Activity
From 14/03/2024 to 12/04/2024
08/04/2024
- 10:10 AM 0.50 hour (Production Ticket(ST) #11398 (Ticket Resolved): Express365 - Supplier Invoice 's account code wrong)
- check and understand the user requirement
- 09:47 AM 1.00 hour (Production Ticket(ST) #11323 (Ticket Resolved): Inquiry on Change Request 's fees)
- check and understand the user requirement
03/04/2024
- 02:18 PM 1.50 hour (Production Ticket(ST) #11357 (Ticket Resolved): Express365 - adjustment in print document)
- check and understand the user issue.
02/04/2024
- 12:32 PM 1.00 hour (Production Ticket(ST) #11323 (Ticket Resolved): Inquiry on Change Request 's fees)
- clarification with user
- 10:26 AM 0.50 hour (Production Ticket(ST) #11345 (Ticket Resolved): Express365 - CR on printed document)
- inform user this is required CR
29/03/2024
- 11:41 AM 0.50 hour (Production Ticket(ST) #11324 (Ticket Resolved): Express365 - Cannot Open the DO module)
- check and escalate to Principal
22/03/2024
- 07:01 PM 0.50 hour (Production Ticket(ST) #11280 (Ticket Resolved): Express365 - cannot create supplier invoice)
- check and understand the user issue.
- 06:57 PM 0.70 hour (Production Ticket(ST) #11279 (Ticket Resolved): Express365 - POS system cannot create cash sales)
- cheking and testing
21/03/2024
- 02:48 PM 0.50 hour (Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code)
- check and clarify to user
- 09:12 AM 0.30 hour (Production Ticket(ST) #11258 (Ticket Resolved): Express365 - enquiry the system guide)
- simple check the user guide
20/03/2024
- 09:20 AM 1.00 hour (Production Ticket(ST) #11240 (Ticket Resolved): Execution - DO and INV font changed)
- check, escalate, discuss with leong and user
18/03/2024
- 06:16 PM 0.10 hour (Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete)
- .
- 06:12 PM 0.50 hour (Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete)
- check and escalate to Principal
- 05:57 PM 0.60 hour (Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email)
- check with principal
- 05:54 PM 1.00 hour (Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice)
- check and understand the logic
- 05:48 PM 0.50 hour (Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice)
- check and escalate to Principal
15/03/2024
- 12:55 PM 1.00 hour (Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code)
- check and understand the user issue.
- 11:58 AM 0.50 hour (Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile)
- check and understand the user issue.
14/03/2024
- 03:48 PM 0.50 hour (Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice)
- check and understand the user issue.
- 11:04 AM 1.00 hour (Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice)
- check and understand the user issue.
- 11:32 AM 0.20 hour (Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup)
- check and understand the user concern.
- 11:02 AM 0.50 hour (Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice)
- call with user and check
- 10:36 AM 0.50 hour (Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry)
- clarify with user
- 10:30 AM 0.50 hour (Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice)
- Escalate to Principal - Leong
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