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From 04/02/2024 to 04/03/2024

03/03/2024

07:02 PM 0.20 hour (Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail)
add in the customer details Alfred Tan

01/03/2024

12:16 PM 0.50 hour (Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small)
check and understand the user issue. Alfred Tan
12:05 PM 1.00 hour (Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small)
check and understand the user issue. Alfred Tan
12:01 PM 0.50 hour (Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry)
check and understand the user issue. Alfred Tan

27/02/2024

05:55 PM 0.20 hour (Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry)
check and revert to user Alfred Tan
05:47 PM 0.20 hour (Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry)
check and revert to user Alfred Tan
12:42 PM 0.20 hour (Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.)
revert and explain to user Alfred Tan
12:29 PM 1.00 hour (Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title)
check and understand the user issue. Alfred Tan
12:02 PM 0.50 hour (Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%)
internal alignment Muhammed Assyafiq Bin Ahmad Kamal

26/02/2024

06:59 PM 0.50 hour (Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry)
check and follow up leong Alfred Tan
06:55 PM 0.50 hour (Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.)
check and understand the user issue. Alfred Tan

23/02/2024

02:23 PM 0.50 hour (Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function)
check and understand the user issue. Alfred Tan
02:18 PM 0.50 hour (Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document)
check and understand the user issue. Alfred Tan

20/02/2024

12:51 PM 1.00 hour (Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup)
check and escalate to Principal Alfred Tan
09:32 AM 0.50 hour (Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March)
checking Alfred Tan

19/02/2024

10:54 AM 0.20 hour (Production Ticket(ST) #10980 (Ticket Resolved): Express365 - SST inquiry)
check with Kamal Alfred Tan

14/02/2024

10:18 AM 0.50 hour (Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%)
attending inquiry Muhammed Assyafiq Bin Ahmad Kamal

08/02/2024

03:43 PM 0.50 hour (Production Ticket(ST) #10947 (Ticket Resolved): Express365 - Document not in coordinated)
escalate Alfred Tan
03:43 PM 1.00 hour (Production Ticket(ST) #10946 (Ticket Resolved): Express365 - cannot change the N/A)
check and understand the user issue. Alfred Tan

04/02/2024

03:14 PM 0.30 hour (Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item)
revert and explain to user Alfred Tan
03:10 PM 0.20 hour (Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item)
check and escalate to Principal Alfred Tan
 

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