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From 12/09/2023 to 11/10/2023

11/10/2023

05:31 PM Production Ticket(ST) #10162 (Escalated to 3rd Party): Enquiry from Company - Entregreen
Alfred Tan
05:27 PM Production Ticket(ST) #10162 (Support In Progress): Enquiry from Company - Entregreen
Alfred Tan
05:26 PM Production Ticket(ST) #10162 (Ticket Resolved): Enquiry from Company - Entregreen
1.check expired date for VEGAN LIFE TRADING PLT
expired yesterday 10/10/2023
2.
Can u send us ur company details...
Alfred Tan
10:13 AM Production Ticket(ST) #10150 (Pending Client Verification): Cannot open Delivery Order
Alfred Tan
10:10 AM Production Ticket(ST) #10150 (Support In Progress): Cannot open Delivery Order
Alfred Tan
09:26 AM Production Ticket(ST) #10150: Cannot open Delivery Order
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Unable to transfer from sales Oder to do
Do unable to transfer to invo...
Alfred Tan
09:22 AM Production Ticket(ST) #10150 (Ticket Resolved): Cannot open Delivery Order
Click the Ok in DO with without next signal and no function after click the button. Hence the Delivery Order is empty... Alfred Tan

10/10/2023

02:31 PM Production Ticket(ST) #10135 (Escalated to 3rd Party): Metalpact Engineering Sdn Bhd - 6 months renewal
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #10135 (Support In Progress): Metalpact Engineering Sdn Bhd - 6 months renewal
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #10135 (Ticket Resolved): Metalpact Engineering Sdn Bhd - 6 months renewal
Muhammed Assyafiq Bin Ahmad Kamal

06/10/2023

11:22 AM Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
Alfred Tan

05/10/2023

04:04 PM Production Ticket(ST) #10105 (Escalated to 3rd Party): General Ledger Summary - cannot print the excel
Alfred Tan
03:59 PM Production Ticket(ST) #10105 (Ticket Resolved): General Ledger Summary - cannot print the excel
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Hi Support, is something wrong with your server?
still loading till no...
Alfred Tan

02/10/2023

05:56 PM Production Ticket(ST) #10066 (Escalated to 3rd Party): Perusahan Azan Sdn Bhd - Account re-activation request
Muhammed Assyafiq Bin Ahmad Kamal
05:55 PM Production Ticket(ST) #10066 (Support In Progress): Perusahan Azan Sdn Bhd - Account re-activation request
Muhammed Assyafiq Bin Ahmad Kamal
05:54 PM Production Ticket(ST) #10066 (Ticket Resolved): Perusahan Azan Sdn Bhd - Account re-activation request
Muhammed Assyafiq Bin Ahmad Kamal

29/09/2023

03:57 PM Production Ticket(ST) #10054 (Escalated to 3rd Party): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
Muhammed Assyafiq Bin Ahmad Kamal
03:56 PM Production Ticket(ST) #10054 (Support In Progress): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
Muhammed Assyafiq Bin Ahmad Kamal
02:42 PM Production Ticket(ST) #10054 (Ticket Resolved): Edata - I wish to know can fav365 shows a list of product with batch no n expiry date.
[1:19 pm, 29/09/2023] Fav365 Susan Kok☺Edata Systems: Kindly open the stock batch in my demo set to do demo for custo... Muhammed Assyafiq Bin Ahmad Kamal
03:56 PM Production Ticket(ST) #10053 (Escalated to 3rd Party): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
Muhammed Assyafiq Bin Ahmad Kamal
03:50 PM Production Ticket(ST) #10053 (Support In Progress): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
Muhammed Assyafiq Bin Ahmad Kamal
02:36 PM Production Ticket(ST) #10053 (Ticket Resolved): Edata - Kindly open the stock batch in my demo set to do demo for customer. My login id demo@edata.my pass is pasword123
Muhammed Assyafiq Bin Ahmad Kamal

