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From 16/09/2023 to 15/10/2023

13/10/2023

06:06 PM Production Ticket(ST) #10176 (Support In Progress): issue on custom template
Muhammed Assyafiq Bin Ahmad Kamal
03:28 PM Production Ticket(ST) #10176 (Ticket Resolved): issue on custom template
would like to know the function for custom template for sales invoices/ delivery order/ purchase order is it require ... Alfred Tan

11/10/2023

05:31 PM Production Ticket(ST) #10162 (Escalated to 3rd Party): Enquiry from Company - Entregreen
Alfred Tan
05:27 PM Production Ticket(ST) #10162 (Support In Progress): Enquiry from Company - Entregreen
Alfred Tan
05:26 PM Production Ticket(ST) #10162 (Ticket Resolved): Enquiry from Company - Entregreen
1.check expired date for VEGAN LIFE TRADING PLT
expired yesterday 10/10/2023
2.
Can u send us ur company details...
Alfred Tan
10:13 AM Production Ticket(ST) #10150 (Pending Client Verification): Cannot open Delivery Order
Alfred Tan
10:10 AM Production Ticket(ST) #10150 (Support In Progress): Cannot open Delivery Order
Alfred Tan
09:26 AM Production Ticket(ST) #10150: Cannot open Delivery Order
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Unable to transfer from sales Oder to do
Do unable to transfer to invo...
Alfred Tan
09:22 AM Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order
Click the Ok in DO with without next signal and no function after click the button. Hence the Delivery Order is empty... Alfred Tan

10/10/2023

02:31 PM Production Ticket(ST) #10135 (Escalated to 3rd Party): Metalpact Engineering Sdn Bhd - 6 months renewal
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #10135 (Support In Progress): Metalpact Engineering Sdn Bhd - 6 months renewal
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #10135 (Ticket Resolved): Metalpact Engineering Sdn Bhd - 6 months renewal
Muhammed Assyafiq Bin Ahmad Kamal

06/10/2023

11:22 AM Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
Alfred Tan

05/10/2023

04:04 PM Production Ticket(ST) #10105 (Escalated to 3rd Party): General Ledger Summary - cannot print the excel
Alfred Tan
03:59 PM Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
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Hi Support, is something wrong with your server?
still loading till no...
Alfred Tan

02/10/2023

05:56 PM Production Ticket(ST) #10066 (Escalated to 3rd Party): Perusahan Azan Sdn Bhd - Account re-activation request
Muhammed Assyafiq Bin Ahmad Kamal
05:55 PM Production Ticket(ST) #10066 (Support In Progress): Perusahan Azan Sdn Bhd - Account re-activation request
Muhammed Assyafiq Bin Ahmad Kamal
05:54 PM Production Ticket(ST) #10066 (Ticket Resolved): Perusahan Azan Sdn Bhd - Account re-activation request
Muhammed Assyafiq Bin Ahmad Kamal

29/09/2023

03:57 PM Production Ticket(ST) #10054 (Escalated to 3rd Party): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
Muhammed Assyafiq Bin Ahmad Kamal
03:56 PM Production Ticket(ST) #10054 (Support In Progress): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
Muhammed Assyafiq Bin Ahmad Kamal
02:42 PM Production Ticket(ST) #10054 (Ticket Resolved): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
[1:19 pm, 29/09/2023] Fav365 Susan Kok☺Edata Systems: Kindly open the stock batch in my demo set to do demo for custo... Muhammed Assyafiq Bin Ahmad Kamal
03:56 PM Production Ticket(ST) #10053 (Escalated to 3rd Party): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
Muhammed Assyafiq Bin Ahmad Kamal
03:50 PM Production Ticket(ST) #10053 (Support In Progress): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
Muhammed Assyafiq Bin Ahmad Kamal
02:36 PM Production Ticket(ST) #10053 (Ticket Resolved): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
Muhammed Assyafiq Bin Ahmad Kamal

27/09/2023

03:30 PM Production Ticket(ST) #10044 (Pending Client Verification): TOPWAY COOLING - Wrong calculation in supplier statement
Dear Leong,
We received an escalation from TOPWAY Cooling, regarding their account register report is showing wron...
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Production Ticket(ST) #10044 (Escalated to 3rd Party): TOPWAY COOLING - Wrong calculation in supplier statement
Muhammed Assyafiq Bin Ahmad Kamal
11:49 AM Production Ticket(ST) #10044 (Support In Progress): TOPWAY COOLING - Wrong calculation in supplier statement
Muhammed Assyafiq Bin Ahmad Kamal
11:37 AM Production Ticket(ST) #10044 (Ticket Resolved): TOPWAY COOLING - Wrong calculation in supplier statement
topwaycooling@gmail.com
Password01
Muhammed Assyafiq Bin Ahmad Kamal
10:45 AM Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
10:44 AM Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
Muhammed Assyafiq Bin Ahmad Kamal
10:31 AM Production Ticket(ST) #10006 (Ticket Resolved): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
Muhammed Assyafiq Bin Ahmad Kamal

26/09/2023

06:07 PM Production Ticket(ST) #10029 (Pending Client Verification): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
06:06 PM Production Ticket(ST) #10029 (Support In Progress): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
10:24 AM Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Production Ticket(ST) #10006 (Support In Progress): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
Muhammed Assyafiq Bin Ahmad Kamal
11:04 AM Production Ticket(ST) #10030 (Pending Client Verification): IDM NEXUS SDN BHD - Unable to modifie
[10:37 am, 26/09/2023] +60 11-2113 7808: Hai I need a help
[10:37 am, 26/09/2023] +60 11-2113 7808: I want to edit m...
Muhammed Assyafiq Bin Ahmad Kamal
10:49 AM Production Ticket(ST) #10030 (Support In Progress): IDM NEXUS SDN BHD - Unable to modifie
Muhammed Assyafiq Bin Ahmad Kamal
10:47 AM Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
Muhammed Assyafiq Bin Ahmad Kamal

21/09/2023

11:28 AM Production Ticket(ST) #10006 (Ticket Resolved): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
Muhammed Assyafiq Bin Ahmad Kamal

18/09/2023

10:11 AM Production Ticket(ST) #9950 (Ticket Resolved): AZZ SIRNA TRADING - Train new accountant to use E365
Muhammed Assyafiq Bin Ahmad Kamal
10:10 AM Production Ticket(ST) #9953 (Ticket Resolved): Surie Ainie - Payslip
Muhammed Assyafiq Bin Ahmad Kamal
 

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