Activity
From 21/11/2023 to 20/12/2023
20/12/2023
- 05:54 PM 0.20 hour (Production Ticket(ST) #10636 (Ticket Resolved): Request - Temporary active the account)
- Escalate to Principal - Leong
12/12/2023
- 02:30 PM 1.00 hour (Production Ticket(ST) #10595 (Ticket Resolved): The Printing Margin)
- call with customer and check the issue
08/12/2023
- 04:19 PM 1.00 hour (Production Ticket(ST) #10582 (Ticket Resolved): Inquiry - split account in FAV365)
- check with principal
01/12/2023
- 05:26 PM 0.50 hour (Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company)
- request user to fill in the form after we send to Leong for add in the company
- 05:20 PM 0.50 hour (Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.)
- check and understand the user issue.
- 11:12 AM 0.50 hour (Production Ticket(ST) #10524 (Ticket Resolved): Weng Chun Construction Trading - Inquiry on payment terms)
- Had a call and guide user via call on configuration payment terms. Case closed
- 11:08 AM 0.20 hour (Production Ticket(ST) #10538 (Ticket Resolved): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?)
- Simulate and try to understand use issue
24/11/2023
- 03:58 PM 1.50 hour (Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal)
- escalate time
- 01:53 PM 0.20 hour (Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal)
- check and confirm the balance sheet have issue
23/11/2023
- 09:46 AM 0.25 hour (Production Ticket(ST) #10438 (Ticket Resolved): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry)
- call and follow up with user
22/11/2023
- 05:53 PM 0.50 hour (Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.)
- Third parties check
- 05:52 PM 0.20 hour (Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.)
- try on user issue.
- 12:34 PM 0.50 hour (Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO)
- try on user issue.
- 09:57 AM 0.50 hour (Production Ticket(ST) #10472 (Ticket Resolved): update company details)
- check and understand the user issue.
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