Activity
From 24/10/2023 to 22/11/2023
22/11/2023
- 05:53 PM Production Ticket(ST) #10483 (Pending Client Verification): Sales Invoice cannot do Transfer.
- Third parties check
- 05:52 PM Production Ticket(ST) #10483 (Support In Progress): Sales Invoice cannot do Transfer.
- try on user issue.
- 05:51 PM Production Ticket(ST) #10483 (Ticket Resolved): Sales Invoice cannot do Transfer.
- Now DO can’t transfer to Invoice
company coolman - 12:36 PM Production Ticket(ST) #10474 (Escalated to 3rd Party): Unable to transfer sales order to DO
- 12:34 PM Production Ticket(ST) #10474 (Support In Progress): Unable to transfer sales order to DO
- User create SO, the details already have 1 completed transfer with same product. And repeat to create the SO again wi...
- 10:06 AM Production Ticket(ST) #10474 (Ticket Resolved): Unable to transfer sales order to DO
- Morning
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Unable to transfer s... - 09:58 AM Production Ticket(ST) #10472 (Ticket Resolved): update company details
- 09:58 AM Production Ticket(ST) #10472 (Pending Client Verification): update company details
- 09:57 AM Production Ticket(ST) #10472 (Support In Progress): update company details
- Have you tried login to LTL Dental Sdn Bhd and update the company profile name?
!94f7a818-bd8c-47ae-9223-cd0ba4cd0... - 09:56 AM Production Ticket(ST) #10472 (Ticket Resolved): update company details
- Hi 365 team, we would like to change the company name for LTL Dental Sdn Bhd to Luxe Loft Concept Sdn Bhd, could you ...
20/11/2023
- 02:41 PM Production Ticket(ST) #10459 (Pending Client Verification): contact missing when DO and invoice printed
- 12:13 PM Production Ticket(ST) #10459 (Support In Progress): contact missing when DO and invoice printed
- 12:13 PM Production Ticket(ST) #10459 (Ticket Resolved): contact missing when DO and invoice printed
- hi, Arif.
this customer got contact details but when i print out the DO and Inv dont have the contact number - 12:39 PM Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail
- 12:39 PM Production Ticket(ST) #10460 (Pending Client Verification): Enquiry on new payment detail
- 12:34 PM Production Ticket(ST) #10460: Enquiry on new payment detail
- request finance department to send the new proforma invoice with correct bank account
- 12:33 PM Production Ticket(ST) #10460 (Support In Progress): Enquiry on new payment detail
- call with customer to understand the requirement
- 12:32 PM Production Ticket(ST) #10460 (Ticket Resolved): Enquiry on new payment detail
- Chop Eng Whatt Heng
user concerned about bank account is fake or a scammer bank account, hence would like to doubl...
16/11/2023
- 03:21 PM Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing
- 03:20 PM Production Ticket(ST) #10443 (Pending Client Verification): Enquiry on E-invoicing
- advise by Afiq
Customer: Yea… thanks… I’m also not sure if system can be provided within fav365 so that I no nee... - 03:19 PM Production Ticket(ST) #10443 (Support In Progress): Enquiry on E-invoicing
- check and understand the user issue.
- 03:18 PM Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing
- Hi…fav
For future billing and support issue, you may contact / Whatsapp +60 19-277 1628
Or email to support.fav365@...
15/11/2023
- 05:19 PM Production Ticket(ST) #10438 (Pending Client Feedback): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
- [5:14 pm, 15/11/2023] Fav 365 Support By Mcc: Hi Ms Wendy Liew, we are from Fav365 support.
[5:14 pm, 15/11/2023] Fa... - 05:17 PM Production Ticket(ST) #10438 (Support In Progress): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
- 05:17 PM Production Ticket(ST) #10438 (Ticket Resolved): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry
14/11/2023
09/11/2023
- 06:44 PM Production Ticket(ST) #10387 (Pending Client Verification): inquiry about express365 settings
- 06:40 PM Production Ticket(ST) #10387 (Support In Progress): inquiry about express365 settings
- check and understand the user issue.
- 06:40 PM Production Ticket(ST) #10387 (Ticket Resolved): inquiry about express365 settings
- !f7e7f066-4623-448a-92f3-8dffdbf82ca5.jpg!
Can you please assist how to change salespersons code? - 10:27 AM Production Ticket(ST) #10326 (Ticket Resolved): Inquiry on transfer Sales Invoice to bad debt
08/11/2023
- 07:14 PM Production Ticket(ST) #10381 (Ticket Resolved): Renewal Account
- 07:14 PM Production Ticket(ST) #10381 (Escalated to 3rd Party): Renewal Account
- 07:12 PM Production Ticket(ST) #10381 (Support In Progress): Renewal Account
- KSKA Arkitek Sdn Bhd 12-Dec-2023
Bibimmix Holdings Sdn Bhd 14-Nov-2023
and share the Proforma Invoice - 07:11 PM Production Ticket(ST) #10381 (Ticket Resolved): Renewal Account
- Esther here from Kska arkitek
Can u pls check renewal on our acc system
And the invoice
express 365
when expiry?
03/11/2023
02/11/2023
- 06:09 PM Production Ticket(ST) #10326 (Pending Client Verification): Inquiry on transfer Sales Invoice to bad debt
- 09:38 AM Production Ticket(ST) #10326: Inquiry on transfer Sales Invoice to bad debt
- Hi, the bad debt setting preferences, can select in above 4 drop down list.
!33f51b46-2654-437a-a54e-a7252b854edd.jp... - 06:08 PM Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version
- 06:08 PM Production Ticket(ST) #10296 (Pending Client Verification): Enquiry on POS version
- 09:33 AM Production Ticket(ST) #10296: Enquiry on POS version
- what is the cost of subsciption and do you have training or setup up support at Kuching ?
Hi,
As check with m... - 09:32 AM Production Ticket(ST) #10296: Enquiry on POS version
- https://accounting.express365.com.my/pos/
login: demo1
password: demoaccount
understand POS and create a demo ac... - 06:06 PM Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template
- we have share the price to user. User no further response to us 3 days.
01/11/2023
- 11:34 AM Production Ticket(ST) #10326 (Escalated to 3rd Party): Inquiry on transfer Sales Invoice to bad debt
- Escalate to Principal - Leong
- 11:17 AM Production Ticket(ST) #10326 (Support In Progress): Inquiry on transfer Sales Invoice to bad debt
- 11:17 AM Production Ticket(ST) #10326 (Ticket Resolved): Inquiry on transfer Sales Invoice to bad debt
- Hi Leong,
May we know in current version express have any solution or button click can make the ‘sales invoice’ as...
31/10/2023
- 12:42 PM Production Ticket(ST) #10296 (Escalate to 2nd Level Support): Enquiry on POS version
- further study the POS
30/10/2023
- 03:08 PM Production Ticket(ST) #10265 (Ticket Resolved): Edata - Inquiry serial number features, when and how to apply batch code and serial number
- 11:58 AM Production Ticket(ST) #10296 (Support In Progress): Enquiry on POS version
- call with user to understand the requirement
I only use INVENTORY now and want to add on to the latest version of ... - 11:45 AM Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version
- just to check
your POS is version
is that the latest and what are the distinctive feature that come with it ?
can ... - 11:31 AM Production Ticket(ST) #10176 (Pending Client Feedback): issue on custom template
- 1. Delivery order and Purchase order: to have billing address + delivery address.
• RM700 customizable
2. Sales in...
26/10/2023
25/10/2023
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