Activity
From 11/04/2024 to 10/05/2024
09/05/2024
- 06:37 PM 3.00 hours (Production Ticket(ST) #11668 (Ticket Resolved): Express- 365- Hi, may I know how to active price level features ya ?)
- support
- 06:26 PM 1.00 hour (Production Ticket(ST) #11635 (Ticket Resolved): Express 365- kindly check at ur side... is their FAV 365 still active in using?)
- support
04/05/2024
- 10:46 AM 1.00 hour (Production Ticket(ST) #11625 (Ticket Resolved): Express365 - name of PDF filename)
- check and understand user enquiry
- 10:35 AM 1.00 hour (Production Ticket(ST) #11624 (Ticket Resolved): Express365 - open new customer)
- check and understand user enquiry
- 10:11 AM 0.50 hour (Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice)
- fix issue
- 10:08 AM 0.50 hour (Production Ticket(ST) #11594 (Ticket Resolved): Express365 - adjust the invoice)
- Escalate to Principal - Leong
- 10:02 AM 1.00 hour (Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store)
- support
30/04/2024
- 12:59 PM 0.50 hour (Production Ticket(ST) #11592 (Ticket Resolved): Express365 - Enquiry on E-invoice progress)
- check and understand user enquiry
- 12:58 PM 0.50 hour (Production Ticket(ST) #11593 (Ticket Resolved): Express365 - Enquiry on account transfer from package to package)
- get more details from user
- 12:48 PM 0.60 hour (Production Ticket(ST) #11591 (Ticket Resolved): Express365 - cannot delete the receive payment)
- simulate and check with leong
- 12:45 PM 0.30 hour (Production Ticket(ST) #11590 (Ticket Resolved): Express365 - Enquire on SST report function)
- clarify to user
- 12:30 PM 0.50 hour (Production Ticket(ST) #11589 (Ticket Resolved): Express365 - POS account cannot login)
- check with user and principal
- 12:26 PM 1.00 hour (Production Ticket(ST) #11588 (Ticket Resolved): Express365 - Enquire on Integrate with Easy Store)
- check and understand user enquiry
22/04/2024
- 10:16 AM 0.50 hour (Production Ticket(ST) #11515 (Ticket Resolved): Express365 - adjust the address)
- check and escalate to Principal
18/04/2024
- 06:31 PM 1.00 hour (Production Ticket(ST) #11496 (Ticket Resolved): Express365 - Enquiry add a new function)
- check and understand user enquiry
16/04/2024
- 12:51 PM 0.60 hour (Production Ticket(ST) #11461 (Ticket Resolved): Express365 - Inquiry on stock deduction)
- check and understand the user issue.
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