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From 05/12/2023 to 03/01/2024

02/01/2024

06:09 PM Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice
Alfred Tan
06:09 PM Production Ticket(ST) #10680 (Pending Client Verification): Request - Proforma Invoice
Alfred Tan
06:07 PM Production Ticket(ST) #10680 (Support In Progress): Request - Proforma Invoice
Alfred Tan
06:06 PM Production Ticket(ST) #10680 (Ticket Resolved): Request - Proforma Invoice
Hello Sirs, please provide me with renewal of subscription fee for Pro Office Solutions can? Alfred Tan
12:36 PM Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.
Alfred Tan
12:33 PM Production Ticket(ST) #10675 (Pending Client Verification): E365 - Create an account.
Alfred Tan
12:31 PM Production Ticket(ST) #10675 (Support In Progress): E365 - Create an account.
create an account Alfred Tan
11:59 AM Production Ticket(ST) #10675 (Ticket Resolved): E365 - Create an account.
Hi, express 365 support, last time I have updated the LTL Dental Sdn Bhd company profile to Luxe Loft Concept Sdn Bhd... Alfred Tan
12:04 PM Production Ticket(ST) #10150: Cannot open Delivery Order
check the issue on web Alfred Tan
10:51 AM Production Ticket(ST) #10668 (Ticket Resolved): Download issue
Alfred Tan
10:50 AM Production Ticket(ST) #10668 (Pending Client Verification): Download issue
@~Charlie
May you check the user ' An Stitching Sdn Bhd ' is this account have performance issue on download PDF/EX...
Alfred Tan

29/12/2023

04:52 PM Production Ticket(ST) #10668 (Escalated to 3rd Party): Download issue
Alfred Tan
04:51 PM Production Ticket(ST) #10668 (Support In Progress): Download issue
Alfred Tan
04:50 PM Production Ticket(ST) #10668 (Ticket Resolved): Download issue
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Hi, i nak tanya why i cannot download or general the excel ya?
!3be5...
Alfred Tan
10:32 AM Production Ticket(ST) #10667 (Ticket Resolved): Sales Order duplicate issue
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Alfred Tan
10:30 AM Production Ticket(ST) #10667 (Support In Progress): Sales Order duplicate issue
Alfred Tan
10:05 AM Production Ticket(ST) #10667 (Ticket Resolved): Sales Order duplicate issue
Customer: Panel House
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i cant issue the bill number for SO24010007
!ef...
Alfred Tan

27/12/2023

02:22 PM Production Ticket(ST) #10659 (Ticket Resolved): Edata - Request for Edata price list and standard price list
Muhammed Assyafiq Bin Ahmad Kamal
02:17 PM Production Ticket(ST) #10659 (Support In Progress): Edata - Request for Edata price list and standard price list
Muhammed Assyafiq Bin Ahmad Kamal
02:03 PM Production Ticket(ST) #10659 (Ticket Resolved): Edata - Request for Edata price list and standard price list
Muhammed Assyafiq Bin Ahmad Kamal

22/12/2023

03:59 PM Production Ticket(ST) #10515 (Ticket Resolved): Express365 pricing for 1 years - tradingshop.co@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal

21/12/2023

03:57 PM Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account
Alfred Tan
03:57 PM Production Ticket(ST) #10636: Request - Temporary active the account
feedback to customer Alfred Tan

20/12/2023

05:54 PM Production Ticket(ST) #10636 (Escalated to 3rd Party): Request - Temporary active the account
Alfred Tan
02:27 PM Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account
Hi Leong,
We have an escalation ticket from customer would like to download back old data from Express 365. Can we...
Alfred Tan

12/12/2023

02:42 PM Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin
Alfred Tan
02:31 PM Production Ticket(ST) #10595 (Pending Client Verification): The Printing Margin
Alfred Tan
02:30 PM Production Ticket(ST) #10595 (Support In Progress): The Printing Margin
call with customer and check the issue Alfred Tan
02:29 PM Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin
Hi Leong,
We have an escalation ticket from customer below

natural stone Sdn Bhd
bricomp jaya marble
granite...
Alfred Tan
02:27 PM Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365
1 entity with 2 concurrent users we can slot in and charge RM1,144.8/Year (SST Inc)
1 entity with 5 concurrent users...
Alfred Tan

08/12/2023

04:21 PM Production Ticket(ST) #10582 (Pending Client Verification): Inquiry - split account in FAV365
Alfred Tan
04:19 PM Production Ticket(ST) #10582 (Support In Progress): Inquiry - split account in FAV365
check with principal Alfred Tan
04:15 PM Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365
Hi Teo, would like to check if possible i want to spit fews entities to another account?
my current account got 10 e...
Alfred Tan

07/12/2023

08:43 AM Production Ticket(ST) #10538 (Ticket Resolved): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
Muhammed Assyafiq Bin Ahmad Kamal

06/12/2023

08:16 AM Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company
Alfred Tan
08:16 AM Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.
Alfred Tan
 

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