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From 11/04/2024 to 10/05/2024

09/05/2024

06:37 PM 3.00 hours (Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?)
support Muhammed Azhar Mohamed Maideen
06:26 PM 1.00 hour (Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?)
support Muhammed Azhar Mohamed Maideen

04/05/2024

10:46 AM 1.00 hour (Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename)
check and understand user enquiry Alfred Tan
10:35 AM 1.00 hour (Production Ticket(ST) #11624 (Ticket Resolved): Express365 - open new customer)
check and understand user enquiry Alfred Tan
10:11 AM 0.50 hour (Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice)
fix issue Alfred Tan
10:08 AM 0.50 hour (Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice)
Escalate to Principal - Leong Alfred Tan
10:02 AM 1.00 hour (Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store)
support Alfred Tan

30/04/2024

12:59 PM 0.50 hour (Production Ticket(ST) #11592 (Ticket Resolved): Express365 - Enquiry on E-invoice progress)
check and understand user enquiry Alfred Tan
12:58 PM 0.50 hour (Production Ticket(ST) #11593 (Ticket Resolved): Express365 - Enquiry on account transfer from package to package)
get more details from user Alfred Tan
12:48 PM 0.60 hour (Production Ticket(ST) #11591 (Ticket Resolved): Express365 - cannot delete the receive payment)
simulate and check with leong Alfred Tan
12:45 PM 0.30 hour (Production Ticket(ST) #11590 (Ticket Resolved): Express365 - Enquire on SST report function)
clarify to user Alfred Tan
12:30 PM 0.50 hour (Production Ticket(ST) #11589 (Ticket Resolved): Express365 - POS account cannot login)
check with user and principal Alfred Tan
12:26 PM 1.00 hour (Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store)
check and understand user enquiry Alfred Tan

22/04/2024

10:16 AM 0.50 hour (Production Ticket(ST) #11515 (Ticket Resolved): Express365 - adjust the address)
check and escalate to Principal Alfred Tan

18/04/2024

06:31 PM 1.00 hour (Production Ticket(ST) #11496 (Ticket Resolved): Express365 - Enquiry add a new function)
check and understand user enquiry Alfred Tan

16/04/2024

12:51 PM 0.60 hour (Production Ticket(ST) #11461 (Ticket Resolved): Express365 - Inquiry on stock deduction)
check and understand the user issue. Alfred Tan
 

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