !ce118f31-5523-4531-bbbc-0d63f0317606.jpg!
- 12:23 PM Production Ticket(ST) #12005 (Support In Progress): Express365 - Enquiry how to insert rows
- 12:23 PM Production Ticket(ST) #12005 (Ticket Resolved): Express365 - Enquiry how to insert rows
- !0714251a-6012-420c-9707-89537697d361.jpg!
sales invoices
how to insert column when I want to key in particular bet... - 11:13 AM Production Ticket(ST) #11959: Job Order - enquiry
- Morning @365 Principal Leong , how can we get this page in E365 job order?
!91e6281b-80d4-4fa2-b759-94bad6a03eba.jpg!
11/06/2024
- 05:56 PM Production Ticket(ST) #12001 (Ticket Resolved): Express365 - Enquiry on E365 API
- Message to be forwarded to EXPRESS365 IT person
Order customer binding issue
- express 365 API doesnt support
-... - 05:40 PM Production Ticket(ST) #11962 (Pending Client Verification): Express365 - Balance sheet 2023 report not tallly
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- 03:23 PM Production Ticket(ST) #11962 (Support In Progress): Express365 - Balance sheet 2023 report not tallly
07/06/2024
- 08:08 PM Production Ticket(ST) #11968 (Ticket Resolved): @Assyafiq need you or your team to help to remind / check with Express and Finance whether they already register for above?
- 08:07 PM Production Ticket(ST) #11968 (Support In Progress): @Assyafiq need you or your team to help to remind / check with Express and Finance whether they already register for above?
- 08:07 PM Production Ticket(ST) #11968 (Ticket Resolved): @Assyafiq need you or your team to help to remind / check with Express and Finance whether they already register for above?
- 08:05 PM Production Ticket(ST) #11967 (Ticket Resolved): There is no way we can allow different account user to access the company, this violate our security. Our system only allow user from the same account to access multiple company under same account.
- 08:04 PM Production Ticket(ST) #11967 (Support In Progress): There is no way we can allow different account user to access the company, this violate our security. Our system only allow user from the same account to access multiple company under same account.
- 08:04 PM Production Ticket(ST) #11967 (Ticket Resolved): There is no way we can allow different account user to access the company, this violate our security. Our system only allow user from the same account to access multiple company under same account.
- 08:02 PM Production Ticket(ST) #11966 (Ticket Resolved): @MCC chongmingchuan please advise on 8% SST on march - FAQS blasting
- 08:02 PM Production Ticket(ST) #11966 (Support In Progress): @MCC chongmingchuan please advise on 8% SST on march - FAQS blasting
- 08:01 PM Production Ticket(ST) #11966 (Ticket Resolved): @MCC chongmingchuan please advise on 8% SST on march - FAQS blasting
- 08:00 PM Production Ticket(ST) #11965 (Ticket Resolved): Logo Checking
- 07:59 PM Production Ticket(ST) #11965 (Support In Progress): Logo Checking
- 07:59 PM Production Ticket(ST) #11965 (Ticket Resolved): Logo Checking
- hi @MCC Alfred , there's only 1 logo space. if need 2 logo they have option to upload 1 image have 2 logo in it.
!Wh... - 07:58 PM Production Ticket(ST) #11964 (Ticket Resolved): Morning Ming Chuan, can you check E365 Server could be down?
- 07:57 PM Production Ticket(ST) #11964 (Support In Progress): Morning Ming Chuan, can you check E365 Server could be down?
- 07:57 PM Production Ticket(ST) #11964 (Ticket Resolved): Morning Ming Chuan, can you check E365 Server could be down?
- florencego3218@gmail.com
sinshengagro@gmail.com
Sin Sheng Agro
Can someone urgently check this with principle? Go... - 06:51 PM Production Ticket(ST) #11960: Express365 - export all the transaction and master data
- !Screenshot_8.png!
- 06:49 PM Production Ticket(ST) #11960 (Pending Client Verification): Express365 - export all the transaction and master data
- 03:39 PM Production Ticket(ST) #11960 (Support In Progress): Express365 - export all the transaction and master data
- 03:39 PM Production Ticket(ST) #11960 (Ticket Resolved): Express365 - export all the transaction and master data
- @Kamal Arif hi kamal ... Vegan Life Trading this user asking whether can renew for 1 month or 2 months only?
