Activity
From 03/11/2023 to 02/12/2023
01/12/2023
- 05:27 PM Production Ticket(ST) #10543 (Pending Client Verification): Remove and add in company
- 05:26 PM Production Ticket(ST) #10543: Remove and add in company
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request user to fill in the form after we send to Leong for add in the co... - 05:25 PM Production Ticket(ST) #10543 (Support In Progress): Remove and add in company
- 05:24 PM Production Ticket(ST) #10543 (Ticket Resolved): Remove and add in company
- Hi express365. Can i remove this company & change to a new account (Vania Interior Furnishings Sdn Bhd)?
!d44b7bab-4... - 05:21 PM Production Ticket(ST) #10541 (Pending Client Verification): balance sheet does not show the product side by side.
- 05:20 PM Production Ticket(ST) #10541 (Support In Progress): balance sheet does not show the product side by side.
- !32b44133-2d47-43f0-b2e5-bdbe9b94cad2.jpg!
You may try check in chart of account. maybe the asset you have not add... - 05:19 PM Production Ticket(ST) #10541 (Ticket Resolved): balance sheet does not show the product side by side.
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kat bal sheet , knapa comp dan furniture tu ada amaun kat situ , tp aset ... - 11:12 AM Production Ticket(ST) #10524 (Ticket Resolved): Weng Chun Construction Trading - Inquiry on payment terms
- Had a call and guide user via call on configuration payment terms. Case closed
- 10:58 AM Production Ticket(ST) #10524 (Support In Progress): Weng Chun Construction Trading - Inquiry on payment terms
- 11:08 AM Production Ticket(ST) #10538 (Pending Client Feedback): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
- May we know, you are looking for the tick box from which page ? is it the 'List of Bank Reconcilation' or from inside...
- 11:07 AM Production Ticket(ST) #10538 (Support In Progress): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
- 11:00 AM Production Ticket(ST) #10538 (Ticket Resolved): Kska arkitek - Is there a feature to tick and untick for all transaction under bank recon?
28/11/2023
27/11/2023
- 11:22 AM Production Ticket(ST) #10515 (Pending Client Verification): Express365 pricing for 1 years - tradingshop.co@gmail.com
- 11:03 AM Production Ticket(ST) #10515 (Support In Progress): Express365 pricing for 1 years - tradingshop.co@gmail.com
- 11:00 AM Production Ticket(ST) #10515 (Ticket Resolved): Express365 pricing for 1 years - tradingshop.co@gmail.com
- From: Trading Shop <tradingshop.co@gmail.com>
Date: Friday, 24 November 2023 at 3:42 PM
To: support@express365.com....
24/11/2023
- 03:59 PM Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal
- 03:58 PM Production Ticket(ST) #10496: The total assets and total Liabilities & Equity not equal
- Hi MCC,
The balance brought forward was 31 Mar 2023, thus when generate financial report, the "From Date" shall sele... - 01:54 PM Production Ticket(ST) #10496 (Escalated to 3rd Party): The total assets and total Liabilities & Equity not equal
- 01:53 PM Production Ticket(ST) #10496 (Support In Progress): The total assets and total Liabilities & Equity not equal
- check and confirm the balance sheet have issue
- 01:52 PM Production Ticket(ST) #10496 (Ticket Resolved): The total assets and total Liabilities & Equity not equal
- The total assets and total Liabilities & Equity not equal
customer NEXBIL SDN BHD
23/11/2023
- 09:55 AM Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO
- 09:55 AM Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.
- 09:46 AM Production Ticket(ST) #10438 (Ticket Resolved): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
- [5:14 pm, 15/11/2023] Fav 365 Support By Mcc: Hi Ms Wendy Liew, we are from Fav365 support.
[5:14 pm, 15/11/2023] Fa...
22/11/2023
- 05:53 PM Production Ticket(ST) #10483 (Pending Client Verification): Sales Invoice cannot do Transfer.
- Third parties check
- 05:52 PM Production Ticket(ST) #10483 (Support In Progress): Sales Invoice cannot do Transfer.
- try on user issue.
- 05:51 PM Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.
