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From 20/02/2024 to 20/03/2024

20/03/2024

09:41 AM Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice
Alfred Tan
09:40 AM Production Ticket(ST) #11237 (Pending Client Verification): Express365 - CR on Sales Invoice and Supplier Invoice
Alfred Tan
09:38 AM Production Ticket(ST) #11240 (Pending Client Verification): Execution - DO and INV font changed
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Alfred Tan
09:20 AM Production Ticket(ST) #11240 (Support In Progress): Execution - DO and INV font changed
Alfred Tan
09:01 AM Production Ticket(ST) #10459 (Ticket Resolved): contact missing when DO and invoice printed
Muhammad Arif

18/03/2024

06:18 PM Production Ticket(ST) #11239 (Pending Client Verification): Express365 - Upload sales invoice cannot delete
Alfred Tan
06:16 PM Production Ticket(ST) #11239 (Escalated to 3rd Party): Express365 - Upload sales invoice cannot delete
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Alfred Tan
06:12 PM Production Ticket(ST) #11239 (Support In Progress): Express365 - Upload sales invoice cannot delete
Alfred Tan
06:09 PM Production Ticket(ST) #11239 (Ticket Resolved): Express365 - Upload sales invoice cannot delete
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I have try upload this file. How to delete it
Alfred Tan
06:11 PM Production Ticket(ST) #11240 (Ticket Resolved): Execution - DO and INV font changed
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Hi, would like to ask, the address suddenly change font?
!1619f8a7-974...
Alfred Tan
06:04 PM Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email
Alfred Tan
06:03 PM Production Ticket(ST) #11238 (Pending Client Verification): Tiger - Enquiry company ID have support email
Alfred Tan
06:01 PM Production Ticket(ST) #11238 (Escalated to 3rd Party): Tiger - Enquiry company ID have support email
Alfred Tan
05:57 PM Production Ticket(ST) #11238 (Support In Progress): Tiger - Enquiry company ID have support email
Alfred Tan
05:56 PM Production Ticket(ST) #11238 (Ticket Resolved): Tiger - Enquiry company ID have support email
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why your company have my ID
Alfred Tan
05:54 PM Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice
Alfred Tan
05:53 PM Production Ticket(ST) #11236 (Pending Client Verification): Express365 - adjust the invoice
Alfred Tan
05:52 PM Production Ticket(ST) #11236 (Escalated to 3rd Party): Express365 - adjust the invoice
Alfred Tan
05:48 PM Production Ticket(ST) #11236 (Support In Progress): Express365 - adjust the invoice
Alfred Tan
05:47 PM Production Ticket(ST) #11236 (Ticket Resolved): Express365 - adjust the invoice
Customer LCA, MR chan
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found Invoice still bigger size in the company...
Alfred Tan
05:54 PM Production Ticket(ST) #11237 (Support In Progress): Express365 - CR on Sales Invoice and Supplier Invoice
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To confirm with you, this QR code have to display in here, or other pos...
Alfred Tan
05:51 PM Production Ticket(ST) #11237 (Ticket Resolved): Express365 - CR on Sales Invoice and Supplier Invoice
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how to edit in the supplier invoice and Sales Invoice as like th...
Alfred Tan
02:05 PM Production Ticket(ST) #11159 (Ticket Resolved): Express365 - E-invoice enquiry
Alfred Tan