... - 06:12 PM Production Ticket(ST) #11962 (Ticket Resolved): Express365 - Balance sheet 2023 report not tallly
- Company: SOS Fastlane Emergency Solution SB
year 2022 closing value not tally
year jan 2023 - dec 2023 opening va... - 06:09 PM Production Ticket(ST) #11961 (Ticket Resolved): Express365 - SST report no recent invoice
- 06:09 PM Production Ticket(ST) #11961 (Pending Client Verification): Express365 - SST report no recent invoice
- 06:03 PM Production Ticket(ST) #11961 (Support In Progress): Express365 - SST report no recent invoice
- 03:43 PM Production Ticket(ST) #11961 (Ticket Resolved): Express365 - SST report no recent invoice
- +60 11-2680 0180
May know y I select service tax to customer invoice
But in SST report dint listing anything - 03:37 PM Production Ticket(ST) #11959 (Support In Progress): Job Order - enquiry
- !ce35413b-d6b9-4531-b76d-08b4e686d84b.jpg!
Hi @MCC chongmingchuan , currently have customer enquiry the E365 Job ... - 03:35 PM Production Ticket(ST) #11959 (Ticket Resolved): Job Order - enquiry
- do you have this JOB ORDER which is able to link with my express 365 ?
https://accounting.treezsoft.com/job/?type...
04/06/2024
- 04:39 PM Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- 04:20 PM Production Ticket(ST) #11913 (Pending Client Verification): Express365 - Payment received cannot tick invoice
- 03:11 PM Production Ticket(ST) #11913 (Escalated to 3rd Party): Express365 - Payment received cannot tick invoice
- !14280c29-1c39-49fb-8b9f-51b4b1403471.jpg!
- 10:09 AM Production Ticket(ST) #11913 (Support In Progress): Express365 - Payment received cannot tick invoice
- 10:08 AM Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- we cannot tick payment on the invoice
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Company: An stiching
29/05/2024
- 07:40 PM Production Ticket(ST) #11873 (Pending Client Verification): POS - enquiry the POS
- 07:39 PM Production Ticket(ST) #11873 (Support In Progress): POS - enquiry the POS
- 07:38 PM Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS
- company Hua Chian
For the POS, do you have the functions what i can set discount and promotion?
for the invento... - 12:16 PM Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return
- 09:59 AM Production Ticket(ST) #11867: Express365 - Enquiry the SST-return
- !8c0020d4-3963-4266-9dd9-37d6ea86ec41.jpg!
Sorry to disturb you again. I try to download the SST Return. But why the... - 09:57 AM Production Ticket(ST) #11867 (Pending Client Verification): Express365 - Enquiry the SST-return
- 09:50 AM Production Ticket(ST) #11867 (Support In Progress): Express365 - Enquiry the SST-return
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- 09:49 AM Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return
- company name: NRS PROCESS SYSTEMS SDN BHD
Our company are using the Express365 accounting software. Currently, our...
28/05/2024
- 06:24 PM Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number
- 05:27 PM Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment
- 05:27 PM Production Ticket(ST) #11816 (Pending Client Verification): Express365 - cannot delete the receive payment
- 05:25 PM Production Ticket(ST) #11816 (Support In Progress): Express365 - cannot delete the receive payment
- !1eb6ad1e-97ad-45c2-9f04-37a7fdebc5fc.jpg!
- 09:43 AM Production Ticket(ST) #11816: Express365 - cannot delete the receive payment
- The payment receipt is clear in Bank Reconciliation page.
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27/05/2024
- 06:29 PM Production Ticket(ST) #11836: Express365 - adjust the SSM number
- Hi Leong,
company 'Pro Office' request to update the SSM number under the footer, could you please assist us to do u... - 06:21 PM Production Ticket(ST) #11836 (Pending Client Verification): Express365 - adjust the SSM number
- 05:44 PM Production Ticket(ST) #11836 (Support In Progress): Express365 - adjust the SSM number
- 05:38 PM Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number
- !d1cf2abf-1656-4972-9cab-e570f2aa637f.jpg!
Hi sir, how to edit this company number in the sales invoice the correct ...
24/05/2024
- 07:02 PM Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment
- !78b10861-5527-4926-b60d-4e2da3beba61.jpg!
