Activity
From 24/09/2023 to 23/10/2023
23/10/2023
- 06:04 PM Production Ticket(ST) #10176: issue on custom template
- Hi MCC,
Delivery order and Purchase Order is possible.
We would charge a token of RM500, to enhance it and make it ... - 02:57 PM Production Ticket(ST) #10176: issue on custom template
- Send an official email to check for costing.
- 02:55 PM Production Ticket(ST) #10054 (Ticket Resolved): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
- 02:54 PM Production Ticket(ST) #10053 (Ticket Resolved): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
- 11:26 AM Production Ticket(ST) #10243 (Pending Client Verification): unable to print
- 11:25 AM Production Ticket(ST) #10243 (Support In Progress): unable to print
- 11:25 AM Production Ticket(ST) #10243 (Ticket Resolved): unable to print
- hi, could help me check, inv cant print.... keep showing no response
Panel House Sdn Bhd - 11:21 AM Production Ticket(ST) #10242 (Pending Client Verification): Issue and customization
- 11:21 AM Production Ticket(ST) #10242 (Support In Progress): Issue and customization
- user inform issue still happen at supplier invoice and add new price level
- 11:19 AM Production Ticket(ST) #10242 (Pending Client Verification): Issue and customization
- escalation info:
Dear @Leong Kwor Loong,
I hope this message finds you well.
Kindly refer the attached doc... - 11:17 AM Production Ticket(ST) #10242 (Support In Progress): Issue and customization
- 11:15 AM Production Ticket(ST) #10242 (Ticket Resolved): Issue and customization
- hi Arif. Ms Susan want to have a call with you.
18/10/2023
- 06:57 PM Production Ticket(ST) #10193 (Ticket Resolved): Request on Latest Price list by Susan
- user Confirmation
- 06:56 PM Production Ticket(ST) #10193: Request on Latest Price list by Susan
- pending verification
- 06:54 PM Production Ticket(ST) #10135 (Ticket Resolved): Metalpact Engineering Sdn Bhd - 6 months renewal
- 06:49 PM Production Ticket(ST) #10181 (Ticket Resolved): Whatapps escalation - double invoice issue
- user Confirmation
- 06:46 PM Production Ticket(ST) #10181 (Pending Client Verification): Whatapps escalation - double invoice issue
- pending verification
- 03:36 PM Production Ticket(ST) #10181: Whatapps escalation - double invoice issue
- ask user: May we understand this 2 invoices which one should be deleted in system?
- 06:48 PM Production Ticket(ST) #10208 (Ticket Resolved): Website experienced slow performance
- user Confirmation
- 06:45 PM Production Ticket(ST) #10208 (Pending Client Verification): Website experienced slow performance
- pending verification
- 04:03 PM Production Ticket(ST) #10208 (Escalated to Level 3): Website experienced slow performance
- Hi May you try again on this page? let us know if the issue still there.
- 03:32 PM Production Ticket(ST) #10208 (Pending Client Verification): Website experienced slow performance
- pending verification
- 03:25 PM Production Ticket(ST) #10208: Website experienced slow performance
- express365 have experienced slow performance on 320PM 2023/10/18
- 03:24 PM Production Ticket(ST) #10208 (Support In Progress): Website experienced slow performance
- check and understand the user issue.
- 03:23 PM Production Ticket(ST) #10208 (Ticket Resolved): Website experienced slow performance
- hello
!219807d3-41a6-41cc-96d3-604e27f950ed.jpg!
can search can save but cannot print - 06:47 PM Production Ticket(ST) #10207 (Ticket Resolved): Website experienced slow performance
- user Confirmation
- 06:43 PM Production Ticket(ST) #10207 (Pending Client Verification): Website experienced slow performance
- pending verification
- 04:06 PM Production Ticket(ST) #10207 (Escalated to Level 3): Website experienced slow performance
- 04:05 PM Production Ticket(ST) #10207: Website experienced slow performance
- Hi May you try again on this page? let us know if the issue still there.
