Activity
From 03/05/2024 to 01/06/2024
29/05/2024
- 07:40 PM Production Ticket(ST) #11873 (Pending Client Verification): POS - enquiry the POS
- 07:39 PM Production Ticket(ST) #11873 (Support In Progress): POS - enquiry the POS
- 07:38 PM Production Ticket(ST) #11873 (Ticket Resolved): POS - enquiry the POS
- company Hua Chian
For the POS, do you have the functions what i can set discount and promotion?
for the invento... - 12:16 PM Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return
- 09:59 AM Production Ticket(ST) #11867: Express365 - Enquiry the SST-return
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Sorry to disturb you again. I try to download the SST Return. But why the... - 09:57 AM Production Ticket(ST) #11867 (Pending Client Verification): Express365 - Enquiry the SST-return
- 09:50 AM Production Ticket(ST) #11867 (Support In Progress): Express365 - Enquiry the SST-return
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- 09:49 AM Production Ticket(ST) #11867 (Ticket Resolved): Express365 - Enquiry the SST-return
- company name: NRS PROCESS SYSTEMS SDN BHD
Our company are using the Express365 accounting software. Currently, our...
28/05/2024
- 06:24 PM Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number
- 05:27 PM Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment
- 05:27 PM Production Ticket(ST) #11816 (Pending Client Verification): Express365 - cannot delete the receive payment
- 05:25 PM Production Ticket(ST) #11816 (Support In Progress): Express365 - cannot delete the receive payment
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- 09:43 AM Production Ticket(ST) #11816: Express365 - cannot delete the receive payment
- The payment receipt is clear in Bank Reconciliation page.
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27/05/2024
- 06:29 PM Production Ticket(ST) #11836: Express365 - adjust the SSM number
- Hi Leong,
company 'Pro Office' request to update the SSM number under the footer, could you please assist us to do u... - 06:21 PM Production Ticket(ST) #11836 (Pending Client Verification): Express365 - adjust the SSM number
- 05:44 PM Production Ticket(ST) #11836 (Support In Progress): Express365 - adjust the SSM number
- 05:38 PM Production Ticket(ST) #11836 (Ticket Resolved): Express365 - adjust the SSM number
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Hi sir, how to edit this company number in the sales invoice the correct ...
24/05/2024
- 07:02 PM Production Ticket(ST) #11816 (Ticket Resolved): Express365 - cannot delete the receive payment
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I want to delete 2 item, but i cant
!569bb665-ff97-413c-ad7b-0e4cbae73... - 04:22 PM Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- 04:22 PM Production Ticket(ST) #11713 (Pending Client Verification): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
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- 04:19 PM Production Ticket(ST) #11713 (Support In Progress): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- 12:12 PM Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status
- 11:55 AM Production Ticket(ST) #11805 (Pending Client Verification): Express365 - enquiry account status
- 11:52 AM Production Ticket(ST) #11805 (Support In Progress): Express365 - enquiry account status
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- 11:50 AM Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status
- Vegan Life Trading long time not using FAV365 cloud accounting since they didnt pay the subscription. they asking tha...
- 11:49 AM Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %
- 11:48 AM Production Ticket(ST) #11803 (Pending Client Verification): Express365 - SST report does not capture the 8 %
- 11:43 AM Production Ticket(ST) #11803: Express365 - SST report does not capture the 8 %
- Hi @365 Principal Leong , may you advise us, the customer created the own SST 8% and used this code to apply to trans...
- 11:38 AM Production Ticket(ST) #11803 (Support In Progress): Express365 - SST report does not capture the 8 %
- 11:34 AM Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %
- Hi Support, I am from Pro Office Solutions Sdn Bhd
This month I have to run SST for period of Mar & Apr 2024
Howeve... - 11:38 AM Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable
- 11:38 AM Production Ticket(ST) #11802 (Pending Client Verification): POS - Discount function disable
- 11:31 AM Production Ticket(ST) #11802 (Support In Progress): POS - Discount function disable
- Morning @365 Principal Leong , about the POS 's preferences setting for 'Discount Change'.
!285abbfd-2305-4250-b81c-... - 11:29 AM Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable
- Try tick on this “discount change” and save the setting, but it fail to save to setting
!36ed36bb-364c-4dd8-95aa-b74... - 11:28 AM Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account
- 11:27 AM Production Ticket(ST) #11800 (Pending Client Verification): POS - enquiry the chart of account
- 11:25 AM Production Ticket(ST) #11800 (Support In Progress): POS - enquiry the chart of account
- 10:57 AM Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account
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Is this correct as expense /discount allowed ?
Morning,
would you... - 11:25 AM Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received
- 11:21 AM Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types
- 11:02 AM Production Ticket(ST) #11799 (Pending Client Verification): POS - enquiry the payment types
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- 10:55 AM Production Ticket(ST) #11799 (Support In Progress): POS - enquiry the payment types
- 10:55 AM Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types
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23/05/2024
- 10:53 PM Production Ticket(ST) #11795 (Pending Client Verification): Express365 - new product missing in stock received
- 10:52 PM Production Ticket(ST) #11795 (Support In Progress): Express365 - new product missing in stock received
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@~Charlie we received an escalate from company 'evest marketing', cust... - 10:50 PM Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received
- Hi, can you help me check why I cannot find my stock item at stock received
!fc9dd4db-dada-49af-be2d-a52aa74c5c37.jp... - 10:51 PM Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- 10:49 PM Production Ticket(ST) #11794 (Pending Client Verification): Express365 - Payment received cannot tick invoice
- Hi @365 Principal Leong , may we know what error cause the invoice document in receive payment not allow to tick?
