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From 04/03/2024 to 02/04/2024

02/04/2024

12:32 PM Production Ticket(ST) #11323: Inquiry on Change Request 's fees
Hi MCC,
It is possible to customize just that the footer part would be a little packed after added in the QR.
Fee ...
Alfred Tan
10:27 AM Production Ticket(ST) #11345 (Pending Client Verification): Express365 - CR on printed document
Alfred Tan
10:26 AM Production Ticket(ST) #11345 (Support In Progress): Express365 - CR on printed document
Alfred Tan
10:25 AM Production Ticket(ST) #11345 (Ticket Resolved): Express365 - CR on printed document
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i am changing my payment terms description as we just change bank accou...
Alfred Tan

29/03/2024

06:44 PM Production Ticket(ST) #11324 (Ticket Resolved): Express365 - Cannot Open the DO module
Alfred Tan
06:44 PM Production Ticket(ST) #11324 (Pending Client Verification): Express365 - Cannot Open the DO module
Alfred Tan
12:11 PM Production Ticket(ST) #11324: Express365 - Cannot Open the DO module
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Alfred Tan
11:42 AM Production Ticket(ST) #11324 (Escalated to 3rd Party): Express365 - Cannot Open the DO module
Alfred Tan
11:41 AM Production Ticket(ST) #11324 (Support In Progress): Express365 - Cannot Open the DO module
Thanks for bringing it to our notice. We will get this checked and get back to you soon.
yesterday this page can w...
Alfred Tan
11:40 AM Production Ticket(ST) #11324 (Ticket Resolved): Express365 - Cannot Open the DO module
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Hello sir
Can you check for me
When i want open DO nothing happen
Alfred Tan
12:10 PM Production Ticket(ST) #11323 (Support In Progress): Inquiry on Change Request 's fees
Alfred Tan
11:30 AM Production Ticket(ST) #11323 (Ticket Resolved): Inquiry on Change Request 's fees
Hi Leong,
Could you please provide information on requested customize these five documents (Sales Quotation, Sales...
Alfred Tan

28/03/2024

07:23 PM Production Ticket(ST) #11279 (Ticket Resolved): Express365 - POS system cannot create cash sales
Alfred Tan
07:22 PM Production Ticket(ST) #11240 (Ticket Resolved): Execution - DO and INV font changed
Alfred Tan
07:22 PM Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete
Alfred Tan

22/03/2024

07:03 PM Production Ticket(ST) #11280 (Ticket Resolved): Express365 - cannot create supplier invoice
Alfred Tan
07:03 PM Production Ticket(ST) #11280 (Pending Client Verification): Express365 - cannot create supplier invoice
Alfred Tan
07:01 PM Production Ticket(ST) #11280 (Support In Progress): Express365 - cannot create supplier invoice
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Alfred Tan
07:01 PM Production Ticket(ST) #11280 (Ticket Resolved): Express365 - cannot create supplier invoice
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hi why got this error message prompt out??
Alfred Tan
06:58 PM Production Ticket(ST) #11279 (Pending Client Verification): Express365 - POS system cannot create cash sales
Alfred Tan
06:57 PM Production Ticket(ST) #11279 (Support In Progress): Express365 - POS system cannot create cash sales
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after save will display her...
Alfred Tan
06:55 PM Production Ticket(ST) #11279 (Ticket Resolved): Express365 - POS system cannot create cash sales
Hi Alfred can you assist Ms Susan
Im outside right now
Hi Kamal I don't know how to connect to pos system. When you...
Alfred Tan
06:45 PM Production Ticket(ST) #11274 (Ticket Resolved): Express365 - the company detail 's website can't appear in print document.
Alfred Tan
06:44 PM Production Ticket(ST) #11274 (Pending Client Verification): Express365 - the company detail 's website can't appear in print document.
Alfred Tan
10:03 AM Production Ticket(ST) #11274 (Escalated to 3rd Party): Express365 - the company detail 's website can't appear in print document.
Alfred Tan
10:01 AM Production Ticket(ST) #11274 (Support In Progress): Express365 - the company detail 's website can't appear in print document.
Alfred Tan
10:01 AM Production Ticket(ST) #11274 (Ticket Resolved): Express365 - the company detail 's website can't appear in print document.
!5b66d208-3bf8-44e9-9540-0a4f11314ff5.jpg!
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my website i put facebook l...
Alfred Tan