- Now DO can’t transfer to Invoice
company coolman - 12:36 PM Production Ticket(ST) #10474 (Escalated to 3rd Party): Unable to transfer sales order to DO
- 12:34 PM Production Ticket(ST) #10474 (Support In Progress): Unable to transfer sales order to DO
- User create SO, the details already have 1 completed transfer with same product. And repeat to create the SO again wi...
- 10:06 AM Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO
- Morning
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Unable to transfer s... - 09:58 AM Production Ticket(ST) #10472 (Ticket Resolved): update company details
- 09:58 AM Production Ticket(ST) #10472 (Pending Client Verification): update company details
- 09:57 AM Production Ticket(ST) #10472 (Support In Progress): update company details
- Have you tried login to LTL Dental Sdn Bhd and update the company profile name?
!94f7a818-bd8c-47ae-9223-cd0ba4cd0... - 09:56 AM Production Ticket(ST) #10472 (Ticket Resolved): update company details
- Hi 365 team, we would like to change the company name for LTL Dental Sdn Bhd to Luxe Loft Concept Sdn Bhd, could you ...
20/11/2023
- 02:41 PM Production Ticket(ST) #10459 (Pending Client Verification): contact missing when DO and invoice printed
- 12:13 PM Production Ticket(ST) #10459 (Support In Progress): contact missing when DO and invoice printed
- 12:13 PM Production Ticket(ST) #10459 (Ticket Resolved): contact missing when DO and invoice printed
- hi, Arif.
this customer got contact details but when i print out the DO and Inv dont have the contact number - 12:39 PM Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail
- 12:39 PM Production Ticket(ST) #10460 (Pending Client Verification): Enquiry on new payment detail
- 12:34 PM Production Ticket(ST) #10460: Enquiry on new payment detail
- request finance department to send the new proforma invoice with correct bank account
- 12:33 PM Production Ticket(ST) #10460 (Support In Progress): Enquiry on new payment detail
- call with customer to understand the requirement
- 12:32 PM Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail
- Chop Eng Whatt Heng
user concerned about bank account is fake or a scammer bank account, hence would like to doubl...
16/11/2023
- 03:21 PM Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing
- 03:20 PM Production Ticket(ST) #10443 (Pending Client Verification): Enquiry on E-invoicing
- advise by Afiq
Customer: Yea… thanks… I’m also not sure if system can be provided within fav365 so that I no nee... - 03:19 PM Production Ticket(ST) #10443 (Support In Progress): Enquiry on E-invoicing
- check and understand the user issue.
- 03:18 PM Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing
- Hi…fav
For future billing and support issue, you may contact / Whatsapp +60 19-277 1628
Or email to support.fav365@...
15/11/2023
- 05:19 PM Production Ticket(ST) #10438 (Pending Client Feedback): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
- [5:14 pm, 15/11/2023] Fav 365 Support By Mcc: Hi Ms Wendy Liew, we are from Fav365 support.
[5:14 pm, 15/11/2023] Fa... - 05:17 PM Production Ticket(ST) #10438 (Support In Progress): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
- 05:17 PM Production Ticket(ST) #10438 (Ticket Resolved): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
14/11/2023
09/11/2023
- 06:44 PM Production Ticket(ST) #10387 (Pending Client Verification): inquiry about express365 settings
- 06:40 PM Production Ticket(ST) #10387 (Support In Progress): inquiry about express365 settings
- check and understand the user issue.
- 06:40 PM Production Ticket(ST) #10387 (Ticket Resolved): inquiry about express365 settings
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Can you please assist how to change salespersons code? - 10:27 AM Production Ticket(ST) #10326 (Ticket Resolved): Inquiry on transfer Sales Invoice to bad debt
08/11/2023
- 07:14 PM Production Ticket(ST) #10381 (Ticket Resolved): Renewal Account
- 07:14 PM Production Ticket(ST) #10381 (Escalated to 3rd Party): Renewal Account
- 07:12 PM Production Ticket(ST) #10381 (Support In Progress): Renewal Account
- KSKA Arkitek Sdn Bhd 12-Dec-2023
Bibimmix Holdings Sdn Bhd 14-Nov-2023
and share the Proforma Invoice - 07:11 PM Production Ticket(ST) #10381 (Ticket Resolved): Renewal Account
- Esther here from Kska arkitek
Can u pls check renewal on our acc system
And the invoice
express 365
when expiry?
03/11/2023
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