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From 20/04/2024 to 19/05/2024

17/05/2024

10:57 AM Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template
Alfred Tan
10:29 AM Production Ticket(ST) #11735 (Pending Client Verification): Express365 - request Chart of Account template
Alfred Tan
10:27 AM Production Ticket(ST) #11735 (Support In Progress): Express365 - request Chart of Account template
Alfred Tan
10:26 AM Production Ticket(ST) #11735 (Ticket Resolved): Express365 - request Chart of Account template
Where can I get the template to import?
Can I get the template by 10?
CHART of Accounts
As we would like to impo...
Alfred Tan

14/05/2024

05:20 PM Production Ticket(ST) #11713 (Ticket Resolved): Express365- ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check mungkin sebab ep fee. tapi bila dah kira, tolak amount ep fee tak dapat amount 118,331.60 tu.
ini saya generate utk sst tax. invoice fz1540 tu kenapa amount dia tak sama dgn dalam invoice ye? haritu saya check m... Muhammed Azhar Mohamed Maideen
11:09 AM Production Ticket(ST) #11703 (Ticket Resolved): Express365- Morning Problem unsolved
As we checked with Leong , this has been modified and alreadysend customer on how to change the logo height
Muhammed Azhar Mohamed Maideen
11:05 AM Production Ticket(ST) #11703 (Support In Progress): Express365- Morning Problem unsolved
As I check with alfred, this is regarding the printing preference where the customer asked to adjust size of the logo... Muhammed Azhar Mohamed Maideen
10:27 AM Production Ticket(ST) #11703 (Ticket Resolved): Express365- Morning Problem unsolved
Muhammed Azhar Mohamed Maideen

09/05/2024

06:37 PM Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?
Muhammed Azhar Mohamed Maideen
06:34 PM Production Ticket(ST) #11668 (Support In Progress): Express- 365- Hi, may I know how to active price level features ya ?
Muhammed Azhar Mohamed Maideen
06:27 PM Production Ticket(ST) #11668 (Assigned To): Express- 365- Hi, may I know how to active price level features ya ?
Muhammed Azhar Mohamed Maideen
04:30 PM Production Ticket(ST) #11668: Express- 365- Hi, may I know how to active price level features ya ?
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Already confirm with Leong th...
Muhammed Azhar Mohamed Maideen
04:27 PM Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?
Muhammed Azhar Mohamed Maideen
06:26 PM Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?
Muhammed Azhar Mohamed Maideen
06:23 PM Production Ticket(ST) #11635 (Support In Progress): Express 365- kindly check at ur side... is their FAV 365 still active in using?
Muhammed Azhar Mohamed Maideen
06:23 PM Production Ticket(ST) #11635 (Assigned To): Express 365- kindly check at ur side... is their FAV 365 still active in using?
Muhammed Azhar Mohamed Maideen

08/05/2024

03:23 PM Production Ticket(ST) #11588 (Pending Client Verification): Express365 - Enquire on Integrate with Easy Store
Alfred Tan
03:22 PM Production Ticket(ST) #11625 (Pending Client Verification): Express365 - name of PDF filename
Alfred Tan
03:17 PM Production Ticket(ST) #11590 (Ticket Resolved): Express365 - Enquire on SST report function
Alfred Tan
03:16 PM Production Ticket(ST) #11590 (Pending Client Verification): Express365 - Enquire on SST report function
Alfred Tan

06/05/2024

02:42 PM Production Ticket(ST) #11635: Express 365- kindly check at ur side... is their FAV 365 still active in using?
hi @~Ms.Sue , as we checked from our side, there is no activity has been been performed by end user recently since th... Muhammed Azhar Mohamed Maideen
02:27 PM Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?
Muhammed Azhar Mohamed Maideen

04/05/2024

10:47 AM Production Ticket(ST) #11625: Express365 - name of PDF filename
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Morning Mr Chan, are you said this file name, right?
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Alfred Tan
10:46 AM Production Ticket(ST) #11625 (Support In Progress): Express365 - name of PDF filename
we checked this is the title number cannot be same at everytime, this is system generate.
this sales invoice INV00...
Alfred Tan
10:46 AM Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename
also i found when PDF the file out the Title number is not in > See INV0015 have , Quotation , DO and other dont have... Alfred Tan
10:41 AM Production Ticket(ST) #11624 (Ticket Resolved): Express365 - open new customer
Alfred Tan
10:38 AM Production Ticket(ST) #11624 (Pending Client Verification): Express365 - open new customer
Alfred Tan
10:35 AM Production Ticket(ST) #11624 (Support In Progress): Express365 - open new customer
Alfred Tan
10:34 AM Production Ticket(ST) #11624 (Ticket Resolved): Express365 - open new customer
I wan to remove CTT Go Marketing Sdn Bhd
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Alfred Tan
10:12 AM Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice
Alfred Tan
10:11 AM Production Ticket(ST) #11594 (Pending Client Verification): Express365 - adjust the invoice
Alfred Tan
10:08 AM Production Ticket(ST) #11594 (Support In Progress): Express365 - adjust the invoice
Alfred Tan
10:08 AM Production Ticket(ST) #11593 (Ticket Resolved): Express365 - Enquiry on account transfer from package to package
Alfred Tan
10:07 AM Production Ticket(ST) #11593 (Pending Client Verification): Express365 - Enquiry on account transfer from package to package
Alfred Tan
10:02 AM Production Ticket(ST) #11588: Express365 - Enquire on Integrate with Easy Store
Hi, to update the status,
after getting more information regarding the company 'Hua Chian Engineering' and also di...
Alfred Tan

