FAV_365 » Express365

16/11/2023

03:21 PM 0.20 hour (Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing)

user Confirmation Alfred Tan

03:20 PM 0.10 hour (Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing)

advise by Afiq Alfred Tan

03:19 PM 0.20 hour (Production Ticket(ST) #10443 (Ticket Resolved): Enquiry on E-invoicing)

check and understand the user issue. Alfred Tan

15/11/2023

05:19 PM 0.09 hour (Production Ticket(ST) #10438 (Ticket Resolved): KOOKI MASUNAGA MALAYSIA SDN BHD - Inquiry)

support Muhammed Assyafiq Bin Ahmad Kamal

09/11/2023

06:40 PM 0.10 hour (Production Ticket(ST) #10387 (Ticket Resolved): inquiry about express365 settings)

check and understand the user issue. Alfred Tan

08/11/2023

07:12 PM 0.50 hour (Production Ticket(ST) #10381 (Ticket Resolved): Renewal Account)

check and understand the user issue. Alfred Tan

02/11/2023

09:33 AM 0.10 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version)

let user know we can do the training session for user after they do the subscruption Alfred Tan

09:32 AM 0.20 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version)

understand POS and create a demo account for user to try, Alfred Tan

01/11/2023

11:34 AM 0.10 hour (Production Ticket(ST) #10326 (Ticket Resolved): Inquiry on transfer Sales Invoice to bad debt)

Escalate to Principal - Leong Alfred Tan

11:17 AM 0.10 hour (Production Ticket(ST) #10326 (Ticket Resolved): Inquiry on transfer Sales Invoice to bad debt)

check and understand the user issue. Alfred Tan

31/10/2023

12:42 PM 0.20 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version)

further study the POS Alfred Tan

30/10/2023

11:58 AM 0.20 hour (Production Ticket(ST) #10296 (Ticket Resolved): Enquiry on POS version)

call with user to understand the requirement Alfred Tan

11:31 AM 0.50 hour (Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template)

waiting user to feedback on price needed to proceed or not Alfred Tan

23/10/2023

02:57 PM 0.50 hour (Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template)

re-align with kamal Muhammed Assyafiq Bin Ahmad Kamal

02:55 PM 2.00 hours (Production Ticket(ST) #10054 (Ticket Resolved): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.)

all support Muhammed Assyafiq Bin Ahmad Kamal

02:54 PM 2.00 hours (Production Ticket(ST) #10053 (Ticket Resolved): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123)

Call with susan Muhammed Assyafiq Bin Ahmad Kamal

11:26 AM 0.35 hour (Production Ticket(ST) #10243 (Ticket Resolved): unable to print)

simulation, escalation and verification Muhammad Arif

11:21 AM 0.10 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization)

simulation and verification Muhammad Arif

11:21 AM 0.20 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization)

simulation with user (call) and escalation to principle Muhammad Arif

11:19 AM 0.50 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization)

preparing document Muhammad Arif

11:17 AM 0.75 hour (Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization)

call with Ms Susan Muhammad Arif