Activity
From 15/08/2023 to 13/09/2023
12/09/2023
- 04:31 PM Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
- Hi Leong,
As simulation with customer, we noticed the system is require to key in tax code and batch code while cr... - 04:26 PM Production Ticket(ST) #9953 (Pending Client Verification): Surie Ainie - Payslip
- 04:26 PM Production Ticket(ST) #9953 (Support In Progress): Surie Ainie - Payslip
- 04:25 PM Production Ticket(ST) #9953 (Ticket Resolved): Surie Ainie - Payslip
Hai,
may i know this system have a payslip?
Sent from my iPhone
- 03:47 PM Production Ticket(ST) #9950 (Pending Client Verification): AZZ SIRNA TRADING - Train new accountant to use E365
- 03:46 PM Production Ticket(ST) #9950 (Support In Progress): AZZ SIRNA TRADING - Train new accountant to use E365
- 03:45 PM Production Ticket(ST) #9950 (Ticket Resolved): AZZ SIRNA TRADING - Train new accountant to use E365
- [3:29 pm, 12/09/2023] En Amir Indera Niaga: Hi sir, tqvm for replied my email
[3:32 pm, 12/09/2023] En Amir Indera N... - 11:51 AM Production Ticket(ST) #9876 (Ticket Resolved): return did not show amount
08/09/2023
- 12:23 PM Production Ticket(ST) #9865 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- 12:22 PM Production Ticket(ST) #9867 (Ticket Resolved): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- 12:18 PM Production Ticket(ST) #9878 (Ticket Resolved): Template issue
- 12:14 PM Production Ticket(ST) #9908 (Ticket Resolved): AN WHOLESALE - create new login
- 12:12 PM Production Ticket(ST) #9910 (Ticket Resolved): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- 12:12 PM Production Ticket(ST) #9909 (Ticket Resolved): Hawwa Premium Wholesale - Create new login
- 12:08 PM Production Ticket(ST) #9912 (Ticket Resolved): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
- Hi MCC,
Installment feature has been activated for Huang Furniture.
Regards,
Leong
- 08:50 AM Production Ticket(ST) #9911 (Ticket Resolved): Data Print Center & all other companies - Unable to create sales invoice due to amount error
07/09/2023
- 06:19 PM Production Ticket(ST) #9912 (Escalated to 3rd Party): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
- Hi Leong,
Customer has review overall and advice that we can proceed to deploy the changes to Huang Furniture.
... - 06:12 PM Production Ticket(ST) #9912 (Ticket Resolved): Huang Furniture Sdn Bhd - Request to deploy change request on the installment plan
- 06:18 PM Production Ticket(ST) #9911 (Pending Client Verification): Data Print Center & all other companies - Unable to create sales invoice due to amount error
- Issue escalated to Principle and they have fix accordingly.
- 06:18 PM Production Ticket(ST) #9911 (Support In Progress): Data Print Center & all other companies - Unable to create sales invoice due to amount error
- 06:11 PM Production Ticket(ST) #9911 (Ticket Resolved): Data Print Center & all other companies - Unable to create sales invoice due to amount error
- 06:17 PM Production Ticket(ST) #9910 (Pending Client Verification): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- Issue escalated to Principle and they have fix accordingly.
- 06:16 PM Production Ticket(ST) #9910 (Support In Progress): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- 06:10 PM Production Ticket(ST) #9910 (Ticket Resolved): Trial Account, Solarplex Sdn Bhd - Unable to create sales invoice due to amount error
- 06:16 PM Production Ticket(ST) #9909 (Pending Client Verification): Hawwa Premium Wholesale - Create new login
- 06:16 PM Production Ticket(ST) #9909 (Support In Progress): Hawwa Premium Wholesale - Create new login
- 06:07 PM Production Ticket(ST) #9909 (Ticket Resolved): Hawwa Premium Wholesale - Create new login
- Hawwa Premium Wholesale
1. hawwapremiumwholesale@gmail.com
pwd : Password01
2. hpw.acct@gmail.com
pwd : Pass... - 06:15 PM Production Ticket(ST) #9908 (Pending Client Verification): AN WHOLESALE - create new login
- 06:14 PM Production Ticket(ST) #9908 (Support In Progress): AN WHOLESALE - create new login
- 06:06 PM Production Ticket(ST) #9908 (Ticket Resolved): AN WHOLESALE - create new login
- can u help to add the second email as one of the user?
AN Wholesale
1. dzarapetshop@gmail.com (can login alread... - 06:09 PM Production Ticket(ST) #9876 (Pending Client Verification): return did not show amount
- Hi Leong,
As above, we received an escalation from user for sales return amount nor showing upon creation. You may...