15/03/2024

02:11 PM Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup
Alfred Tan
12:56 PM Production Ticket(ST) #11217 (Pending Client Verification): Express365 - print document DO does not have stock code
Alfred Tan
12:55 PM Production Ticket(ST) #11217 (Support In Progress): Express365 - print document DO does not have stock code
Hi @365 Principal Leong ,
In current version, the DO printed document can add included the Stock code? is there any ...
Alfred Tan
11:01 AM Production Ticket(ST) #11217 (Ticket Resolved): Express365 - print document DO does not have stock code
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found that the stock code is not display out. We need the stock code di...
Alfred Tan
12:01 PM Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile
Alfred Tan
12:01 PM Production Ticket(ST) #11218 (Pending Client Verification): Express365 - setup issue on company profile
Alfred Tan
11:58 AM Production Ticket(ST) #11218 (Support In Progress): Express365 - setup issue on company profile
Alfred Tan
11:29 AM Production Ticket(ST) #11218 (Ticket Resolved): Express365 - setup issue on company profile
Hi I need help
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I nak tanya kenapa email I x muncul dekat atas tue ye sed...
Alfred Tan

14/03/2024

03:48 PM Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice
Alfred Tan
03:48 PM Production Ticket(ST) #11207: Express365 - enquiry to delete the Void invoice
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if not voided, then they can first un-apply the payment from the invoic...
Alfred Tan
11:06 AM Production Ticket(ST) #11207 (Escalated to 3rd Party): Express365 - enquiry to delete the Void invoice
Alfred Tan
11:04 AM Production Ticket(ST) #11207 (Support In Progress): Express365 - enquiry to delete the Void invoice
Alfred Tan
10:55 AM Production Ticket(ST) #11207 (Ticket Resolved): Express365 - enquiry to delete the Void invoice
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*Invoice 1795*
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Alfred Tan
03:45 PM Production Ticket(ST) #11174 (Ticket Resolved): Express365 - Tax cannot do edit
Alfred Tan
11:36 AM Production Ticket(ST) #11209 (Pending Client Verification): Tiger - Request on SST 8% setup
Alfred Tan
11:32 AM Production Ticket(ST) #11209 (Support In Progress): Tiger - Request on SST 8% setup
Alfred Tan
11:27 AM Production Ticket(ST) #11209 (Ticket Resolved): Tiger - Request on SST 8% setup
+60173117887 - Chew. Would like to know how to set up the 8% sst. Can call to assist her?
G. H. LIEW ENGINEERING (19...
Alfred Tan
11:06 AM Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice
Alfred Tan
11:04 AM Production Ticket(ST) #11206 (Pending Client Verification): Express365 - enquiry to edit the invoice
Alfred Tan
11:02 AM Production Ticket(ST) #11206 (Support In Progress): Express365 - enquiry to edit the invoice
Alfred Tan
10:49 AM Production Ticket(ST) #11206 (Ticket Resolved): Express365 - enquiry to edit the invoice
If i have submitted the sst, how do I edit the DO again?
If i need to amend something in the INV
1. user create...
Alfred Tan
10:38 AM Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
10:38 AM Production Ticket(ST) #11205 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
10:36 AM Production Ticket(ST) #11205 (Support In Progress): Express365 - SST inquiry
yes, All company need for this for next year.
---------------------------------------------
he e-invoice still in...
Alfred Tan
10:34 AM Production Ticket(ST) #11205 (Ticket Resolved): Express365 - SST inquiry
CLF Machinery request on willing to understand more on SST and E-invoice
Alfred Tan
10:38 AM Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice
Alfred Tan
10:32 AM Production Ticket(ST) #11204 (Pending Client Verification): Express365 - adjust the invoice
Alfred Tan
10:30 AM Production Ticket(ST) #11204 (Support In Progress): Express365 - adjust the invoice
Alfred Tan
10:30 AM Production Ticket(ST) #11204 (Ticket Resolved): Express365 - adjust the invoice
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this font have adjust small then the company name
Alfred Tan

12/03/2024

11:30 AM Production Ticket(ST) #11195 (Ticket Resolved): Express365 - the web sercurity certificate is expired.
Alfred Tan
11:30 AM Production Ticket(ST) #11195 (Pending Client Verification): Express365 - the web sercurity certificate is expired.
Alfred Tan
11:28 AM Production Ticket(ST) #11195 (Support In Progress): Express365 - the web sercurity certificate is expired.
Alfred Tan
11:28 AM Production Ticket(ST) #11195 (Ticket Resolved): Express365 - the web sercurity certificate is expired.
hi my customer cannot login the website
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Alfred Tan

