FAV_365 » Express365

22/01/2024

03:40 PM 0.20 hour (Production Ticket(ST) #10806 (Ticket Resolved): DO format is difference)

check again after leong fixed Alfred Tan

02:24 PM 0.50 hour (Production Ticket(ST) #10806 (Ticket Resolved): DO format is difference)

check and understand the user issue. Alfred Tan

02:58 PM 0.20 hour (Production Ticket(ST) #10805 (Ticket Resolved): Document printing issue)

check and verified Alfred Tan

02:19 PM 1.00 hour (Production Ticket(ST) #10805 (Ticket Resolved): Document printing issue)

check and understand the user issue. Alfred Tan

02:10 PM 0.50 hour (Production Ticket(ST) #10804 (Ticket Resolved): E365 - Server down after maintenence)

explain to user Alfred Tan

09:24 AM 0.20 hour (Production Ticket(ST) #10795 (Ticket Resolved): E365 - Server down after maintenence)

suggest user to use another link Alfred Tan

19/01/2024

05:26 PM 0.30 hour (Production Ticket(ST) #10794 (Ticket Resolved): Inquiry on broacher for Express 365)

. Alfred Tan

05:03 PM 0.20 hour (Production Ticket(ST) #10794 (Ticket Resolved): Inquiry on broacher for Express 365)

Escalate to sales team - Kamal Alfred Tan

15/01/2024

03:04 PM 1.00 hour (Production Ticket(ST) #10760 (Ticket Resolved): Request create 2 new trial account)

understnad user requirement and create the user acount Alfred Tan

11/01/2024

06:28 PM 1.00 hour (Production Ticket(ST) #10699 (Ticket Resolved): Change request on document)

.. Alfred Tan

12:00 PM 0.50 hour (Production Ticket(ST) #10728 (Ticket Resolved): Customer Setup issue)

assign the customer to this user as admin privileges. Alfred Tan

11:59 AM 1.00 hour (Production Ticket(ST) #10726 (Ticket Resolved): payment detail included SST)

check and stimula user issue Alfred Tan

10/01/2024

04:03 PM 0.50 hour (Production Ticket(ST) #10727 (Ticket Resolved): Error in email Template)

check the user does not have the access right to do edit Alfred Tan

05/01/2024

02:50 PM 1.00 hour (Production Ticket(ST) #10699 (Ticket Resolved): Change request on document)

check and understand the user issue. Alfred Tan

02:44 PM 0.50 hour (Production Ticket(ST) #10698 (Ticket Resolved): account not exist in system)

check and understand the user issue. Alfred Tan

12:20 PM 0.50 hour (Production Ticket(ST) #10695 (Ticket Resolved): User Inquiry)

check and understand the user issue. Alfred Tan

11:11 AM 0.50 hour (Production Ticket(ST) #10694 (Ticket Resolved): Express365 - SST settings)

. Alfred Tan

02/01/2024

06:07 PM 0.50 hour (Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice)

generate the Proforma Invoice Alfred Tan

12:31 PM 0.50 hour (Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.)

create an account Alfred Tan

12:09 PM 0.50 hour (Production Ticket(ST) #10515 (Ticket Resolved): Express365 pricing for 1 years - tradingshop.co@gmail.com)

calculate price Muhammed Assyafiq Bin Ahmad Kamal

12:04 PM 0.60 hour (Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order)

check the issue on web Alfred Tan

10:50 AM 0.20 hour (Production Ticket(ST) #10668 (Ticket Resolved): Download issue)

revert to user Alfred Tan

29/12/2023

04:51 PM 0.20 hour (Production Ticket(ST) #10668 (Ticket Resolved): Download issue)

testing on download with dummy account Alfred Tan

10:30 AM 0.30 hour (Production Ticket(ST) #10667 (Ticket Resolved): Sales Order duplicate issue)

check and understand the user issue. Alfred Tan

27/12/2023

02:22 PM 0.15 hour (Production Ticket(ST) #10659 (Ticket Resolved): Edata - Request for Edata price list and standard price list)

Provide support to gather price information Muhammed Assyafiq Bin Ahmad Kamal