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From 28/01/2024 to 26/02/2024

26/02/2024

06:59 PM 0.50 hour (Production Ticket(ST) #11052 (Ticket Resolved): Express365 - SST inquiry)
check and follow up leong Alfred Tan
06:55 PM 0.50 hour (Production Ticket(ST) #11050 (Ticket Resolved): Express365 - conversion rate in system.)
check and understand the user issue. Alfred Tan

23/02/2024

02:23 PM 0.50 hour (Production Ticket(ST) #11039 (Ticket Resolved): Express365 - check the function)
check and understand the user issue. Alfred Tan
02:18 PM 0.50 hour (Production Ticket(ST) #11038 (Ticket Resolved): Express365 - show the payments in sales invoice document)
check and understand the user issue. Alfred Tan

20/02/2024

12:51 PM 1.00 hour (Production Ticket(ST) #10991 (Ticket Resolved): Express365 - inquiry detail setup)
check and escalate to Principal Alfred Tan
09:32 AM 0.50 hour (Production Ticket(ST) #10990 (Ticket Resolved): Express365 - inquiry SST in March)
checking Alfred Tan

19/02/2024

10:54 AM 0.20 hour (Production Ticket(ST) #10980 (Ticket Resolved): Express365 - SST inquiry)
check with Kamal Alfred Tan

14/02/2024

10:18 AM 0.50 hour (Production Ticket(ST) #10960 (Ticket Resolved): Adrian Tune Group - May we know if there is any changes on system and mcc billings starting 1st Mar 2024 for new SST 8%)
attending inquiry Muhammed Assyafiq Bin Ahmad Kamal

08/02/2024

03:43 PM 0.50 hour (Production Ticket(ST) #10947 (Ticket Resolved): Express365 - Document not in coordinated)
escalate Alfred Tan
03:43 PM 1.00 hour (Production Ticket(ST) #10946 (Ticket Resolved): Express365 - cannot change the N/A)
check and understand the user issue. Alfred Tan

04/02/2024

03:14 PM 0.30 hour (Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item)
revert and explain to user Alfred Tan
03:10 PM 0.20 hour (Production Ticket(ST) #10894 (Ticket Resolved): Express365 - sales report by item)
check and escalate to Principal Alfred Tan

02/02/2024

06:58 PM 0.20 hour (Production Ticket(ST) #10901 (Ticket Resolved): Express365 - Amount cannot be 0)
call with user to understand the requirement Alfred Tan
12:18 PM 0.20 hour (Production Ticket(ST) #10893 (Ticket Resolved): express - Edit Logo Image)
check and reply user Alfred Tan
09:46 AM 0.30 hour (Production Ticket(ST) #10885 (Ticket Resolved): Express365 - Customer statement cannot print)
check with user and principal Alfred Tan
09:44 AM 0.10 hour (Production Ticket(ST) #10884 (Ticket Resolved): Express365 - data not alignment in report)
check with user Alfred Tan

01/02/2024

12:47 PM 0.50 hour (Production Ticket(ST) #10885 (Ticket Resolved): Express365 - Customer statement cannot print)
check and escalate to Principal Alfred Tan
12:31 PM 0.50 hour (Production Ticket(ST) #10884 (Ticket Resolved): Express365 - data not alignment in report)
check Alfred Tan

30/01/2024

10:05 AM 0.50 hour (Production Ticket(ST) #10872 (Ticket Resolved): Express365 - list of customer cannot print)
checking Alfred Tan

29/01/2024

11:40 AM 0.50 hour (Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation)
patch the ungroup product Alfred Tan
10:34 AM 1.00 hour (Production Ticket(ST) #10865 (Ticket Resolved): Express365 - Error message Sales Quotation)
check and understand the user issue. Alfred Tan
 

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