11/03/2024

12:11 PM Production Ticket(ST) #11174 (Escalated to 3rd Party): Express365 - Tax cannot do edit
Alfred Tan
12:10 PM Production Ticket(ST) #11174 (Support In Progress): Express365 - Tax cannot do edit
!f4dd3577-e538-4c75-b1c4-c09630f97fc4.jpg!
Alfred Tan
12:10 PM Production Ticket(ST) #11174 (Ticket Resolved): Express365 - Tax cannot do edit
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hi, saya hamizah dari pkbf(tourism pahang). saya try create 8% sst deka...
Alfred Tan
10:23 AM Production Ticket(ST) #11156: Express365 - delete the void invoice
Hi @365 Principal Leong, user would like to delete this void invoice permanently in system. Refer from user would lik... Alfred Tan

08/03/2024

11:28 AM Production Ticket(ST) #11159 (Pending Client Verification): Express365 - E-invoice enquiry
Alfred Tan
11:28 AM Production Ticket(ST) #11159 (Support In Progress): Express365 - E-invoice enquiry
Alfred Tan
11:27 AM Production Ticket(ST) #11159 (Ticket Resolved): Express365 - E-invoice enquiry
hi Sir, basically we wanna know whether express365 is e-invoice ready? meaning we can raise our invoice through expre... Alfred Tan
11:26 AM Production Ticket(ST) #11156 (Ticket Resolved): Express365 - delete the void invoice
Alfred Tan
11:06 AM Production Ticket(ST) #11156 (Pending Client Verification): Express365 - delete the void invoice
Alfred Tan
11:03 AM Production Ticket(ST) #11156 (Support In Progress): Express365 - delete the void invoice
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Alfred Tan
10:52 AM Production Ticket(ST) #11156 (Ticket Resolved): Express365 - delete the void invoice
!ed804403-ad6b-44c8-93a8-f31c556002cc.jpg!
i am planning to delete all entries in one of my company profile in ord...
Alfred Tan

06/03/2024

04:55 PM Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail
Alfred Tan
04:54 PM Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small
Alfred Tan
04:53 PM Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small
Alfred Tan
04:44 PM Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
04:41 PM Production Ticket(ST) #11091 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan

03/03/2024

07:06 PM Production Ticket(ST) #11099 (Pending Client Verification): insert new customer detail
Alfred Tan
07:02 PM Production Ticket(ST) #11099 (Support In Progress): insert new customer detail
Alfred Tan

01/03/2024

01:54 PM Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail
Please help to fill in the e365 google spreadsheet this new customer.
After that please inform leong, he'll create t...
Alfred Tan
12:26 PM Production Ticket(ST) #11085 (Pending Client Verification): Express365 - Customer statement 's font size small
Alfred Tan
12:18 PM Production Ticket(ST) #11085 (Support In Progress): Express365 - Customer statement 's font size small
Alfred Tan
10:07 AM Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small
Alfred Tan
12:06 PM Production Ticket(ST) #11092 (Escalated to 3rd Party): Express365 - Customer statement 's font size small
Alfred Tan
12:01 PM Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small
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我们只是要字体大一点,如果很多个 item 可以print full size of computer 纸
因为太多item, 如果是half ...
Alfred Tan
12:01 PM Production Ticket(ST) #11091 (Support In Progress): Express365 - SST inquiry
Alfred Tan
11:58 AM Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry
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Hello hai , sy yg call tadi dari PKBF nk tanya lah kenapa yang ni takde u...
Alfred Tan

