Activity
From 22/11/2023 to 21/12/2023
21/12/2023
- 03:57 PM Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account
- 03:57 PM Production Ticket(ST) #10636: Request - Temporary active the account
- feedback to customer
20/12/2023
- 05:54 PM Production Ticket(ST) #10636 (Escalated to 3rd Party): Request - Temporary active the account
- 02:27 PM Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account
- Hi Leong,
We have an escalation ticket from customer would like to download back old data from Express 365. Can we...
12/12/2023
- 02:42 PM Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin
- 02:31 PM Production Ticket(ST) #10595 (Pending Client Verification): The Printing Margin
- 02:30 PM Production Ticket(ST) #10595 (Support In Progress): The Printing Margin
- call with customer and check the issue
- 02:29 PM Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin
- Hi Leong,
We have an escalation ticket from customer below
natural stone Sdn Bhd
bricomp jaya marble
granite... - 02:27 PM Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365
- 1 entity with 2 concurrent users we can slot in and charge RM1,144.8/Year (SST Inc)
1 entity with 5 concurrent users...
08/12/2023
- 04:21 PM Production Ticket(ST) #10582 (Pending Client Verification): Inquiry - split account in FAV365
- 04:19 PM Production Ticket(ST) #10582 (Support In Progress): Inquiry - split account in FAV365
- check with principal
- 04:15 PM Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365
- Hi Teo, would like to check if possible i want to spit fews entities to another account?
my current account got 10 e...
07/12/2023
06/12/2023
- 08:16 AM Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company
- 08:16 AM Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.
01/12/2023
- 05:27 PM Production Ticket(ST) #10543 (Pending Client Verification): Remove and add in company
- 05:26 PM Production Ticket(ST) #10543: Remove and add in company
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request user to fill in the form after we send to Leong for add in the co... - 05:25 PM Production Ticket(ST) #10543 (Support In Progress): Remove and add in company
- 05:24 PM Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company
- Hi express365. Can i remove this company & change to a new account (Vania Interior Furnishings Sdn Bhd)?
!d44b7bab-4... - 05:21 PM Production Ticket(ST) #10541 (Pending Client Verification): balance sheet does not show the product side by side.
- 05:20 PM Production Ticket(ST) #10541 (Support In Progress): balance sheet does not show the product side by side.
- !32b44133-2d47-43f0-b2e5-bdbe9b94cad2.jpg!
You may try check in chart of account. maybe the asset you have not add... - 05:19 PM Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.
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kat bal sheet , knapa comp dan furniture tu ada amaun kat situ , tp aset ... - 11:12 AM Production Ticket(ST) #10524 (Ticket Resolved): Weng Chun Construction Trading - Inquiry on payment terms
- Had a call and guide user via call on configuration payment terms. Case closed
- 10:58 AM Production Ticket(ST) #10524 (Support In Progress): Weng Chun Construction Trading - Inquiry on payment terms
- 11:08 AM Production Ticket(ST) #10538 (Pending Client Feedback): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
- May we know, you are looking for the tick box from which page ? is it the 'List of Bank Reconcilation' or from inside...
- 11:07 AM Production Ticket(ST) #10538 (Support In Progress): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
- 11:00 AM Production Ticket(ST) #10538 (Ticket Resolved): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
28/11/2023
27/11/2023
- 11:22 AM Production Ticket(ST) #10515 (Pending Client Verification): Express365 pricing for 1 years - tradingshop.co@gmail.com
- 11:03 AM Production Ticket(ST) #10515 (Support In Progress): Express365 pricing for 1 years - tradingshop.co@gmail.com
- 11:00 AM Production Ticket(ST) #10515 (Ticket Resolved): Express365 pricing for 1 years - tradingshop.co@gmail.com
- From: Trading Shop <tradingshop.co@gmail.com>
Date: Friday, 24 November 2023 at 3:42 PM
To: support@express365.com....
24/11/2023
- 03:59 PM Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal
- 03:58 PM Production Ticket(ST) #10496: The total assets and total Liabilities & Equity not equal
- Hi MCC,
The balance brought forward was 31 Mar 2023, thus when generate financial report, the "From Date" shall sele... - 01:54 PM Production Ticket(ST) #10496 (Escalated to 3rd Party): The total assets and total Liabilities & Equity not equal
- 01:53 PM Production Ticket(ST) #10496 (Support In Progress): The total assets and total Liabilities & Equity not equal
- check and confirm the balance sheet have issue
- 01:52 PM Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal
- The total assets and total Liabilities & Equity not equal
customer NEXBIL SDN BHD
23/11/2023
- 09:55 AM Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO
- 09:55 AM Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.
- 09:46 AM Production Ticket(ST) #10438 (Ticket Resolved): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
- [5:14 pm, 15/11/2023] Fav 365 Support By Mcc: Hi Ms Wendy Liew, we are from Fav365 support.
[5:14 pm, 15/11/2023] Fa...
22/11/2023
- 05:53 PM Production Ticket(ST) #10483 (Pending Client Verification): Sales Invoice cannot do Transfer.
- Third parties check
- 05:52 PM Production Ticket(ST) #10483 (Support In Progress): Sales Invoice cannot do Transfer.
- try on user issue.
- 05:51 PM Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.
- Now DO can’t transfer to Invoice
company coolman - 12:36 PM Production Ticket(ST) #10474 (Escalated to 3rd Party): Unable to transfer sales order to DO
- 12:34 PM Production Ticket(ST) #10474 (Support In Progress): Unable to transfer sales order to DO
- User create SO, the details already have 1 completed transfer with same product. And repeat to create the SO again wi...
- 10:06 AM Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO
- Morning
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Unable to transfer s... - 09:58 AM Production Ticket(ST) #10472 (Ticket Resolved): update company details
- 09:58 AM Production Ticket(ST) #10472 (Pending Client Verification): update company details
- 09:57 AM Production Ticket(ST) #10472 (Support In Progress): update company details
- Have you tried login to LTL Dental Sdn Bhd and update the company profile name?
!94f7a818-bd8c-47ae-9223-cd0ba4cd0... - 09:56 AM Production Ticket(ST) #10472 (Ticket Resolved): update company details
- Hi 365 team, we would like to change the company name for LTL Dental Sdn Bhd to Luxe Loft Concept Sdn Bhd, could you ...
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