06/09/2023
- 04:24 PM Production Ticket(ST) #9878 (Pending Client Verification): Template issue
- [3:34 pm, 06/09/2023] mccsupport: Hi Sir, we have cross check your custom template
[3:34 pm, 06/09/2023] mccsupport:... - 04:23 PM Production Ticket(ST) #9878 (Support In Progress): Template issue
- 03:14 PM Production Ticket(ST) #9876 (Escalated to 3rd Party): return did not show amount
- Hi Leong,
As above, we received an escalation from user for sales return amount nor showing upon creation. You may... - 03:14 PM Production Ticket(ST) #9876 (Support In Progress): return did not show amount
05/09/2023
- 02:49 PM Production Ticket(ST) #9794 (Pending Client Feedback): Instalment Payment Customisation - Full Testing and Walkthrough
- [2:48 pm, 05/09/2023] mccsupport: Hi Susan, our developer has feedback that they already made the changes on the paym...
- 02:45 PM Production Ticket(ST) #9865 (Pending Client Verification): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- Hi Leong,
Customer feedback there is still and issue with wrong calculation below. It seems like the receive payme...
04/09/2023
- 07:36 PM Production Ticket(ST) #9878 (Ticket Resolved): Template issue
- !template_salah.jpeg!
We like to add 2 years warranty and maybank account info under note area
invoice and cash s... - 07:33 PM Production Ticket(ST) #9876 (Ticket Resolved): return did not show amount
- hi. user mentioned return amount not appear
83cash@gmail.com
Chong8066
!83cash.jpeg!
- 02:49 PM Production Ticket(ST) #9794 (Escalated to 3rd Party): Instalment Payment Customisation - Full Testing and Walkthrough
- 1. Create Payment Terms
2. Create Sales Invoices
- after adjust the payment amount , the rest of the amount are... - 02:32 PM Production Ticket(ST) #9794: Instalment Payment Customisation - Full Testing and Walkthrough
- Extensions of dateline due to few changes required by customer.
- 02:47 PM Production Ticket(ST) #9865 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- 09:46 AM Production Ticket(ST) #9865 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Wrong Calculation on Total Payment IV 2202/3880
- 02:46 PM Production Ticket(ST) #9867 (Pending Client Verification): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- 02:42 PM Production Ticket(ST) #9867 (Support In Progress): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- 10:19 AM Production Ticket(ST) #9867 (Ticket Resolved): AN WHOLESALE - Hi, kindly need your help to check the system for AN Wholesale Solution. We have tried to key in the opening balance as 01/01/2023. Please check and confirm whether we done and put at the right account?
- !67f4280a-abbf-428a-a0dd-b72169a265e4.jpg!
[9:52 am, 04/09/2023] mccsupport: Hi Ain, we have go through your opening... - 02:41 PM Production Ticket(ST) #9866 (Ticket Resolved): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
- 02:41 PM Production Ticket(ST) #9866 (Support In Progress): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
- 10:15 AM Production Ticket(ST) #9866 (Ticket Resolved): Muhibbin Associates Sdn Bhd - Re-activation until 31/10/23
30/08/2023
29/08/2023
- 03:34 PM Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- 03:32 PM Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
25/08/2023
24/08/2023
- 04:18 PM Production Ticket(ST) #9822 (Pending Client Verification): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
- Dear Leong,
As above, another user from Data Print Centre Sdn Bhd reporting same issue with attached email trail. ... - 02:24 PM Production Ticket(ST) #9822 (Escalated to 3rd Party): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
- 02:23 PM Production Ticket(ST) #9822 (Support In Progress): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
- 02:15 PM Production Ticket(ST) #9822 (Ticket Resolved): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
- hi. need help. recently when we issue invoice. the t&c wont appear below. isit somewhere we did not tick/untick?
- 04:14 PM Production Ticket(ST) #9781 (Pending Client Verification): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- Dear Leong,
Company : T Maker Sdn Bhd
Username : gtcchong@yahoo.com
Password : Password01
As above, user find...
23/08/2023
- 09:56 AM Production Ticket(ST) #9794 (Escalated to 3rd Party): Instalment Payment Customisation - Full Testing and Walkthrough
- 09:54 AM Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
- Dear Leong,
We have walkthrough the changes with customer and noticed there is some expectation need to be aligned...
22/08/2023
21/08/2023
- 11:20 AM Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- Hi Leong,
Thank you and customer verified that non-signature print out are printing fine now. But for one with sig... - 11:06 AM Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- 11:02 AM Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
- 10:04 AM Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
17/08/2023
- 12:29 PM Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
- 12:21 PM Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- 12:20 PM Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- 11:14 AM Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
- user ID : gtcchong@yahoo.com
Password : Password01
1. Note sometime missing in invoice print
!51b7ba39-7472-42... - 11:52 AM Production Ticket(ST) #9782 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- 11:51 AM Production Ticket(ST) #9782 (Support In Progress): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- 11:16 AM Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
- this invoice got 1 credit note and 1 sales return
!0501743d-b60f-434c-a111-4a61b66a6816.jpg!
!e9b0840d-291c-403c-...
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