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Activity

From 18/03/2024 to 16/04/2024

16/04/2024

12:51 PM 0.60 hour (Production Ticket(ST) #11461 (Ticket Resolved): Express365 - Inquiry on stock deduction)
check and understand the user issue. Alfred Tan

08/04/2024

10:10 AM 0.50 hour (Production Ticket(ST) #11398 (Ticket Resolved): Express365 - Supplier Invoice 's account code wrong)
check and understand the user requirement Alfred Tan
09:47 AM 1.00 hour (Production Ticket(ST) #11323 (Ticket Resolved): Inquiry on Change Request 's fees)
check and understand the user requirement Alfred Tan

03/04/2024

02:18 PM 1.50 hour (Production Ticket(ST) #11357 (Ticket Resolved): Express365 - adjustment in print document)
check and understand the user issue. Alfred Tan

02/04/2024

12:32 PM 1.00 hour (Production Ticket(ST) #11323 (Ticket Resolved): Inquiry on Change Request 's fees)
clarification with user Alfred Tan
10:26 AM 0.50 hour (Production Ticket(ST) #11345 (Ticket Resolved): Express365 - CR on printed document)
inform user this is required CR Alfred Tan

29/03/2024

11:41 AM 0.50 hour (Production Ticket(ST) #11324 (Ticket Resolved): Express365 - Cannot Open the DO module)
check and escalate to Principal Alfred Tan

22/03/2024

07:01 PM 0.50 hour (Production Ticket(ST) #11280 (Ticket Resolved): Express365 - cannot create supplier invoice)
check and understand the user issue. Alfred Tan
06:57 PM 0.70 hour (Production Ticket(ST) #11279 (Ticket Resolved): Express365 - POS system cannot create cash sales)
cheking and testing Alfred Tan

21/03/2024

02:48 PM 0.50 hour (Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code)
check and clarify to user Alfred Tan
09:12 AM 0.30 hour (Production Ticket(ST) #11258 (Ticket Resolved): Express365 - enquiry the system guide)
simple check the user guide Alfred Tan

20/03/2024

09:20 AM 1.00 hour (Production Ticket(ST) #11240 (Ticket Resolved): Execution - DO and INV font changed)
check, escalate, discuss with leong and user Alfred Tan

18/03/2024

06:16 PM 0.10 hour (Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete)
. Alfred Tan
06:12 PM 0.50 hour (Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete)
check and escalate to Principal Alfred Tan
05:57 PM 0.60 hour (Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email)
check with principal Alfred Tan
05:54 PM 1.00 hour (Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice)
check and understand the logic Alfred Tan
05:48 PM 0.50 hour (Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice)
check and escalate to Principal Alfred Tan
 

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