21/03/2024

05:50 PM Production Ticket(ST) #11258 (Ticket Resolved): Express365 - enquiry the system guide
Alfred Tan
05:49 PM Production Ticket(ST) #11258 (Escalated to 3rd Party): Express365 - enquiry the system guide
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Alfred Tan
09:12 AM Production Ticket(ST) #11258 (Support In Progress): Express365 - enquiry the system guide
Alfred Tan
09:11 AM Production Ticket(ST) #11258 (Ticket Resolved): Express365 - enquiry the system guide
I want to make enquiry regarding express365 add on feature
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i'm askin...
Alfred Tan
02:48 PM Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code
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Alfred Tan

20/03/2024

09:41 AM Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice
Alfred Tan
09:40 AM Production Ticket(ST) #11237 (Pending Client Verification): Express365 - CR on Sales Invoice and Supplier Invoice
Alfred Tan
09:38 AM Production Ticket(ST) #11240 (Pending Client Verification): Execution - DO and INV font changed
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Alfred Tan
09:20 AM Production Ticket(ST) #11240 (Support In Progress): Execution - DO and INV font changed
Alfred Tan
09:01 AM Production Ticket(ST) #10459 (Ticket Resolved): contact missing when DO and invoice printed
Muhammad Arif

18/03/2024

06:18 PM Production Ticket(ST) #11239 (Pending Client Verification): Express365 - Upload sales invoice cannot delete
Alfred Tan
06:16 PM Production Ticket(ST) #11239 (Escalated to 3rd Party): Express365 - Upload sales invoice cannot delete
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Alfred Tan
06:12 PM Production Ticket(ST) #11239 (Support In Progress): Express365 - Upload sales invoice cannot delete
Alfred Tan
06:09 PM Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete
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I have try upload this file. How to delete it
Alfred Tan
06:11 PM Production Ticket(ST) #11240 (Ticket Resolved): Execution - DO and INV font changed
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Hi, would like to ask, the address suddenly change font?
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Alfred Tan
06:04 PM Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email
Alfred Tan
06:03 PM Production Ticket(ST) #11238 (Pending Client Verification): Tiger - Enquiry company ID have support email
Alfred Tan
06:01 PM Production Ticket(ST) #11238 (Escalated to 3rd Party): Tiger - Enquiry company ID have support email
Alfred Tan
05:57 PM Production Ticket(ST) #11238 (Support In Progress): Tiger - Enquiry company ID have support email
Alfred Tan
05:56 PM Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email
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why your company have my ID
Alfred Tan
05:54 PM Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice
Alfred Tan
05:53 PM Production Ticket(ST) #11236 (Pending Client Verification): Express365 - adjust the invoice
Alfred Tan
05:52 PM Production Ticket(ST) #11236 (Escalated to 3rd Party): Express365 - adjust the invoice
Alfred Tan
05:48 PM Production Ticket(ST) #11236 (Support In Progress): Express365 - adjust the invoice
Alfred Tan
05:47 PM Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice
Customer LCA, MR chan
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found Invoice still bigger size in the company...
Alfred Tan
05:54 PM Production Ticket(ST) #11237 (Support In Progress): Express365 - CR on Sales Invoice and Supplier Invoice
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To confirm with you, this QR code have to display in here, or other pos...
Alfred Tan
05:51 PM Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice
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how to edit in the supplier invoice and Sales Invoice as like th...
Alfred Tan
02:05 PM Production Ticket(ST) #11159 (Ticket Resolved): Express365 - E-invoice enquiry
Alfred Tan

15/03/2024

02:11 PM Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup
Alfred Tan
12:56 PM Production Ticket(ST) #11217 (Pending Client Verification): Express365 - print document DO does not have stock code
Alfred Tan
12:55 PM Production Ticket(ST) #11217 (Support In Progress): Express365 - print document DO does not have stock code
Hi @365 Principal Leong ,
In current version, the DO printed document can add included the Stock code? is there any ...
Alfred Tan
11:01 AM Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code
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found that the stock code is not display out. We need the stock code di...
Alfred Tan
12:01 PM Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile
Alfred Tan
12:01 PM Production Ticket(ST) #11218 (Pending Client Verification): Express365 - setup issue on company profile
Alfred Tan
11:58 AM Production Ticket(ST) #11218 (Support In Progress): Express365 - setup issue on company profile
Alfred Tan
11:29 AM Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile
Hi I need help
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I nak tanya kenapa email I x muncul dekat atas tue ye sed...
Alfred Tan

