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From 24/04/2024 to 23/05/2024

23/05/2024

07:04 PM Production Ticket(ST) #11760 (Escalated to Level 3): TSH - error that reported by TSH
Rashdan Hussin
11:44 AM Production Ticket(ST) #11760: TSH - error that reported by TSH
!c61a3659-b20e-4911-9d38-69511dca152b.jpg!
the payment type should be cash but the report show credit
Ahmad bin Saad
Rashdan Hussin
11:14 AM Production Ticket(ST) #11760 (Support In Progress): TSH - error that reported by TSH
2)The daily sales collection report does not display the transaction details. (Error) Will fix it by this week - DONE... Rashdan Hussin

22/05/2024

04:49 PM Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
Rashdan Hussin
03:50 PM Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
[12:43, 22/05/2024] Shanyou MCC: This one is not at report, its a web issue
[12:58, 22/05/2024] Shu Ern MCC: it's du...
Rashdan Hussin
03:45 PM Production Ticket(ST) #11772 (Support In Progress): TSH - datanory website show error when select Report module
Rashdan Hussin
03:44 PM Production Ticket(ST) #11772 (Ticket Resolved): TSH - datanory website show error when select Report module
Hi, admin inform that datanory website show error when select Report module
!895cce70-c9e9-458e-9993-fc027a306840....
Rashdan Hussin
10:55 AM Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
Rashdan Hussin
10:50 AM Production Ticket(ST) #11771 (Support In Progress): TSH - salesman unable to perform upload
Rashdan Hussin
10:50 AM Production Ticket(ST) #11771 (Ticket Resolved): TSH - salesman unable to perform upload
Morning @Louise MCC, my salesman unable to perform upload today.
Need your assist on this urgently
!38936c2d-ae14...
Rashdan Hussin

20/05/2024

05:53 PM Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
@Rashdan Hussin I have summarised the error that reported by TSH:
1)There is an error in the system displaying the...
Rashdan Hussin
05:24 PM Production Ticket(ST) #11759 (Pending Client Verification): TSH - collection report has no data show
Rashdan Hussin
05:19 PM Production Ticket(ST) #11759 (Support In Progress): TSH - collection report has no data show
Rashdan Hussin
02:43 PM Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
@Rashdan Hussin For TSH collection report has no data show, can help to check?
!7efeddab-79d4-486b-bd35-a6a02ed9cd...
Rashdan Hussin

04/05/2024

11:15 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up... Rashdan Hussin

29/04/2024

12:57 PM Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
Rashdan Hussin
12:56 PM Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Rashdan Hussin

26/04/2024

03:47 PM Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
Rashdan Hussin
09:29 AM Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
This One has to Follow up on coming Monday Muhammed Azhar Mohamed Maideen
 

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