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From 06/05/2024 to 04/06/2024

04/06/2024

03:11 PM 1.00 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
check and escalate to Principal Alfred Tan
10:09 AM 0.50 hour (Production Ticket(ST) #11913 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
check and understand user enquiry Alfred Tan

29/05/2024

07:39 PM 0.50 hour (Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS)
understand the enquiry Alfred Tan
09:50 AM 1.00 hour (Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return)
check and understand user enquiry Alfred Tan

28/05/2024

05:25 PM 0.50 hour (Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment)
check and understand user enquiry Alfred Tan
09:43 AM 0.50 hour (Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment)
check and understand user enquiry Alfred Tan

27/05/2024

06:21 PM 1.00 hour (Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number)
. Alfred Tan

24/05/2024

04:19 PM 3.00 hours (Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.)
call with user to understand the requirement Alfred Tan
11:52 AM 2.00 hours (Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status)
check and understand user enquiry Alfred Tan
11:38 AM 4.00 hours (Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %)
check with user and principal Alfred Tan
11:31 AM 3.00 hours (Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable)
fix the configuration Alfred Tan
10:58 AM 0.50 hour (Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account)
check and understand user enquiry Alfred Tan
10:55 AM 0.50 hour (Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types)
check and understand user enquiry Alfred Tan

23/05/2024

10:52 PM 2.00 hours (Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received)
check and understand user enquiry Alfred Tan
10:39 PM 2.00 hours (Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice)
check and escalate to Principal Alfred Tan

20/05/2024

10:09 AM 1.00 hour (Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail)
check and understand user enquiry Alfred Tan

17/05/2024

10:29 AM 0.10 hour (Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template)
. Alfred Tan

09/05/2024

06:37 PM 3.00 hours (Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?)
support Muhammed Azhar Mohamed Maideen
06:26 PM 1.00 hour (Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?)
support Muhammed Azhar Mohamed Maideen
 

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