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From 02/02/2024 to 02/03/2024

01/03/2024

01:54 PM Production Ticket(ST) #11099 (Ticket Resolved): insert new customer detail
Please help to fill in the e365 google spreadsheet this new customer.
After that please inform leong, he'll create t...
Alfred Tan
12:26 PM Production Ticket(ST) #11085 (Pending Client Verification): Express365 - Customer statement 's font size small
Alfred Tan
12:18 PM Production Ticket(ST) #11085 (Support In Progress): Express365 - Customer statement 's font size small
Alfred Tan
10:07 AM Production Ticket(ST) #11085 (Ticket Resolved): Express365 - Customer statement 's font size small
Alfred Tan
12:06 PM Production Ticket(ST) #11092 (Escalated to 3rd Party): Express365 - Customer statement 's font size small
Alfred Tan
12:01 PM Production Ticket(ST) #11092 (Ticket Resolved): Express365 - Customer statement 's font size small
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我们只是要字体大一点,如果很多个 item 可以print full size of computer 纸
因为太多item, 如果是half ...
Alfred Tan
12:01 PM Production Ticket(ST) #11091 (Support In Progress): Express365 - SST inquiry
Alfred Tan
11:58 AM Production Ticket(ST) #11091 (Ticket Resolved): Express365 - SST inquiry
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Hello hai , sy yg call tadi dari PKBF nk tanya lah kenapa yang ni takde u...
Alfred Tan

27/02/2024

06:02 PM Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
05:58 PM Production Ticket(ST) #11064 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
05:56 PM Production Ticket(ST) #11064 (Support In Progress): Express365 - SST inquiry
Alfred Tan
05:54 PM Production Ticket(ST) #11064 (Ticket Resolved): Express365 - SST inquiry
*enquiry on finance365*
Hi, can you pls update regarding the 8% on our system?
Have you update the SST to 8% in the...
Alfred Tan
05:52 PM Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
05:51 PM Production Ticket(ST) #11063 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
05:47 PM Production Ticket(ST) #11063 (Support In Progress): Express365 - SST inquiry
Alfred Tan
05:44 PM Production Ticket(ST) #11063 (Ticket Resolved): Express365 - SST inquiry
From ldhing exhaust
petang
mahu tanya pasal system finance365
system kamu skrg comply ke nnti e invoice yg akan da...
Alfred Tan
12:42 PM Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.
Hi @365 Principal Leong ,
we have an escalation from customer 'Coolman'.
Tomorrow may you assist to check on the cu...
Alfred Tan
12:41 PM Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title
Alfred Tan
12:37 PM Production Ticket(ST) #11057 (Pending Client Verification): Express365 - Print the Title
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Afternoon @365 Principal Leong , May we know the 'multiple documents' a...
Alfred Tan
12:29 PM Production Ticket(ST) #11057 (Support In Progress): Express365 - Print the Title
Alfred Tan
12:25 PM Production Ticket(ST) #11057 (Ticket Resolved): Express365 - Print the Title
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nk tny mcm mana nk buat ayat muncul sbb sy dh buat kat add more info tp x...
Alfred Tan
12:02 PM Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
Muhammed Assyafiq Bin Ahmad Kamal
09:26 AM Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan

26/02/2024

07:05 PM Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup
Alfred Tan
07:01 PM Production Ticket(ST) #11052 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
06:59 PM Production Ticket(ST) #11052 (Support In Progress): Express365 - SST inquiry
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Alfred Tan
06:58 PM Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry
Hi Fav365
can i know any updates to the system for the tax rate of 8% ?
Alfred Tan
06:57 PM Production Ticket(ST) #11050 (Pending Client Verification): Express365 - conversion rate in system.
Alfred Tan
06:55 PM Production Ticket(ST) #11050 (Support In Progress): Express365 - conversion rate in system.
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Alfred Tan
06:04 PM Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.
Hi Fav365
Exchange rate for USD is 4.2 but the total amount in RM is just 309..52
Is divide
By right is 1300 x 4.2
Alfred Tan

23/02/2024

02:26 PM Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function
Alfred Tan
02:25 PM Production Ticket(ST) #11039 (Pending Client Verification): Express365 - check the function
Alfred Tan
02:23 PM Production Ticket(ST) #11039 (Support In Progress): Express365 - check the function
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Alfred Tan
02:20 PM Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function
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this 2 function is for what purpose
Alfred Tan
02:23 PM Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document
Alfred Tan
02:22 PM Production Ticket(ST) #11038 (Pending Client Verification): Express365 - show the payments in sales invoice document
Alfred Tan
02:18 PM Production Ticket(ST) #11038 (Support In Progress): Express365 - show the payments in sales invoice document
Alfred Tan
02:17 PM Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document
User would like to show the payments in sales invoice document
如果我开的单收到pyt 了, 我的单可以show 那个pyt 在invoice 里面?
我要show...
Alfred Tan