27/09/2023

03:30 PM Production Ticket(ST) #10044 (Pending Client Verification): TOPWAY COOLING - Wrong calculation in supplier statement
Dear Leong,
We received an escalation from TOPWAY Cooling, regarding their account register report is showing wron...
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Production Ticket(ST) #10044 (Escalated to 3rd Party): TOPWAY COOLING - Wrong calculation in supplier statement
Muhammed Assyafiq Bin Ahmad Kamal
11:49 AM Production Ticket(ST) #10044 (Support In Progress): TOPWAY COOLING - Wrong calculation in supplier statement
Muhammed Assyafiq Bin Ahmad Kamal
11:37 AM Production Ticket(ST) #10044 (Ticket Resolved): TOPWAY COOLING - Wrong calculation in supplier statement
topwaycooling@gmail.com
Password01
Muhammed Assyafiq Bin Ahmad Kamal
10:45 AM Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
10:44 AM Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
Muhammed Assyafiq Bin Ahmad Kamal
10:31 AM Production Ticket(ST) #10006 (Ticket Resolved): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
Muhammed Assyafiq Bin Ahmad Kamal

26/09/2023

06:07 PM Production Ticket(ST) #10029 (Pending Client Verification): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
06:06 PM Production Ticket(ST) #10029 (Support In Progress): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
10:24 AM Production Ticket(ST) #10029 (Ticket Resolved): Edata - Cash Sales to add notes at the bottom of the printed out receipt
Muhammed Assyafiq Bin Ahmad Kamal
11:20 AM Production Ticket(ST) #10006 (Support In Progress): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
Muhammed Assyafiq Bin Ahmad Kamal
11:04 AM Production Ticket(ST) #10030 (Pending Client Verification): IDM NEXUS SDN BHD - Unable to modifie
[10:37 am, 26/09/2023] +60 11-2113 7808: Hai I need a help
[10:37 am, 26/09/2023] +60 11-2113 7808: I want to edit m...
Muhammed Assyafiq Bin Ahmad Kamal
10:49 AM Production Ticket(ST) #10030 (Support In Progress): IDM NEXUS SDN BHD - Unable to modifie
Muhammed Assyafiq Bin Ahmad Kamal
10:47 AM Production Ticket(ST) #10030 (Ticket Resolved): IDM NEXUS SDN BHD - Unable to modifie
Muhammed Assyafiq Bin Ahmad Kamal

21/09/2023

11:28 AM Production Ticket(ST) #10006 (Ticket Resolved): Data Print Center - Inquiry on how to generate monthly P&L report on 1 click
Muhammed Assyafiq Bin Ahmad Kamal

18/09/2023

10:11 AM Production Ticket(ST) #9950 (Ticket Resolved): AZZ SIRNA TRADING - Train new accountant to use E365
Muhammed Assyafiq Bin Ahmad Kamal
10:10 AM Production Ticket(ST) #9953 (Ticket Resolved): Surie Ainie - Payslip
Muhammed Assyafiq Bin Ahmad Kamal

12/09/2023

04:31 PM Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
Hi Leong,
As simulation with customer, we noticed the system is require to key in tax code and batch code while cr...
Muhammed Assyafiq Bin Ahmad Kamal
04:26 PM Production Ticket(ST) #9953 (Pending Client Verification): Surie Ainie - Payslip
Muhammed Assyafiq Bin Ahmad Kamal
04:26 PM Production Ticket(ST) #9953 (Support In Progress): Surie Ainie - Payslip
Muhammed Assyafiq Bin Ahmad Kamal
04:25 PM Production Ticket(ST) #9953 (Ticket Resolved): Surie Ainie - Payslip

Hai,
may i know this system have a payslip?
Sent from my iPhone
Muhammed Assyafiq Bin Ahmad Kamal
03:47 PM Production Ticket(ST) #9950 (Pending Client Verification): AZZ SIRNA TRADING - Train new accountant to use E365
Muhammed Assyafiq Bin Ahmad Kamal
03:46 PM Production Ticket(ST) #9950 (Support In Progress): AZZ SIRNA TRADING - Train new accountant to use E365
Muhammed Assyafiq Bin Ahmad Kamal
03:45 PM Production Ticket(ST) #9950 (Ticket Resolved): AZZ SIRNA TRADING - Train new accountant to use E365
[3:29 pm, 12/09/2023] En Amir Indera Niaga: Hi sir, tqvm for replied my email
[3:32 pm, 12/09/2023] En Amir Indera N...
Muhammed Assyafiq Bin Ahmad Kamal
11:51 AM Production Ticket(ST) #9876 (Ticket Resolved): return did not show amount
Muhammed Assyafiq Bin Ahmad Kamal
 

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