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From 22/04/2024 to 21/05/2024

20/05/2024

05:53 PM Production Ticket(ST) #11760 (Ticket Resolved): TSH - error that reported by TSH
@Rashdan Hussin I have summarised the error that reported by TSH:
1)There is an error in the system displaying the...
Rashdan Hussin
05:24 PM Production Ticket(ST) #11759 (Pending Client Verification): TSH - collection report has no data show
Rashdan Hussin
05:19 PM Production Ticket(ST) #11759 (Support In Progress): TSH - collection report has no data show
Rashdan Hussin
02:43 PM Production Ticket(ST) #11759 (Ticket Resolved): TSH - collection report has no data show
@Rashdan Hussin For TSH collection report has no data show, can help to check?
!7efeddab-79d4-486b-bd35-a6a02ed9cd...
Rashdan Hussin

04/05/2024

11:15 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Production Ticket(ST) #11626 (Support In Progress): TSH - website unable to view any Van Goods Request
Rashdan Hussin
11:11 AM Production Ticket(ST) #11626 (Ticket Resolved): TSH - website unable to view any Van Goods Request
Hi @Datanory Support, need your assistance urgently as website unable to view any Van Goods Request after salesman up... Rashdan Hussin

29/04/2024

12:57 PM Production Ticket(ST) #11475 (Ticket Resolved): TSH - invoices that received cash payment yet the system & report still show unpaid
Rashdan Hussin
12:56 PM Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Rashdan Hussin

26/04/2024

03:47 PM Production Ticket(ST) #11512 (Pending Client Verification): TSH - geo fencing report photo not show out
Rashdan Hussin
09:29 AM Production Ticket(ST) #11475: TSH - invoices that received cash payment yet the system & report still show unpaid
This One has to Follow up on coming Monday Muhammed Azhar Mohamed Maideen

23/04/2024

06:47 PM Production Ticket(ST) #11512 (Escalated to Level 3): TSH - geo fencing report photo not show out
exec sp_rpt_geo_fencing_report
@checkin_start_date='2024-03-01 00:00:00',
@minRadius=N'',
@checkin_end_date='2024...
Rashdan Hussin
06:42 PM Production Ticket(ST) #11512 (Support In Progress): TSH - geo fencing report photo not show out
Rashdan Hussin
04:56 PM Production Ticket(ST) #11475 (Pending Client Verification): TSH - invoices that received cash payment yet the system & report still show unpaid
Find out from the invoice list, only transactions uploaded on 6th December 2023 facing issue. It seems recalculation ... Muhammed Azhar Mohamed Maideen

22/04/2024

10:05 AM Production Ticket(ST) #11512 (Ticket Resolved): TSH - geo fencing report photo not show out
Morning Rashdan, for TSH, geo fencing report photo not show out,can help check and revert back to customer?
!157134c...
Rashdan Hussin
 

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