Activity
From 17/12/2023 to 15/01/2024
15/01/2024
- 03:06 PM Production Ticket(ST) #10760 (Pending Client Verification): Request create 2 new trial account
- 03:04 PM Production Ticket(ST) #10760 (Support In Progress): Request create 2 new trial account
- 03:03 PM Production Ticket(ST) #10760 (Ticket Resolved): Request create 2 new trial account
- Hi,
Kindly register 1 trial account for our customer, Kenep Resources (Asia) Sdn Bhd.
Kindly register 1 trial a...
11/01/2024
- 06:28 PM Production Ticket(ST) #10699 (Ticket Resolved): Change request on document
- Hi Leong ,
We received a request on change request in a printed receipt, user would like to add the remark in the ... - 12:05 PM Production Ticket(ST) #10728 (Ticket Resolved): Customer Setup issue
- 12:01 PM Production Ticket(ST) #10728 (Pending Client Verification): Customer Setup issue
- 12:00 PM Production Ticket(ST) #10728 (Support In Progress): Customer Setup issue
- 12:05 PM Production Ticket(ST) #10726 (Pending Client Verification): payment detail included SST
- 11:59 AM Production Ticket(ST) #10726 (Support In Progress): payment detail included SST
10/01/2024
- 05:36 PM Production Ticket(ST) #10728 (Ticket Resolved): Customer Setup issue
- !7c5522ae-0a31-438c-9376-67aa9faf0102.jpg!
User unable to change control account to Sales in customer setup
Setting... - 04:06 PM Production Ticket(ST) #10727 (Pending Client Verification): Error in email Template
- !8204eecd-2286-4624-9b21-0f63486d0b79.jpg!
- 04:03 PM Production Ticket(ST) #10727 (Support In Progress): Error in email Template
- 03:34 PM Production Ticket(ST) #10727 (Ticket Resolved): Error in email Template
- !fe7276f3-1a5a-4227-87da-2da6c74a640b.jpg!
Dear [customer_name],
Please find attached Sales Invoice for [amount... - 03:31 PM Production Ticket(ST) #10726 (Ticket Resolved): payment detail included SST
- h2. Muhibbin Group Sdn Bhd
I nk tny utk sst, utk full inv kami ada caj sst. To bila received paymnt, ada processin...
09/01/2024
05/01/2024
- 02:54 PM Production Ticket(ST) #10699 (Escalated to 3rd Party): Change request on document
- 02:50 PM Production Ticket(ST) #10699 (Support In Progress): Change request on document
- 02:50 PM Production Ticket(ST) #10699 (Ticket Resolved): Change request on document
- Hi E365 support, may I know if we can add remark at the bottom instead of description
!5a8f9235-82fc-4181-8344-dd317... - 02:48 PM Production Ticket(ST) #10698 (Ticket Resolved): account not exist in system
- 02:48 PM Production Ticket(ST) #10698 (Pending Client Verification): account not exist in system
- 02:44 PM Production Ticket(ST) #10698 (Support In Progress): account not exist in system
- 02:43 PM Production Ticket(ST) #10698 (Ticket Resolved): account not exist in system
- Hi, may I know can we access to the Vania Interior Furnishings accounting?
as it currently doesnt appear in my system - 02:40 PM Production Ticket(ST) #10694 (Ticket Resolved): Express365 - SST settings
- 12:16 PM Production Ticket(ST) #10694: Express365 - SST settings
- !23a2d37c-6d4d-446d-85a9-3320d5307449.jpg!
- 11:13 AM Production Ticket(ST) #10694 (Pending Client Verification): Express365 - SST settings
- 11:11 AM Production Ticket(ST) #10694 (Support In Progress): Express365 - SST settings
- 11:10 AM Production Ticket(ST) #10694 (Ticket Resolved): Express365 - SST settings
- Good morning, please advise, when will your system will update the new SST rate of 8%? or we can do our own setting, ...
- 12:20 PM Production Ticket(ST) #10695 (Support In Progress): User Inquiry
- 12:19 PM Production Ticket(ST) #10695 (Ticket Resolved): User Inquiry
- Hi E365 support, may I know if we can add remark at the bottom instead of description.
!e89640c1-9528-4a79-97d8-93d9...
02/01/2024
- 06:09 PM Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice
- 06:09 PM Production Ticket(ST) #10680 (Pending Client Verification): Request - Proforma Invoice
- 06:07 PM Production Ticket(ST) #10680 (Support In Progress): Request - Proforma Invoice
- 06:06 PM Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice
- Hello Sirs, please provide me with renewal of subscription fee for Pro Office Solutions can?
- 12:36 PM Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.
- 12:33 PM Production Ticket(ST) #10675 (Pending Client Verification): E365 - Create an account.
- 12:31 PM Production Ticket(ST) #10675 (Support In Progress): E365 - Create an account.
- create an account
- 11:59 AM Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.
- Hi, express 365 support, last time I have updated the LTL Dental Sdn Bhd company profile to Luxe Loft Concept Sdn Bhd...
- 12:04 PM Production Ticket(ST) #10150: Cannot open Delivery Order
- check the issue on web
- 10:51 AM Production Ticket(ST) #10668 (Ticket Resolved): Download issue
- 10:50 AM Production Ticket(ST) #10668 (Pending Client Verification): Download issue
- @~Charlie
May you check the user ' An Stitching Sdn Bhd ' is this account have performance issue on download PDF/EX...
29/12/2023
- 04:52 PM Production Ticket(ST) #10668 (Escalated to 3rd Party): Download issue
- 04:51 PM Production Ticket(ST) #10668 (Support In Progress): Download issue
- 04:50 PM Production Ticket(ST) #10668 (Ticket Resolved): Download issue
- !d06c9bc8-b4ef-49a7-88d2-c7f2af715657.jpg!
Hi, i nak tanya why i cannot download or general the excel ya?
!3be5... - 10:32 AM Production Ticket(ST) #10667 (Ticket Resolved): Sales Order duplicate issue
- !freesnippingtool.com_capture_20231229103256.png!
- 10:30 AM Production Ticket(ST) #10667 (Support In Progress): Sales Order duplicate issue
- 10:05 AM Production Ticket(ST) #10667 (Ticket Resolved): Sales Order duplicate issue
- Customer: Panel House
!583bd62b-d8f7-4234-8e02-75fa439f71b3.jpg!
i cant issue the bill number for SO24010007
!ef...
27/12/2023
- 02:22 PM Production Ticket(ST) #10659 (Ticket Resolved): Edata - Request for Edata price list and standard price list
- 02:17 PM Production Ticket(ST) #10659 (Support In Progress): Edata - Request for Edata price list and standard price list
- 02:03 PM Production Ticket(ST) #10659 (Ticket Resolved): Edata - Request for Edata price list and standard price list
22/12/2023
21/12/2023
- 03:57 PM Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account
- 03:57 PM Production Ticket(ST) #10636: Request - Temporary active the account
- feedback to customer
20/12/2023
- 05:54 PM Production Ticket(ST) #10636 (Escalated to 3rd Party): Request - Temporary active the account
- 02:27 PM Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account
- Hi Leong,
We have an escalation ticket from customer would like to download back old data from Express 365. Can we...
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