!1... - 10:39 PM Production Ticket(ST) #11794 (Support In Progress): Express365 - Payment received cannot tick invoice
- 10:39 PM Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice
- I want to ask about system 365
we cannot tick the payment on invoice
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20/05/2024
- 10:15 AM Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail
- 10:11 AM Production Ticket(ST) #11749 (Pending Client Verification): Finance365 - udpate the company detail
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- 10:09 AM Production Ticket(ST) #11749 (Support In Progress): Finance365 - udpate the company detail
- 10:08 AM Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail
- please delete company BONUS FORTUNA F&B SDN BHD and change to new company name BONUS FORTUNA SDN BHD
because company... - 09:49 AM Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store
- 09:43 AM Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename
- 09:34 AM Production Ticket(ST) #11625: Express365 - name of PDF filename
- Currently only sales invoice filename is followed by doc number
Hi Mr Chan, we have checked with developer on the ...
17/05/2024
- 10:57 AM Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template
- 10:29 AM Production Ticket(ST) #11735 (Pending Client Verification): Express365 - request Chart of Account template
- 10:27 AM Production Ticket(ST) #11735 (Support In Progress): Express365 - request Chart of Account template
- 10:26 AM Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template
- Where can I get the template to import?
Can I get the template by 10?
CHART of Accounts
As we would like to impo...
14/05/2024
- 05:20 PM Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check m...
- 11:09 AM Production Ticket(ST) #11703 (Ticket Resolved): Express365- Morning Problem unsolved
- As we checked with Leong , this has been modified and alreadysend customer on how to change the logo height
- 11:05 AM Production Ticket(ST) #11703 (Support In Progress): Express365- Morning Problem unsolved
- As I check with alfred, this is regarding the printing preference where the customer asked to adjust size of the logo...
- 10:27 AM Production Ticket(ST) #11703 (Ticket Resolved): Express365- Morning Problem unsolved
09/05/2024
- 06:37 PM Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?
- 06:34 PM Production Ticket(ST) #11668 (Support In Progress): Express- 365- Hi, may I know how to active price level features ya ?
- 06:27 PM Production Ticket(ST) #11668 (Assigned To): Express- 365- Hi, may I know how to active price level features ya ?
- 04:30 PM Production Ticket(ST) #11668: Express- 365- Hi, may I know how to active price level features ya ?
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Already confirm with Leong th... - 04:27 PM Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?
- 06:26 PM Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?
- 06:23 PM Production Ticket(ST) #11635 (Support In Progress): Express 365- kindly check at ur side... is their FAV 365 still active in using?
- 06:23 PM Production Ticket(ST) #11635 (Assigned To): Express 365- kindly check at ur side... is their FAV 365 still active in using?
08/05/2024
- 03:23 PM Production Ticket(ST) #11588 (Pending Client Verification): Express365 - Enquire on Integrate with Easy Store
- 03:22 PM Production Ticket(ST) #11625 (Pending Client Verification): Express365 - name of PDF filename
- 03:17 PM Production Ticket(ST) #11590 (Ticket Resolved): Express365 - Enquire on SST report function
- 03:16 PM Production Ticket(ST) #11590 (Pending Client Verification): Express365 - Enquire on SST report function
06/05/2024
- 02:42 PM Production Ticket(ST) #11635: Express 365- kindly check at ur side... is their FAV 365 still active in using?
- hi @~Ms.Sue , as we checked from our side, there is no activity has been been performed by end user recently since th...
- 02:27 PM Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?
04/05/2024
- 10:47 AM Production Ticket(ST) #11625: Express365 - name of PDF filename
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Morning Mr Chan, are you said this file name, right?
!bf10aa0e-50a9-40... - 10:46 AM Production Ticket(ST) #11625 (Support In Progress): Express365 - name of PDF filename
- we checked this is the title number cannot be same at everytime, this is system generate.
this sales invoice INV00... - 10:46 AM Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename
- also i found when PDF the file out the Title number is not in > See INV0015 have , Quotation , DO and other dont have...
- 10:41 AM Production Ticket(ST) #11624 (Ticket Resolved): Express365 - open new customer
- 10:38 AM Production Ticket(ST) #11624 (Pending Client Verification): Express365 - open new customer
- 10:35 AM Production Ticket(ST) #11624 (Support In Progress): Express365 - open new customer
- 10:34 AM Production Ticket(ST) #11624 (Ticket Resolved): Express365 - open new customer
- I wan to remove CTT Go Marketing Sdn Bhd
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- 10:12 AM Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice
- 10:11 AM Production Ticket(ST) #11594 (Pending Client Verification): Express365 - adjust the invoice
- 10:08 AM Production Ticket(ST) #11594 (Support In Progress): Express365 - adjust the invoice
- 10:08 AM Production Ticket(ST) #11593 (Ticket Resolved): Express365 - Enquiry on account transfer from package to package
- 10:07 AM Production Ticket(ST) #11593 (Pending Client Verification): Express365 - Enquiry on account transfer from package to package
- 10:02 AM Production Ticket(ST) #11588: Express365 - Enquire on Integrate with Easy Store
- Hi, to update the status,
after getting more information regarding the company 'Hua Chian Engineering' and also di...
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