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From 09/05/2024 to 07/06/2024

05/06/2024

05:51 PM Production Ticket(ST) #11925: TSH- Hi Azhar, may I know why the data suddenly disappeared?

SELECT outlet_type,customer_type,*
FROM customer where customer_type IS NULL AND org_id= 'TSH'
Hi arif as we...
Muhammed Azhar Mohamed Maideen
05:45 PM Production Ticket(ST) #11925 (Pending Client Feedback): TSH- Hi Azhar, may I know why the data suddenly disappeared?
hi @~Michael Ooi as we checked from our side we notice outlet type is not set up. However, this customer already set... Muhammed Azhar Mohamed Maideen
05:44 PM Production Ticket(ST) #11925 (Support In Progress): TSH- Hi Azhar, may I know why the data suddenly disappeared?
Muhammed Azhar Mohamed Maideen
05:44 PM Production Ticket(ST) #11925 (Ticket Resolved): TSH- Hi Azhar, may I know why the data suddenly disappeared?
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Muhammed Azhar Mohamed Maideen

23/05/2024

07:04 PM Production Ticket(ST) #11760 (Escalated to Level 3): TSH - error that reported by TSH
Rashdan Hussin
11:44 AM Production Ticket(ST) #11760: TSH - error that reported by TSH
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the payment type should be cash but the report show credit
Ahmad bin Saad
Rashdan Hussin
11:14 AM Production Ticket(ST) #11760 (Support In Progress): TSH - error that reported by TSH
2)The daily sales collection report does not display the transaction details. (Error) Will fix it by this week - DONE... Rashdan Hussin

22/05/2024

04:49 PM Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
Rashdan Hussin
03:50 PM Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
[12:43, 22/05/2024] Shanyou MCC: This one is not at report, its a web issue
[12:58, 22/05/2024] Shu Ern MCC: it's du...
Rashdan Hussin
03:45 PM Production Ticket(ST) #11772 (Support In Progress): TSH - datanory website show error when select Report module
Rashdan Hussin
03:44 PM Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
Hi, admin inform that datanory website show error when select Report module
!895cce70-c9e9-458e-9993-fc027a306840....
Rashdan Hussin
10:55 AM Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
Rashdan Hussin
10:50 AM Production Ticket(ST) #11771 (Support In Progress): TSH - salesman unable to perform upload
Rashdan Hussin
10:50 AM Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
Morning @Louise MCC, my salesman unable to perform upload today.
Need your assist on this urgently
!38936c2d-ae14...
Rashdan Hussin

20/05/2024

05:53 PM Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
@Rashdan Hussin I have summarised the error that reported by TSH:
1)There is an error in the system displaying the...
Rashdan Hussin
05:24 PM Production Ticket(ST) #11759 (Pending Client Verification): TSH - collection report has no data show
Rashdan Hussin
05:19 PM Production Ticket(ST) #11759 (Support In Progress): TSH - collection report has no data show
Rashdan Hussin
02:43 PM Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
@Rashdan Hussin For TSH collection report has no data show, can help to check?
!7efeddab-79d4-486b-bd35-a6a02ed9cd...
Rashdan Hussin
 

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