- 03:39 PM Production Ticket(ST) #10207 (Pending Client Verification): Website experienced slow performance
- pending verification
- 03:21 PM Production Ticket(ST) #10207: Website experienced slow performance
- the Express365 experienced slow performance in 3PM 2023/10/18
- 03:19 PM Production Ticket(ST) #10207 (Support In Progress): Website experienced slow performance
- 03:19 PM Production Ticket(ST) #10207 (Ticket Resolved): Website experienced slow performance
- HI
We can login and it show loading
We try other website like Google no problem just express365
17/10/2023
- 05:58 PM Production Ticket(ST) #10176: issue on custom template
- item4: customize the product sub items.
Currently, cannot work for this customization in express365. - 05:57 PM Production Ticket(ST) #10176 (Escalated to 3rd Party): issue on custom template
- Changes required to make:
Delivery order : to have billing address + delivery address
Sales invoices : to have s... - 02:18 PM Production Ticket(ST) #10193 (Escalated to 3rd Party): Request on Latest Price list by Susan
- 02:16 PM Production Ticket(ST) #10193 (Ticket Resolved): Request on Latest Price list by Susan
- !b1ab84c6-d331-4916-b51f-485d174e306b.jpg!
Pls open up price level n uploade stock image for my demo set. Need to ... - 11:38 AM Production Ticket(ST) #10066 (Ticket Resolved): Perusahan Azan Sdn Bhd - Account re-activation request
- 11:37 AM Production Ticket(ST) #10044 (Ticket Resolved): TOPWAY COOLING - Wrong calculation in supplier statement
- 11:30 AM Production Ticket(ST) #10162 (Ticket Resolved): Enquiry from Company - Entregreen
- 11:30 AM Production Ticket(ST) #10162: Enquiry from Company - Entregreen
- !6195fc2b-aaef-496d-88d0-2fb3fb765cfe.jpg!
!455720dc-e72c-4b3c-8a26-a3844f1ba60c.jpg!
- 11:00 AM Production Ticket(ST) #10180 (Ticket Resolved): Whatapps escalation - Unable to track customer history price
- 10:59 AM Production Ticket(ST) #10180 (Pending Client Verification): Whatapps escalation - Unable to track customer history price
16/10/2023
- 11:36 AM Production Ticket(ST) #10181 (Escalated to 3rd Party): Whatapps escalation - double invoice issue
- !freesnippingtool.com_capture_20231016113539.png!
- 11:29 AM Production Ticket(ST) #10181 (Support In Progress): Whatapps escalation - double invoice issue
- 10:55 AM Production Ticket(ST) #10181 (Ticket Resolved): Whatapps escalation - double invoice issue
- !0a28f864-c7c8-4498-a217-5ef807fed97a.jpg!
hi. able to solve this double invoice issue? we've been facing this iss... - 11:35 AM Production Ticket(ST) #10180 (Escalated to 3rd Party): Whatapps escalation - Unable to track customer history price
- !freesnippingtool.com_capture_20231016113426.png!
- 11:33 AM Production Ticket(ST) #10180 (Support In Progress): Whatapps escalation - Unable to track customer history price
- 10:52 AM Production Ticket(ST) #10180 (Ticket Resolved): Whatapps escalation - Unable to track customer history price
- Good morning
We are facing some problem again
Unable to track customer history price. - 10:41 AM Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order
13/10/2023
- 06:06 PM Production Ticket(ST) #10176 (Support In Progress): issue on custom template
- 03:28 PM Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template
- would like to know the function for custom template for sales invoices/ delivery order/ purchase order is it require ...
11/10/2023
- 05:31 PM Production Ticket(ST) #10162 (Escalated to 3rd Party): Enquiry from Company - Entregreen
- 05:27 PM Production Ticket(ST) #10162 (Support In Progress): Enquiry from Company - Entregreen
- 05:26 PM Production Ticket(ST) #10162 (Ticket Resolved): Enquiry from Company - Entregreen
- 1.check expired date for VEGAN LIFE TRADING PLT
expired yesterday 10/10/2023
2.