I want to delete 2 item, but i cant
!569bb665-ff97-413c-ad7b-0e4cbae73... - 04:22 PM Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- 04:22 PM Production Ticket(ST) #11713 (Pending Client Verification): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- !2abf8b47-853e-4383-a53f-cc027b7b1b6d.jpg!
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- 04:19 PM Production Ticket(ST) #11713 (Support In Progress): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- 12:12 PM Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status
- 11:55 AM Production Ticket(ST) #11805 (Pending Client Verification): Express365 - enquiry account status
- 11:52 AM Production Ticket(ST) #11805 (Support In Progress): Express365 - enquiry account status
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- 11:50 AM Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status
- Vegan Life Trading long time not using FAV365 cloud accounting since they didnt pay the subscription. they asking tha...
- 11:49 AM Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %
- 11:48 AM Production Ticket(ST) #11803 (Pending Client Verification): Express365 - SST report does not capture the 8 %
- 11:43 AM Production Ticket(ST) #11803: Express365 - SST report does not capture the 8 %
- Hi @365 Principal Leong , may you advise us, the customer created the own SST 8% and used this code to apply to trans...
- 11:38 AM Production Ticket(ST) #11803 (Support In Progress): Express365 - SST report does not capture the 8 %
- 11:34 AM Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %
- Hi Support, I am from Pro Office Solutions Sdn Bhd
This month I have to run SST for period of Mar & Apr 2024
Howeve... - 11:38 AM Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable
- 11:38 AM Production Ticket(ST) #11802 (Pending Client Verification): POS - Discount function disable
- 11:31 AM Production Ticket(ST) #11802 (Support In Progress): POS - Discount function disable
- Morning @365 Principal Leong , about the POS 's preferences setting for 'Discount Change'.
!285abbfd-2305-4250-b81c-... - 11:29 AM Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable
- Try tick on this “discount change” and save the setting, but it fail to save to setting
!36ed36bb-364c-4dd8-95aa-b74... - 11:28 AM Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account
- 11:27 AM Production Ticket(ST) #11800 (Pending Client Verification): POS - enquiry the chart of account
- 11:25 AM Production Ticket(ST) #11800 (Support In Progress): POS - enquiry the chart of account
- 10:57 AM Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account
- !6b58619f-9785-4f05-8639-acd00486f727.jpg!
Is this correct as expense /discount allowed ?
Morning,
would you... - 11:25 AM Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received
- 11:21 AM Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types
- 11:02 AM Production Ticket(ST) #11799 (Pending Client Verification): POS - enquiry the payment types
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- 10:55 AM Production Ticket(ST) #11799 (Support In Progress): POS - enquiry the payment types
- 10:55 AM Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types
- !cd07bf42-b4ee-4b4b-81f4-fe3f963e343e.jpg!
23/05/2024
- 10:53 PM Production Ticket(ST) #11795 (Pending Client Verification): Express365 - new product missing in stock received
- 10:52 PM Production Ticket(ST) #11795 (Support In Progress): Express365 - new product missing in stock received
- !dcab58e1-d116-4730-a770-77bc1f8edd3a.jpg!
@~Charlie we received an escalate from company 'evest marketing', cust... - 10:50 PM Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received
- Hi, can you help me check why I cannot find my stock item at stock received
!fc9dd4db-dada-49af-be2d-a52aa74c5c37.jp... - 10:51 PM Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- 10:49 PM Production Ticket(ST) #11794 (Pending Client Verification): Express365 - Payment received cannot tick invoice
- Hi @365 Principal Leong , may we know what error cause the invoice document in receive payment not allow to tick?
!1... - 10:39 PM Production Ticket(ST) #11794 (Support In Progress): Express365 - Payment received cannot tick invoice
- 10:39 PM Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- I want to ask about system 365
we cannot tick the payment on invoice
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20/05/2024
- 10:15 AM Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail
- 10:11 AM Production Ticket(ST) #11749 (Pending Client Verification): Finance365 - udpate the company detail
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- 10:09 AM Production Ticket(ST) #11749 (Support In Progress): Finance365 - udpate the company detail
- 10:08 AM Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail
- please delete company BONUS FORTUNA F&B SDN BHD and change to new company name BONUS FORTUNA SDN BHD
because company... - 09:49 AM Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store
- 09:43 AM Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename
- 09:34 AM Production Ticket(ST) #11625: Express365 - name of PDF filename
- Currently only sales invoice filename is followed by doc number
Hi Mr Chan, we have checked with developer on the ...
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