02/05/2024

07:14 PM Production Ticket(ST) #11496 (Ticket Resolved): Express365 - Enquiry add a new function
Alfred Tan

30/04/2024

05:55 PM Production Ticket(ST) #11590 (Support In Progress): Express365 - Enquire on SST report function
for now i based on list of payment received to work on the SST submission amount Alfred Tan
12:54 PM Production Ticket(ST) #11590 (Pending Client Verification): Express365 - Enquire on SST report function
Alfred Tan
12:45 PM Production Ticket(ST) #11590 (Support In Progress): Express365 - Enquire on SST report function
Alfred Tan
12:44 PM Production Ticket(ST) #11590 (Ticket Resolved): Express365 - Enquire on SST report function
Hi Morning. may i check with you, for express365, is there any report or function that can ease the SST submission wo... Alfred Tan
01:05 PM Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice
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it over the pages
see the last oages No 84
Alfred Tan
01:04 PM Production Ticket(ST) #11592 (Ticket Resolved): Express365 - Enquiry on E-invoice progress
Alfred Tan
01:03 PM Production Ticket(ST) #11592 (Pending Client Verification): Express365 - Enquiry on E-invoice progress
那我公司需要给顾客填什么 form? Alfred Tan
12:59 PM Production Ticket(ST) #11592 (Support In Progress): Express365 - Enquiry on E-invoice progress
Alfred Tan
12:56 PM Production Ticket(ST) #11592 (Ticket Resolved): Express365 - Enquiry on E-invoice progress
还有请问政府说的e-inv 是怎样的
Ok, 我公司是少过100million
那software 需要upgrade?
到时开单是跟现在一样?
Alfred Tan
12:59 PM Production Ticket(ST) #11593 (Support In Progress): Express365 - Enquiry on account transfer from package to package
Alfred Tan
12:58 PM Production Ticket(ST) #11593: Express365 - Enquiry on account transfer from package to package
what is the new package, do you currently apply?
you said about the remarks in package 3 is not same to package 1?
...
Alfred Tan
12:57 PM Production Ticket(ST) #11593 (Ticket Resolved): Express365 - Enquiry on account transfer from package to package
Hi E365 support, would like to enquire you one question ya.
Previously on Luxe Loft Concept we have added the rema...
Alfred Tan
12:54 PM Production Ticket(ST) #11591 (Ticket Resolved): Express365 - cannot delete the receive payment
Alfred Tan
12:52 PM Production Ticket(ST) #11591 (Pending Client Verification): Express365 - cannot delete the receive payment
Alfred Tan
12:48 PM Production Ticket(ST) #11591 (Support In Progress): Express365 - cannot delete the receive payment
Alfred Tan
12:47 PM Production Ticket(ST) #11591 (Ticket Resolved): Express365 - cannot delete the receive payment
请问要在那里delete bank in 的 transaction
我收debtor 的pyt, 已经key in 了,现在要delete
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...
Alfred Tan
12:35 PM Production Ticket(ST) #11589 (Ticket Resolved): Express365 - POS account cannot login
Alfred Tan
12:34 PM Production Ticket(ST) #11589 (Pending Client Verification): Express365 - POS account cannot login
Alfred Tan
12:30 PM Production Ticket(ST) #11589 (Support In Progress): Express365 - POS account cannot login
Alfred Tan
12:29 PM Production Ticket(ST) #11589 (Ticket Resolved): Express365 - POS account cannot login
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Morning
Can't login
Alfred Tan
12:27 PM Production Ticket(ST) #11588: Express365 - Enquire on Integrate with Easy Store
Hi Mr June, upon checking, currently express365 not doing any call to others API at the moment. Alfred Tan
12:26 PM Production Ticket(ST) #11588 (Support In Progress): Express365 - Enquire on Integrate with Easy Store
Alfred Tan
12:24 PM Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store
Company - Hua Chian Engineering
We sign out with EasyStore Software and would like to integrate EXPRESS 365 into t...
Alfred Tan

25/04/2024

04:08 PM Production Ticket(ST) #11461 (Ticket Resolved): Express365 - Inquiry on stock deduction
Alfred Tan

22/04/2024

10:25 AM Production Ticket(ST) #11515 (Ticket Resolved): Express365 - adjust the address
Alfred Tan
10:24 AM Production Ticket(ST) #11515 (Pending Client Verification): Express365 - adjust the address
Alfred Tan
10:16 AM Production Ticket(ST) #11515 (Support In Progress): Express365 - adjust the address
Alfred Tan
10:14 AM Production Ticket(ST) #11515 (Ticket Resolved): Express365 - adjust the address
Hi morning, I'm from shun lai plt, can you please correct the format for the address in the receipt (compact format),... Alfred Tan
 

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