Can u send us ur company details... - 10:13 AM Production Ticket(ST) #10150 (Pending Client Verification): Cannot open Delivery Order
- 10:10 AM Production Ticket(ST) #10150 (Support In Progress): Cannot open Delivery Order
- 09:26 AM Production Ticket(ST) #10150: Cannot open Delivery Order
- !cd451d4f-2e9a-4926-a8fa-8f1356a278f7.jpg!
Unable to transfer from sales Oder to do
Do unable to transfer to invo... - 09:22 AM Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order
- Click the Ok in DO with without next signal and no function after click the button. Hence the Delivery Order is empty...
10/10/2023
- 02:31 PM Production Ticket(ST) #10135 (Escalated to 3rd Party): Metalpact Engineering Sdn Bhd - 6 months renewal
- 02:30 PM Production Ticket(ST) #10135 (Support In Progress): Metalpact Engineering Sdn Bhd - 6 months renewal
- 02:30 PM Production Ticket(ST) #10135 (Ticket Resolved): Metalpact Engineering Sdn Bhd - 6 months renewal
06/10/2023
- 11:22 AM Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
05/10/2023
- 04:04 PM Production Ticket(ST) #10105 (Escalated to 3rd Party): General Ledger Summary - cannot print the excel
- 03:59 PM Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
- !1241d3f4-bca1-4a2e-a0b3-b8028e6f19bd.jpg!
Hi Support, is something wrong with your server?
still loading till no...
02/10/2023
- 05:56 PM Production Ticket(ST) #10066 (Escalated to 3rd Party): Perusahan Azan Sdn Bhd - Account re-activation request
- 05:55 PM Production Ticket(ST) #10066 (Support In Progress): Perusahan Azan Sdn Bhd - Account re-activation request
- 05:54 PM Production Ticket(ST) #10066 (Ticket Resolved): Perusahan Azan Sdn Bhd - Account re-activation request
29/09/2023
- 03:57 PM Production Ticket(ST) #10054 (Escalated to 3rd Party): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
- 03:56 PM Production Ticket(ST) #10054 (Support In Progress): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
- 02:42 PM Production Ticket(ST) #10054 (Ticket Resolved): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
- [1:19 pm, 29/09/2023] Fav365 Susan Kok☺Edata Systems: Kindly open the stock batch in my demo set to do demo for custo...
- 03:56 PM Production Ticket(ST) #10053 (Escalated to 3rd Party): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
- 03:50 PM Production Ticket(ST) #10053 (Support In Progress): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
- 02:36 PM Production Ticket(ST) #10053 (Ticket Resolved): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
27/09/2023
- 03:30 PM Production Ticket(ST) #10044 (Pending Client Verification): TOPWAY COOLING - Wrong calculation in supplier statement
- Dear Leong,
We received an escalation from TOPWAY Cooling, regarding their account register report is showing wron... - 12:20 PM Production Ticket(ST) #10044 (Escalated to 3rd Party): TOPWAY COOLING - Wrong calculation in supplier statement
- 11:49 AM Production Ticket(ST) #10044 (Support In Progress): TOPWAY COOLING - Wrong calculation in supplier statement
- 11:37 AM Production Ticket(ST) #10044 (Ticket Resolved): TOPWAY COOLING - Wrong calculation in supplier statement
- topwaycooling@gmail.com
Password01 - 10:45 AM Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 10:44 AM Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
- 10:31 AM Production Ticket(ST) #10006 (Ticket Resolved): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
26/09/2023
- 06:07 PM Production Ticket(ST) #10029 (Pending Client Verification): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 06:06 PM Production Ticket(ST) #10029 (Support In Progress): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 10:24 AM Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
- 11:20 AM Production Ticket(ST) #10006 (Support In Progress): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
- 11:04 AM Production Ticket(ST) #10030 (Pending Client Verification): IDM NEXUS SDN BHD - Unable to modifie
- [10:37 am, 26/09/2023] +60 11-2113 7808: Hai I need a help
[10:37 am, 26/09/2023] +60 11-2113 7808: I want to edit m... - 10:49 AM Production Ticket(ST) #10030 (Support In Progress): IDM NEXUS SDN BHD - Unable to modifie
- 10:47 AM Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
Also available in: Atom