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From 02/08/2023 to 31/08/2023

30/08/2023

09:43 AM Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

29/08/2023

03:34 PM Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
03:32 PM Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal

25/08/2023

05:01 PM Production Ticket(ST) #9822 (Ticket Resolved): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal

24/08/2023

04:18 PM Production Ticket(ST) #9822 (Pending Client Verification): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Dear Leong,
As above, another user from Data Print Centre Sdn Bhd reporting same issue with attached email trail. ...
Muhammed Assyafiq Bin Ahmad Kamal
02:24 PM Production Ticket(ST) #9822 (Escalated to 3rd Party): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
02:23 PM Production Ticket(ST) #9822 (Support In Progress): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
Muhammed Assyafiq Bin Ahmad Kamal
02:15 PM Production Ticket(ST) #9822 (Ticket Resolved): Data Print Centre Sdn Bhd - Payment terms notes "COD" not appear when printing invoice
hi. need help. recently when we issue invoice. the t&c wont appear below. isit somewhere we did not tick/untick? Muhammed Assyafiq Bin Ahmad Kamal
04:14 PM Production Ticket(ST) #9781 (Pending Client Verification): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Dear Leong,
Company : T Maker Sdn Bhd
Username : gtcchong@yahoo.com
Password : Password01
As above, user find...
Muhammed Assyafiq Bin Ahmad Kamal

23/08/2023

09:56 AM Production Ticket(ST) #9794 (Escalated to 3rd Party): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal
09:54 AM Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Dear Leong,
We have walkthrough the changes with customer and noticed there is some expectation need to be aligned...
Muhammed Assyafiq Bin Ahmad Kamal

22/08/2023

11:40 AM Production Ticket(ST) #9794 (Pending Client Verification): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

21/08/2023

11:20 AM Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Hi Leong,
Thank you and customer verified that non-signature print out are printing fine now. But for one with sig...
Muhammed Assyafiq Bin Ahmad Kamal
11:06 AM Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
11:02 AM Production Ticket(ST) #9794 (Support In Progress): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal
10:04 AM Production Ticket(ST) #9794 (Ticket Resolved): Instalment Payment Customisation - Full Testing and Walkthrough
Muhammed Assyafiq Bin Ahmad Kamal

17/08/2023

12:29 PM Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:21 PM Production Ticket(ST) #9781 (Escalated to 3rd Party): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
12:20 PM Production Ticket(ST) #9781 (Support In Progress): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
Muhammed Assyafiq Bin Ahmad Kamal
11:14 AM Production Ticket(ST) #9781 (Ticket Resolved): T Maker Sdn Bhd - Whatsapp Escalation - 2 issue that require checking
user ID : gtcchong@yahoo.com
Password : Password01
1. Note sometime missing in invoice print
!51b7ba39-7472-42...
Muhammed Assyafiq Bin Ahmad Kamal
11:52 AM Production Ticket(ST) #9782 (Escalated to 3rd Party): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
11:51 AM Production Ticket(ST) #9782 (Support In Progress): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
Muhammed Assyafiq Bin Ahmad Kamal
11:16 AM Production Ticket(ST) #9782 (Ticket Resolved): Unity Fresh Supply Sdn Bhd - Receive Payment Wrong Calculation (Credit Note not deducted)
this invoice got 1 credit note and 1 sales return
!0501743d-b60f-434c-a111-4a61b66a6816.jpg!
!e9b0840d-291c-403c-...
Muhammed Assyafiq Bin Ahmad Kamal

14/08/2023

03:19 PM Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:31 PM Production Ticket(ST) #9737 (Pending Client Verification): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:30 PM Production Ticket(ST) #9737 (Support In Progress): on my express 365 - i dont hav acess on this - u can help me to grant access?
Muhammed Assyafiq Bin Ahmad Kamal
02:29 PM Production Ticket(ST) #9737 (Ticket Resolved): on my express 365 - i dont hav acess on this - u can help me to grant access?
!jerry%20login.jpeg!
[1:58 pm, 14/08/2023] Stella Ho: on my express 365 - i dont hav acess on this - u can help me t...
Muhammed Assyafiq Bin Ahmad Kamal
12:26 PM Production Ticket(ST) #9736 (Escalated to 3rd Party): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:25 PM Production Ticket(ST) #9736 (Support In Progress): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
Muhammed Assyafiq Bin Ahmad Kamal
12:06 PM Production Ticket(ST) #9736 (Ticket Resolved): Inf Key acct, pls help to change Cartel Ventures Sdn Bhd to Infinitus Dream Factory Sdn Bhd Email: infinitus.dreamfactory@gmail.com
[11:59 am, 14/08/2023] +60 17-361 8826: Hi Crenergy.
How do u prefer if we can name d package we hav so easier to ...
Muhammed Assyafiq Bin Ahmad Kamal

02/08/2023

03:42 PM Production Ticket(ST) #9479 (Ticket Resolved): Instalment Payment Customisation
Muhammed Assyafiq Bin Ahmad Kamal
03:40 PM Production Ticket(ST) #9624 (Ticket Resolved): Whatsapp Escalation - Hai sir I have a question why still appear here that I already clear on bank statement and the status already clear
Muhammed Assyafiq Bin Ahmad Kamal
 

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