Activity
From 09/05/2024 to 07/06/2024
07/06/2024
- 08:10 PM 1.00 hour (Production Ticket(ST) #11964 (Ticket Resolved): Morning Ming Chuan, can you check E365 Server could be down?)
- simulate and rca
- 08:10 PM 1.00 hour (Production Ticket(ST) #11965 (Ticket Resolved): Logo Checking)
- guiding and study
- 08:08 PM 0.50 hour (Production Ticket(ST) #11968 (Ticket Resolved): @Assyafiq need you or your team to help to remind / check with Express and Finance whether they already register for above?)
- Inquiry and answering
- 08:05 PM 4.00 hours (Production Ticket(ST) #11967 (Ticket Resolved): There is no way we can allow different account user to access the company, this violate our security. Our system only allow user from the same account to access multiple company under same account.)
- discussion and action
- 08:03 PM 1.00 hour (Production Ticket(ST) #11966 (Ticket Resolved): @MCC chongmingchuan please advise on 8% SST on march - FAQS blasting)
- Study and blast
- 06:49 PM 1.20 hour (Production Ticket(ST) #11960 (Ticket Resolved): Express365 - export all the transaction and master data)
- .
- 06:03 PM 0.50 hour (Production Ticket(ST) #11961 (Ticket Resolved): Express365 - SST report no recent invoice)
- check and understand user enquiry
- 03:37 PM 2.00 hours (Production Ticket(ST) #11959 (Ticket Resolved): Job Order - enquiry)
- check and understand user enquiry
04/06/2024
- 03:11 PM 1.00 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
- check and escalate to Principal
- 10:09 AM 0.50 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
- check and understand user enquiry
29/05/2024
- 07:39 PM 0.50 hour (Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS)
- understand the enquiry
- 09:50 AM 1.00 hour (Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return)
- check and understand user enquiry
28/05/2024
- 05:25 PM 0.50 hour (Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment)
- check and understand user enquiry
- 09:43 AM 0.50 hour (Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment)
- check and understand user enquiry
27/05/2024
- 06:21 PM 1.00 hour (Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number)
- .
24/05/2024
- 04:19 PM 3.00 hours (Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.)
- call with user to understand the requirement
- 11:52 AM 2.00 hours (Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status)
- check and understand user enquiry
- 11:38 AM 4.00 hours (Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %)
- check with user and principal
- 11:31 AM 3.00 hours (Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable)
- fix the configuration
- 10:58 AM 0.50 hour (Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account)
- check and understand user enquiry
- 10:55 AM 0.50 hour (Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types)
- check and understand user enquiry
23/05/2024
- 10:52 PM 2.00 hours (Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received)
- check and understand user enquiry
- 10:39 PM 2.00 hours (Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
- check and escalate to Principal
20/05/2024
- 10:09 AM 1.00 hour (Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail)
- check and understand user enquiry
17/05/2024
09/05/2024
- 06:37 PM 3.00 hours (Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?)
- support
- 06:26 PM 1.00 hour (Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?)
- support
Also available in: Atom