27/02/2024

06:02 PM Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
05:58 PM Production Ticket(ST) #11064 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
05:56 PM Production Ticket(ST) #11064 (Support In Progress): Express365 - SST inquiry
Alfred Tan
05:54 PM Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry
*enquiry on finance365*
Hi, can you pls update regarding the 8% on our system?
Have you update the SST to 8% in the...
Alfred Tan
05:52 PM Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
05:51 PM Production Ticket(ST) #11063 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
05:47 PM Production Ticket(ST) #11063 (Support In Progress): Express365 - SST inquiry
Alfred Tan
05:44 PM Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry
From ldhing exhaust
petang
mahu tanya pasal system finance365
system kamu skrg comply ke nnti e invoice yg akan da...
Alfred Tan
12:42 PM Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.
Hi @365 Principal Leong ,
we have an escalation from customer 'Coolman'.
Tomorrow may you assist to check on the cu...
Alfred Tan
12:41 PM Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title
Alfred Tan
12:37 PM Production Ticket(ST) #11057 (Pending Client Verification): Express365 - Print the Title
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Afternoon @365 Principal Leong , May we know the 'multiple documents' a...
Alfred Tan
12:29 PM Production Ticket(ST) #11057 (Support In Progress): Express365 - Print the Title
Alfred Tan
12:25 PM Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title
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nk tny mcm mana nk buat ayat muncul sbb sy dh buat kat add more info tp x...
Alfred Tan
12:02 PM Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
Muhammed Assyafiq Bin Ahmad Kamal
09:26 AM Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan

26/02/2024

07:05 PM Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup
Alfred Tan
07:01 PM Production Ticket(ST) #11052 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
06:59 PM Production Ticket(ST) #11052 (Support In Progress): Express365 - SST inquiry
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Alfred Tan
06:58 PM Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry
Hi Fav365
can i know any updates to the system for the tax rate of 8% ?
Alfred Tan
06:57 PM Production Ticket(ST) #11050 (Pending Client Verification): Express365 - conversion rate in system.
Alfred Tan
06:55 PM Production Ticket(ST) #11050 (Support In Progress): Express365 - conversion rate in system.
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Alfred Tan
06:04 PM Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.
Hi Fav365
Exchange rate for USD is 4.2 but the total amount in RM is just 309..52
Is divide
By right is 1300 x 4.2
Alfred Tan

23/02/2024

02:26 PM Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function
Alfred Tan
02:25 PM Production Ticket(ST) #11039 (Pending Client Verification): Express365 - check the function
Alfred Tan
02:23 PM Production Ticket(ST) #11039 (Support In Progress): Express365 - check the function
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Alfred Tan
02:20 PM Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function
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this 2 function is for what purpose
Alfred Tan
02:23 PM Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document
Alfred Tan
02:22 PM Production Ticket(ST) #11038 (Pending Client Verification): Express365 - show the payments in sales invoice document
Alfred Tan
02:18 PM Production Ticket(ST) #11038 (Support In Progress): Express365 - show the payments in sales invoice document
Alfred Tan
02:17 PM Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document
User would like to show the payments in sales invoice document
如果我开的单收到pyt 了, 我的单可以show 那个pyt 在invoice 里面?
我要show...
Alfred Tan

20/02/2024

12:52 PM Production Ticket(ST) #10991 (Escalated to 3rd Party): Express365 - inquiry detail setup
Alfred Tan
12:51 PM Production Ticket(ST) #10991 (Support In Progress): Express365 - inquiry detail setup
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Alfred Tan
10:35 AM Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup
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After prepared by tu nak tambah verified by
Lepas tu dgn company profile...
Alfred Tan
10:18 AM Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March
Alfred Tan
09:53 AM Production Ticket(ST) #10990 (Pending Client Verification): Express365 - inquiry SST in March
Alfred Tan
09:32 AM Production Ticket(ST) #10990 (Support In Progress): Express365 - inquiry SST in March
FAQ: Updates on Service Sales Tax (SST) Rate for Billing and Subscriptions
Q: How will the change in the SST rate ...
Alfred Tan
09:30 AM Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March
hi morning sir
for service tax 8% , when can software take effective in system?
Alfred Tan
 

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