20/02/2024

12:52 PM Production Ticket(ST) #10991 (Escalated to 3rd Party): Express365 - inquiry detail setup
Alfred Tan
12:51 PM Production Ticket(ST) #10991 (Support In Progress): Express365 - inquiry detail setup
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Alfred Tan
10:35 AM Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup
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After prepared by tu nak tambah verified by
Lepas tu dgn company profile...
Alfred Tan
10:18 AM Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March
Alfred Tan
09:53 AM Production Ticket(ST) #10990 (Pending Client Verification): Express365 - inquiry SST in March
Alfred Tan
09:32 AM Production Ticket(ST) #10990 (Support In Progress): Express365 - inquiry SST in March
FAQ: Updates on Service Sales Tax (SST) Rate for Billing and Subscriptions
Q: How will the change in the SST rate ...
Alfred Tan
09:30 AM Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March
hi morning sir
for service tax 8% , when can software take effective in system?
Alfred Tan

19/02/2024

11:08 AM Production Ticket(ST) #10893 (Ticket Resolved): express - Edit Logo Image
Alfred Tan
10:57 AM Production Ticket(ST) #10980 (Ticket Resolved): Express365 - SST inquiry
Alfred Tan
10:55 AM Production Ticket(ST) #10980 (Pending Client Verification): Express365 - SST inquiry
Alfred Tan
10:54 AM Production Ticket(ST) #10980 (Support In Progress): Express365 - SST inquiry
Alfred Tan

16/02/2024

06:16 PM Production Ticket(ST) #10980 (Ticket Resolved): Express365 - SST inquiry
Now fav 365 already bill 6% … so from March would be issue CN for 6% and then issue invoice for 8%?
Say your bill ...
Alfred Tan

14/02/2024

10:29 AM Production Ticket(ST) #10960 (Pending Client Verification): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
Muhammed Assyafiq Bin Ahmad Kamal
10:18 AM Production Ticket(ST) #10960 (Support In Progress): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
Hi Sir, we would like to feedback to you regarding your inquiry on system changes for government new SST. We had rece... Muhammed Assyafiq Bin Ahmad Kamal
10:13 AM Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%
Muhammed Assyafiq Bin Ahmad Kamal

08/02/2024

03:48 PM Production Ticket(ST) #10947 (Ticket Resolved): Express365 - Document not in coordinated
Alfred Tan
03:47 PM Production Ticket(ST) #10947 (Escalated to 3rd Party): Express365 - Document not in coordinated
Alfred Tan
03:43 PM Production Ticket(ST) #10947 (Support In Progress): Express365 - Document not in coordinated
Alfred Tan
10:02 AM Production Ticket(ST) #10947 (Ticket Resolved): Express365 - Document not in coordinated
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hi, why be like this?
please adjust
Alfred Tan
03:48 PM Production Ticket(ST) #10946 (Ticket Resolved): Express365 - cannot change the N/A
Alfred Tan
03:46 PM Production Ticket(ST) #10946 (Pending Client Verification): Express365 - cannot change the N/A
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Alfred Tan
03:43 PM Production Ticket(ST) #10946 (Support In Progress): Express365 - cannot change the N/A
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Alfred Tan
10:01 AM Production Ticket(ST) #10946 (Ticket Resolved): Express365 - cannot change the N/A
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I want to apply progress invoicing
But when I try to change the N/A ca...
Alfred Tan

05/02/2024

12:58 PM Production Ticket(ST) #10885 (Ticket Resolved): Express365 - Customer statement cannot print
Alfred Tan

04/02/2024

03:32 PM Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item
Alfred Tan
03:14 PM Production Ticket(ST) #10894 (Pending Client Verification): Express365 - sales report by item
Alfred Tan
03:10 PM Production Ticket(ST) #10894 (Support In Progress): Express365 - sales report by item
Alfred Tan

02/02/2024

07:01 PM Production Ticket(ST) #10901 (Ticket Resolved): Express365 - Amount cannot be 0
Alfred Tan
07:00 PM Production Ticket(ST) #10901 (Pending Client Verification): Express365 - Amount cannot be 0
Alfred Tan
06:58 PM Production Ticket(ST) #10901 (Support In Progress): Express365 - Amount cannot be 0
Alfred Tan
04:21 PM Production Ticket(ST) #10901 (Ticket Resolved): Express365 - Amount cannot be 0
Escalation from customer 'Huachian Engineering Sdn Bhd''
issue: this is 'Make Payment' module, customer would like t...
Alfred Tan
12:34 PM Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item
Customer: my health care
Issue: the 'P&L report' January amount have not tally with 'sales report by item'
Alfred Tan
12:22 PM Production Ticket(ST) #10893 (Pending Client Verification): express - Edit Logo Image
Alfred Tan
12:18 PM Production Ticket(ST) #10893 (Support In Progress): express - Edit Logo Image
Alfred Tan
12:08 PM Production Ticket(ST) #10893 (Ticket Resolved): express - Edit Logo Image
Dear Support,
For my letter head, I wish to add on one more logo in the header. Now have one in the Left side. But ...
Alfred Tan
09:46 AM Production Ticket(ST) #10884 (Ticket Resolved): Express365 - data not alignment in report
Alfred Tan
09:44 AM Production Ticket(ST) #10884: Express365 - data not alignment in report
user replied:
our working hour from 7am to 3pm
Alfred Tan
 

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