FAV_365 » Express365

24/05/2024

04:19 PM 3.00 hours (Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.)

call with user to understand the requirement Alfred Tan

11:52 AM 2.00 hours (Production Ticket(ST) #11805 (Ticket Resolved): Express365 - enquiry account status)

check and understand user enquiry Alfred Tan

11:38 AM 4.00 hours (Production Ticket(ST) #11803 (Ticket Resolved): Express365 - SST report does not capture the 8 %)

check with user and principal Alfred Tan

11:31 AM 3.00 hours (Production Ticket(ST) #11802 (Ticket Resolved): POS - Discount function disable)

fix the configuration Alfred Tan

10:58 AM 0.50 hour (Production Ticket(ST) #11800 (Ticket Resolved): POS - enquiry the chart of account)

check and understand user enquiry Alfred Tan

10:55 AM 0.50 hour (Production Ticket(ST) #11799 (Ticket Resolved): POS - enquiry the payment types)

check and understand user enquiry Alfred Tan

23/05/2024

10:52 PM 2.00 hours (Production Ticket(ST) #11795 (Ticket Resolved): Express365 - new product missing in stock received)

check and understand user enquiry Alfred Tan

10:39 PM 2.00 hours (Production Ticket(ST) #11794 (Ticket Resolved): Express365 - Payment received cannot tick invoice)

check and escalate to Principal Alfred Tan

20/05/2024

10:09 AM 1.00 hour (Production Ticket(ST) #11749 (Ticket Resolved): Finance365 - udpate the company detail)

check and understand user enquiry Alfred Tan

17/05/2024

10:29 AM 0.10 hour (Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template)

. Alfred Tan

09/05/2024

06:37 PM 3.00 hours (Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?)

support Muhammed Azhar Mohamed Maideen

06:26 PM 1.00 hour (Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?)

support Muhammed Azhar Mohamed Maideen

04/05/2024

10:46 AM 1.00 hour (Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename)

check and understand user enquiry Alfred Tan

10:35 AM 1.00 hour (Production Ticket(ST) #11624 (Ticket Resolved): Express365 - open new customer)

check and understand user enquiry Alfred Tan

10:11 AM 0.50 hour (Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice)

fix issue Alfred Tan

10:08 AM 0.50 hour (Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice)

Escalate to Principal - Leong Alfred Tan

10:02 AM 1.00 hour (Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store)

support Alfred Tan

30/04/2024

12:59 PM 0.50 hour (Production Ticket(ST) #11592 (Ticket Resolved): Express365 - Enquiry on E-invoice progress)

check and understand user enquiry Alfred Tan

12:58 PM 0.50 hour (Production Ticket(ST) #11593 (Ticket Resolved): Express365 - Enquiry on account transfer from package to package)

get more details from user Alfred Tan

12:48 PM 0.60 hour (Production Ticket(ST) #11591 (Ticket Resolved): Express365 - cannot delete the receive payment)

simulate and check with leong Alfred Tan

12:45 PM 0.30 hour (Production Ticket(ST) #11590 (Ticket Resolved): Express365 - Enquire on SST report function)

clarify to user Alfred Tan

12:30 PM 0.50 hour (Production Ticket(ST) #11589 (Ticket Resolved): Express365 - POS account cannot login)

check with user and principal Alfred Tan

12:26 PM 1.00 hour (Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store)

check and understand user enquiry Alfred Tan