14/03/2024

03:48 PM Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice
Alfred Tan
03:48 PM Production Ticket(ST) #11207: Express365 - enquiry to delete the Void invoice
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if not voided, then they can first un-apply the payment from the invoic...
Alfred Tan
11:06 AM Production Ticket(ST) #11207 (Escalated to 3rd Party): Express365 - enquiry to delete the Void invoice
Alfred Tan
11:04 AM Production Ticket(ST) #11207 (Support In Progress): Express365 - enquiry to delete the Void invoice
Alfred Tan
10:55 AM Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice
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*Invoice 1795*
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Alfred Tan
03:45 PM Production Ticket(ST) #11174 (Ticket Resolved): Express365 - Tax cannot do edit
Alfred Tan
11:36 AM Production Ticket(ST) #11209 (Pending Client Verification): Tiger - Request on SST 8% setup
Alfred Tan
11:32 AM Production Ticket(ST) #11209 (Support In Progress): Tiger - Request on SST 8% setup
Alfred Tan
11:27 AM Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup
+60173117887 - Chew. Would like to know how to set up the 8% sst. Can call to assist her?
G. H. LIEW ENGINEERING (19...
Alfred Tan
11:06 AM Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice
Alfred Tan
11:04 AM Production Ticket(ST) #11206 (Pending Client Verification): Express365 - enquiry to edit the invoice
Alfred Tan
11:02 AM Production Ticket(ST) #11206 (Support In Progress): Express365 - enquiry to edit the invoice
Alfred Tan
10:49 AM Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice
If i have submitted the sst, how do I edit the DO again?
If i need to amend something in the INV
1. user create...
Alfred Tan
10:38 AM Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
10:38 AM Production Ticket(ST) #11205 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
10:36 AM Production Ticket(ST) #11205 (Support In Progress): Express365 - SST inquiry
yes, All company need for this for next year.
---------------------------------------------
he e-invoice still in...
Alfred Tan
10:34 AM Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry
CLF Machinery request on willing to understand more on SST and E-invoice
Alfred Tan
10:38 AM Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice
Alfred Tan
10:32 AM Production Ticket(ST) #11204 (Pending Client Verification): Express365 - adjust the invoice
Alfred Tan
10:30 AM Production Ticket(ST) #11204 (Support In Progress): Express365 - adjust the invoice
Alfred Tan
10:30 AM Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice
!1b8fd3dd-6da3-4a39-b950-f4875dfafa55.jpg!
this font have adjust small then the company name
Alfred Tan

12/03/2024

11:30 AM Production Ticket(ST) #11195 (Ticket Resolved): Express365 - the web sercurity certificate is expired.
Alfred Tan
11:30 AM Production Ticket(ST) #11195 (Pending Client Verification): Express365 - the web sercurity certificate is expired.
Alfred Tan
11:28 AM Production Ticket(ST) #11195 (Support In Progress): Express365 - the web sercurity certificate is expired.
Alfred Tan
11:28 AM Production Ticket(ST) #11195 (Ticket Resolved): Express365 - the web sercurity certificate is expired.
hi my customer cannot login the website
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Alfred Tan

11/03/2024

12:11 PM Production Ticket(ST) #11174 (Escalated to 3rd Party): Express365 - Tax cannot do edit
Alfred Tan
12:10 PM Production Ticket(ST) #11174 (Support In Progress): Express365 - Tax cannot do edit
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Alfred Tan
12:10 PM Production Ticket(ST) #11174 (Ticket Resolved): Express365 - Tax cannot do edit
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hi, saya hamizah dari pkbf(tourism pahang). saya try create 8% sst deka...
Alfred Tan
10:23 AM Production Ticket(ST) #11156: Express365 - delete the void invoice
Hi @365 Principal Leong, user would like to delete this void invoice permanently in system. Refer from user would lik... Alfred Tan

08/03/2024

11:28 AM Production Ticket(ST) #11159 (Pending Client Verification): Express365 - E-invoice enquiry
Alfred Tan
11:28 AM Production Ticket(ST) #11159 (Support In Progress): Express365 - E-invoice enquiry
Alfred Tan
11:27 AM Production Ticket(ST) #11159 (Ticket Resolved): Express365 - E-invoice enquiry
hi Sir, basically we wanna know whether express365 is e-invoice ready? meaning we can raise our invoice through expre... Alfred Tan
11:26 AM Production Ticket(ST) #11156 (Ticket Resolved): Express365 - delete the void invoice
Alfred Tan
11:06 AM Production Ticket(ST) #11156 (Pending Client Verification): Express365 - delete the void invoice
Alfred Tan
11:03 AM Production Ticket(ST) #11156 (Support In Progress): Express365 - delete the void invoice
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Alfred Tan
10:52 AM Production Ticket(ST) #11156 (Ticket Resolved): Express365 - delete the void invoice
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i am planning to delete all entries in one of my company profile in ord...
Alfred Tan

06/03/2024

04:55 PM Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail
Alfred Tan
04:54 PM Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small
Alfred Tan
04:53 PM Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small
Alfred Tan
04:44 PM Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
04:41 PM Production Ticket(ST) #11091 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
 

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